Specialized Information for:

Long-Term Care ConsumersFamily MembersAdvocates

Consumer Voice Webinars

2024


Reviewing the Rule: Unpacking CMS's Minimum Staffing Standard

Reviewing the Rule: Unpacking CMS's Minimum Staffing Standard

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Hidden Profits in the Nursing Home Industry

Hidden Profits in the Nursing Home Industry

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No Excuses, No Delays: Strong Nursing Home Staffing Standards Now!

No Excuses, No Delays: Strong Nursing Home Staffing Standards Now!

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Q&A Session on Financial Transparency in Nursing Homes Project

Q&A Session on Financial Transparency in Nursing Homes Project

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Using Data to Protect Nursing Home Residents

Using Data to Protect Nursing Home Residents

 

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2023


Resources for Supporting Nursing Facility Residents with Mental and/or Behavioral Health Needs

Resources for Supporting Nursing Facility Residents with Mental and/or Behavioral Health Needs

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A Guide to Submitting Comments on the Proposed Minimum Staffing Rule

A Guide to Submitting Comments on the Proposed Minimum Staffing Rule

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Unpacking CMS's Proposed Minimum Staffing Standard

Unpacking CMS's Proposed Minimum Staffing Standard

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Using the New Centers for Medicare & Medicaid Services Nursing Home Affiliation Data

Using the New Centers for Medicare & Medicaid Services Nursing Home Affiliation Data

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The Role of the Long-Term Care Ombudsman Program in Nursing Facility Closures

The Role of the Long-Term Care Ombudsman Program in Nursing Facility Closures

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Dignity for All: Increase Scrutiny of Nursing Home Finances

Dignity for All: Increase Scrutiny of Nursing Home Finances

Webinar Slides

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Dignity for All: Resident Voices on How Staffing Impacts Their Lives

Dignity for All: Resident Voices on How Staffing Impacts Their Lives

Webinar Slides

 

 

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Dignity for All: Quality Jobs, Quality Care

Dignity for All: Quality Jobs, Quality Care

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Dignity for All: Staffing Standards Benefit Residents and Workers

Dignity for All: Staffing Standards Benefit Residents and Workers

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2022


Illegal Nursing Home Debt Collection Practices: Protecting Residents and Families

Illegal Nursing Home Debt Collection Practices: Protecting Residents and Families

Webinar Slides

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An Overview of CMS's New Phase 3 Nursing Home Guidance

An Overview of CMS's New Phase 3 Nursing Home Guidance

Webinar Materials:

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Virtual Congressional Staff Briefing: The Time is Now to Reform Nursing Homes

Virtual Congressional Staff Briefing: The Time is Now to Reform Nursing Homes

Webinar Materials:

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Responding to CMS's Request for Information on Staffing: Resources for Advocates

Responding to CMS's Request for Information on Staffing: Resources for Advocates

Webinar Slides: PDF

Webinar Materials:

 

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March Forth Together!

March Forth Together!

Webinar Slides: PDF

Webinar Materials:

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National Long-Term Care Family Webinar: Safe Visitation Through Boosters

National Long-Term Care Family Webinar: Safe Visitation Through Boosters

Resources shared during the webinar

 

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2021


​A Briefing to Address the Need for Federal Staffing Standards in Nursing Homes

​A Briefing to Address the Need for Federal Staffing Standards in Nursing Homes

Overview of the New CMS Visitation Guidance

Overview of the New CMS Visitation Guidance

 

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A Discussion of Residents' Rights

A Discussion of Residents' Rights

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Legislative Update

Legislative Update

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Using the CMS Guidance to Open Nursing Home Doors

Using the CMS Guidance to Open Nursing Home Doors

  • Webinar slides: PDF

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A Webinar on the Revised Nursing Home Visitation Guidance

A Webinar on the Revised Nursing Home Visitation Guidance

 

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2020


Strengthening Families as They Reunite in Uncertain Times

Strengthening Families as They Reunite in Uncertain Times

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COVID-19: Advocating for Nursing Home Residents Series

COVID-19: Advocating for Nursing Home Residents

  • Part XIII Webinar Slides (October 2, 2020) - Overview of CMS Guidance on Visitation; What the Guidance Allows and Requires; Shortfalls of the Guidance; Advocacy Strategies

