Specialized Information for:

Long-Term Care ConsumersFamily MembersAdvocates
  • Residents' Rights Fact Sheets Available
    in Other Languages

    Newly updated residents' rights fact sheets are now available in Spanish, French and Chinese.

    Get the fact sheets
  • Be Prepared:
    Emergency Preparedness Resources

    In light of recent natural disasters across the country, review important emergency preparedness resources from NORC.

    Learn More
  • Protecting Medicaid:
    Americans' Long-Term Care Safety Net

    The Medicaid program plays a critical role in providing long-term services and supports in our nation.

    Learn More
  • Revised
    Nursing Facility Regulations

    Get the latest resources and information about the revised nursing facility regulations.

    Learn More

Consumer Voice ClearinghouseYour one-stop destination for long-term care information

40 Organizations Send Letter to Senate Opposing Tax Cuts November 29, 2017

Consumer Voice has joined 40 organization in opposing tax cuts that would put the health care of older adults and people with disabilities at risk.

News Article
Major Changes in Nursing Home Regulatory Arena Go Into Effect Today November 28, 2017

November 28 is a big day in the world of nursing home regulations:  Phase 2 regulations go into effect, along with a new survey process, the “freezing” of health inspection ratings,  and revised interpretive guidelines.

News Article
New Issue Brief on Key Issues in LTSS Quality November 21, 2017

A new issue brief from the Kaiser Family Foundation focuses on “Key Issues in Long-Term Services and Supports Quality.”

News Article
Oppose Efforts to Rollback and Delay the Nursing Home Rules; Sign a Letter to CMS! October 31, 2017

Protect residents by urging CMS to retain the requirements of participation and implement them without delay.

Take Action
No Caps to Medicaid! September 18, 2017

The Senate is working on a new bill that would convert Medicaid into a per capita cap system.  Tell them no caps to Medicaid!

Take Action
Oppose Pre-Dispute Arbitration in Nursing Homes: Sign on to a letter to CMS! Send comments! July 25, 2017

Tell CMS that requiring nursing home residents to sign pre-dispute arbitration agreements is unacceptable!

Take Action
Thank You to Those Who Signed Our Letter to CMS on Arbitration August 05, 2016

Thank you to all the individuals and organizations who signed onto our letter to CMS calling for the agency to ban pre-dispute arbitration clauses in nursing home agreements once and for all.

Action Update
U.S. Senate Approves Older Americans Act Reauthorization April 08, 2016

Yesterday, the U.S. Senate unanimously approved a bill to reauthorize the Older Americans Act!  House-amended S. 192, the Older Americans Act Reauthorization Act of 2015, will now be sent to President Obama to sign.

Action Update
Older Americans Act Passes in the House March 22, 2016

The House passed the Older Americans Act! The Reauthorization bill will help older adults age with independence and dignity in their homes and communities, and protect elders in long-term care facilities and other settings.

Action Update

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