Specialized Information for:

Long-Term Care Consumers Family Members Advocates
  • Introducing the
    Resident's Voice Challenge!

    In celebration of 2016 Residents' Rights Month, residents and consumers are invited to participate in the annual Resident's Voice Challenge. Tell us why you should be "Resident President" and participate in our other activities.

    Learn More & Take Part in the Resident's Voice Challenge
  • Thank You!

    A heartfelt thank you to everyone who supported our My Voice Matters fundraising campaign. Your support will help us engage consumers in policy and advocacy activities and will help us establish our consumer advisory panel.

    Learn More and Support the Consumer Voice Today!
  • Registration Now Open
    2016 Consumer Voice Annual Conference

    The Consumer Voice’s 40th Annual Conference will be held on November 2nd through 5th, 2016 at the Renaissance Arlington Capital View Hotel in Arlington, Virginia.

    Find More Information & Register Now!
  • What is a
    Long-Term Care Ombudsman?

    Ombudsmen advocate for residents’ rights and quality care; educate consumers and providers; resolve residents’ complaints; and provide information. Watch this video and learn how an ombudsmen can provide support for you or your loved one.

    Learn More and Watch the Video

Consumer Voice ClearinghouseYour one-stop destination for long-term care information

June 15th is World Elder Abuse Awareness Day June 15, 2016

WEADD is an opportunity to share information and spread awareness about abuse, neglect, and exploitation in later life.  Check out the new elder abuse issue page for further resources.

News Article
OAA Reauthorization Summary, FAQs, and More June 13, 2016

Information regarding the recent reauthorization of the Older Americans Act is now available on the ACL website.

News Article
Remembering Lou O'Reilly June 08, 2016

Consumer Voice is saddened by the passing of long-time member and former Consumer Voice Board Member Lou O’Reilly.

News Article
Tell Your Congressperson to Save State Health Insurance Assistance Programs June 21, 2016

Take action to ensure older people and people with disabilities get support navigating their Medicare benefits.

Take Action
Help Reauthorize the Older Americans Act: Ask Your U.S. Representative to Vote Yes March 21, 2016

UPDATE: The Older Americans Act has passed in the House!
The bill will reauthorize the Older Americans Act. Authorization expired on 2011 and reauthorization is long overdue.

Take Action
Tell Congress to Restore Long-Term Care Consumers' Rights! January 11, 2016

Consumer Voice has launched petition asking the U.S. Congress to pass the Arbitration Fairness Act (H.R. 2087; S. 1133), legislation that would ban the use of pre-dispute, forced arbitration agreements in consumer contracts. These are agreements that residents or their loved ones must sign when entering into a nursing home or assisted living facility. We need your help! Please to sign on to this petition to urge your members of Congress to end this unfair practice and restore the rights of consumers once and for all.

Take Action
U.S. Senate Approves Older Americans Act Reauthorization April 08, 2016

Yesterday, the U.S. Senate unanimously approved a bill to reauthorize the Older Americans Act!  House-amended S. 192, the Older Americans Act Reauthorization Act of 2015, will now be sent to President Obama to sign.

Action Update
Older Americans Act Passes in the House March 22, 2016

The House passed the Older Americans Act! The Reauthorization bill will help older adults age with independence and dignity in their homes and communities, and protect elders in long-term care facilities and other settings.

Action Update
Additional Federal Funding Secured for Certain Aging Programs in 2016 December 22, 2015

On December 18th, 2015, the U.S. Congress approved the FY 2016 Omnibus Appropriations bill, legislation that will continue the funding of federal programs through Fiscal Year 2016. This bill, which has since been signed into law, will increase funding for elder justice programs as well as Alzheimer’s research in the coming year.

Action Update