 

 

  • Part XI Webinar Slides - Allocation of testing equipment for nursing homes; Update on nursing home staff reporting; Immunity update; Legislative update

 

  • Part X Webinar Slides - CMS guidance on reporting of staffing data; Preparing comments on interim rule on reporting requirements; Reuniting residents and families, with state experiences in Ohio and West Virginia; New CMS FAQs; Social media campaign

 

  • Part IX Webinar Slides - Immunity for liability; Federal requirements for protecting residents from abuse, neglect, exploitation

 

  • Part VIII Webinar Slides - Discussion around reuniting residents and families; Stimulus checks; House Oversight Briefing 6.11.20; Concerns raised by residents

 

  • Part VII Webinar Slides - CMS, memo on infection control, expanded surveys, state performance, and enhanced enforcement of facilities with infection control deficiencies; Review of newly released COVID data

 

  • Part VI Webinar Slides - Tips for advocates; Infection control surveys; State data on reporting, testing, and immunity

 

  • Part V Webinar Slides - CMS’s nursing home reopening recommendations; Tips for advocates; GAO report on infection control in nursing homes; Reporting requirements

 

  • Part IV Webinar Slides - Transfer requirements and waivers; COVID-only facilities; Nurse Aide training; Testing of residents and staff

 

  • Part III Webinar Slides - CMS reporting requirements; CMS waivers of regulatory requirements; Use of CMPs to purchase devices; Administration announcements; Overview of targeted infection control surveys

 

  • Part II Webinar Slides (Updated 4/27/2020) - New CMS Guidance; Provider requests for Immunity; State advocacy examples from CA, CT, MA, and MI

 

  • Part I Webinar Slides - Overview of COVID in nursing homes; Actions to expand coverage, reimbursement; Federal waivers of regulations; CMS Guidance; Advocacy recommendations

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The Relationship Between COVID-19 and Staffing in Nursing Homes

The Relationship Between COVID-19 and Staffing in Nursing Homes

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Family Advocacy for Residents During COVID

Family Advocacy for Residents During COVID

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The Impact of the Coronavirus Crisis and Pandemic on Advance Care Planning and Re-setting Goals of Care in Nursing Homes

The Impact of the Coronavirus Crisis and Pandemic on Advance Care Planning and Re-setting Goals of Care in Nursing Homes

 

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A Look at Public Policy in 2020

A Look at Public Policy in 2020

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Patient Driven Payment Model: What does it mean for residents?

Patient Driven Payment Model: What does it mean for residents?

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2019


Avoiding Inappropriate Use of Antipsychotic Drugs: Knowing Your Rights

Avoiding Inappropriate Use of Antipsychotic Drugs: Knowing Your Rights

 

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Changes to the 2016 Federal Nursing Home Regulations

Changes to the 2016 Federal Nursing Home Regulations

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Enhancing Your Advocacy Tool Box: Protecting Residents from Nursing Facility-Initiated Discharges

Enhancing Your Advocacy Tool Box: Protecting Residents from Nursing Facility-Initiated Discharges

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The Effects of the Opioid Crisis on Long-Term Care Residents - Points of Advocacy

The Effects of the Opioid Crisis on Long-Term Care Residents - Points of Advocacy

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Overview of Phase 3 Nursing Home Regulations: A Look Ahead

Overview of Phase 3 Nursing Home Regulations: A Look Ahead

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Archive

 

2018


A Closer Look at the Relationship Between Resident Satisfaction and Quality Measures

A Closer Look at the Relationship Between Resident Satisfaction and Quality Measures


 

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Making it Real: Using the Revised Federal Nursing Home Regulations in Your Advocacy

Making it Real: Using the Revised Federal Nursing Home Regulations in Your Advocacy


 

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Protecting Seniors Through Improving - Not Eroding - Nursing Home Quality Standards

Protecting Seniors Through Improving - Not Eroding - Nursing Home Quality Standards

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Sexual Abuse in Nursing Homes: What You Need to Know

Sexual Abuse in Nursing Homes: What You Need to Know

 

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When Nursing Homes Close: Hear from Pilot States (Part 3)

When Nursing Homes Close: Hear from Pilot States (Part 3)

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