Specialized Information for:

Long-Term Care ConsumersFamily MembersAdvocates
  • Registration is Open:
    2018 Annual Conference

    Preliminary agenda, session titles and descriptions, registration and more information is now available! Regular registration ends September 20th.

    Learn More
  • Resources Available for
    Residents' Rights Month

    Start planning now for Residents' Rights Month in October with our many resources, activity suggestions and Resident's Voice Challenge.

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  • Revised
    Nursing Facility Regulations

    Get the latest resources and information about the revised nursing facility regulations.

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Consumer Voice ClearinghouseYour one-stop destination for long-term care information

Consumer Voice's Robyn Grant Speaks About Transfer/Discharges in Assisted Living Facilities September 06, 2018

Evictions top the list of grievances about assisted living received by long-term care ombudsmen across the U.S. In 2016, the most recent year for which data are available, 2,867 complaints of this kind were recorded.

News Article
Consumer Voice Statement on Oversight and Investigations Hearing September 06, 2018

The National Consumer Voice for Quality Long-Term Care (Consumer Voice) commends the U.S. House Subcommittee on Oversight and Investigations for holding a hearing today entitled, “Examining Federal Efforts to Ensure Quality of Care and Resident Safety in Nursing Homes.”

News Article
New Training Materials Available on Transfer/Discharge and the Revised Nursing Home Regulations August 24, 2018

Consumer Voice and NORC have created several new training materials on the topic of transfer and discharge from a nursing home.  The materials are based on the revised nursing home regulations.

News Article
Ensure the Right to Fair and Impartial Judges July 18, 2018

President Trump has issued an Executive Order allowing Administrative Law Judges to be selected by political appointees. Contact your members of Congress and urge them to ensure people’s right to fair and impartial decisions!

Take Action
Tell Congress to Increase Funding for the Ombudsman Program March 20, 2018

Urge your member of Congress to request increased funding for the long-term care ombudsman program.

Take Action
ACT NOW: Contact Congress Again to Fund MFP! March 06, 2018

Your actions in early February to ask the Senate to fund the Money Follows the Person (MFP) program (#FundMFP) made a big impact.  Now it is time to go all out and make a big push to pass the EMPOWER Care Act!

Take Action
Consumer Voice Statement on Oversight and Investigations Hearing September 06, 2018

The National Consumer Voice for Quality Long-Term Care (Consumer Voice) commends the U.S. House Subcommittee on Oversight and Investigations for holding a hearing today entitled, “Examining Federal Efforts to Ensure Quality of Care and Resident Safety in Nursing Homes.”

Action Update
Consumer Voice Opposes New Hampshire’s Proposal to Eliminate Retroactive Medicaid Coverage September 03, 2018

Consumer Voice sent a letter to the U.S. Department of Health and Human Services to oppose the New Hampshire Health Protection Program demonstration project.

Action Update
Consumer Voice Opposes Kentucky’s Proposal to Eliminate Retroactive Medicaid Coverage August 20, 2018

Consumer Voice sent a letter to the U.S. Department of Health and Human Services to oppose the Kentucky HEALTH proposal.

Action Update

New from Consumer Voice - Sexual Abuse in Nursing Homes: What You Need to Know
View the issue brief now.