Specialized Information for:

Long-Term Care Consumers Family Members Advocates
  • Celebrate Our
    40th Anniversary!

    2015 marks our 40th anniversary and we invite you to join us in celebrating “40 years of making care matter!”

    Learn more about CV and how to join our celebration
  • Consumer Voice Gem:
    Elma Holder

    In honor of the 40-year ruby anniversary, we will highlight Consumer Voice’s Gems which include key leaders, organizations, and special moments that have made a significant impact on our organization’s development, mission, and advocacy. Our first Gem is Consumer Voice’s founder and friend, Elma Holder.

    What Makes Elma Holder a Consumer Voice Gem?
  • Accepting entries for the Resident's Voice Challenge! Residents' Rights
    Month 2015

    Residents’ Rights Month is an annual event designated by the Consumer Voice and is celebrated in October to honor residents living in all long-term care facilities. For this year's Resident's Voice Challenge, tell us what CARE Matters means to you!

    Learn More
  • Consumer Voice to Offer FREE
    Advocacy Skills Training Webinars

    As part of our Consumers for Quality Care, No Matter Where initiative, Consumer Voice will be conducting four FREE advocacy skills training webinars throughout the year.

    More Information

Consumer Voice ClearinghouseYour one-stop destination for long-term care information

Tell Congress to Remove Harmful Provision for Nursing Home Residents in SGR Legislation March 24, 2015

We need your help! Bipartisan bills have been introduced in the U.S. Congress that would offer a permanent solution for the reimbursement formula used to determine Medicare physician payment rates (called the “sustainable growth rate” or SGR).  However, these bills include an extremely harmful provision for nursing home residents. Click below to learn more and take action.

Take Action
Support Round-the-Clock RN Coverage in Nursing Homes February 19, 2015

Great news! Congresswoman Jan Schakowsky has re-introduced legislation - H.R. 952, the Put a Registered Nurse in the Nursing Home Act - calling for nursing homes to have a registered nurse (RN) on duty 24 hours a day/7 days a week! Now we need your help in moving the bill forward by asking your U.S. Representative to co-sponsor the bill.

Take Action
Tell Congress to Reauthorize the Older Americans Act! February 01, 2015

Bipartisan legislation to reauthorize the Older Americans Act - S. 192 - has already been introduced in the new 114th Congress and has passed unanimously out of committee.  We now need everyone’s help in asking their Senators to co-sponsor S. 192 and vote in support of the bill when it is brought to the Senate floor!

Take Action
Legislation to Require Round-the-Clock Registered Nurse Coverage in Nursing Homes Reintroduced in Congress February 19, 2015

Consumer Voice is pleased to share that Congresswoman Jan Schakowsky (D-IL) has reintroduced legislation in the U.S. House of Representatives to require round-the-clock registered nurse (RN) coverage in nursing homes. H.R. 952, the Put a Registered Nurse in the Nursing Home Act, was reintroduced by Congresswoman Schakowsky in the 114th Congress last Thursday, February 12th, and we need your help again in advocating for its passage! Click above to learn more.

Action Update
Older Americans Act Reauthorization Act of 2015 Passes Out of Committee January 29, 2015

Success! The Older Americans Act Reauthorization Act of 2015, S. 192 passed out of the Senate Health, Education, Labor and Pensions (HELP) Committee on January 28, 2015 by a unanimous vote! Thanks to all of you who contacted your Senator on the HELP Committee- you helped make this success happen! Click above to learn more and see how you can help it be brought to the full Senate floor for vote.

Action Update
Bipartisan Legislation to Reauthorize Older Americans Act Introduced in the U.S. Senate January 26, 2015

Great news! Bipartisan legislation to reauthorize the Older Americans Act has already been introduced in the new 114th Congress. S. 192, the Older Americans Act Reauthorization Act of 2015, was introduced by Senators Lamar Alexander (R-TN), Patty Murray (D-WA), Richard Burr (R-NC) and Bernie Sanders (I-VT). This bill would update and strengthen the current Older Americans Act (OAA) law and includes provisions that would aid long-term care consumers. We need your help in moving it forward!

Action Update
Consumer Voice Urges End of Forced Arbitration in Long-Term Care Contracts in Response to CFPB Study March 19, 2015

The Consumer Financial Protection Bureau (CFPB) recently released a study and held a hearing on the use of forced, pre-dispute arbitration agreements in consumer financial contracts. These type of agreements are also commonly found in nursing home and other long-term care facility admission contracts. In light of the CFPB’s actions, Consumer Voice calls for further steps to be taken to protect consumers from forced arbitration clauses.

News Article
Government Releases New Report on Antipsychotic Use Among Older Adults with Dementia March 06, 2015

A new report was released by the U.S. Government Accountability Office (GAO) on the use of antipsychotic medications among older adults with dementia, including information on the use of these drugs in home-and-community based and assisted living settings.

News Article
Consumer Voice & Other Advocates Support Changes in Federal Nursing Home Rating System March 04, 2015

In response to statements from the nursing home industry that the government’s changes to the nursing home Five-Star Quality Rating System are unfair, Consumer Voice and four other consumer groups issued a statement on Monday, March 4th, 2015 in support of the federal government’s improvements and its plans to continue to improve the system with more reliable data for consumers.

News Article