Specialized Information for:

Long-Term Care ConsumersFamily MembersAdvocates
  • 2017 Consumer Voice
    Annual Conference

    The Consumer Voice’s 41st Annual Conference will be held on November 5th through 8th, 2017 at the Renaissance Arlington Capital View Hotel in Arlington, Virginia.

    Find More Information & Register Now!
  • Submissions Due September 1 Join the
    Resident's Voice Challenge!

    Residents and consumers are encouraged to get creative and share their thoughts on this year's Residents' Rights Month theme.

    Learn More
  • Protecting Medicaid:
    Americans' Long-Term Care Safety Net

    The Medicaid program plays a critical role in providing long-term services and supports in our nation.

    Learn More

Consumer Voice ClearinghouseYour one-stop destination for long-term care information

Lance Robertson Confirmed as New ACL Administrator August 11, 2017

On August 3, the Senate Health, Education, Labor, and Pensions (HELP) Committee confirmed nominee Lance Robertson as the new Assistant Secretary on Aging and the Administrator of the Administration for Community Living.

News Article
Consumer Voice & Public Citizen Op-Ed on Forced Arbitration Agreements in Nursing Homes August 02, 2017

News article about forced arbitration agreements.

News Article
New Information Released by CMS: Revised Interpretive Guidelines, New F-Tags and More! July 06, 2017

The Centers for Medicare and Medicaid Services issued a Survey & Certification Memo announcing the release of several new documents related to the revised federal nursing home regulations and the new survey process and training resources.

News Article
Oppose Pre-Dispute Arbitration in Nursing Homes: Sign on to a letter to CMS! Send comments! July 25, 2017

Tell CMS that requiring nursing home residents to sign pre-dispute arbitration agreements is unacceptable!

Take Action
It's National Call-In Day to Save Our Health Care: Call Your Senator Today! June 20, 2017

Tell your Senator to say “NO” to Medicaid cuts and caps and protect the care of all those needing long-term care.

Take Action
CMS needs to hear from you! Submit comments by June 26 June 19, 2017

The Centers for Medicare and Medicaid Services are requesting comments on several items.

Take Action
Thank You to Those Who Signed Our Letter to CMS on Arbitration August 05, 2016

Thank you to all the individuals and organizations who signed onto our letter to CMS calling for the agency to ban pre-dispute arbitration clauses in nursing home agreements once and for all.

Action Update
U.S. Senate Approves Older Americans Act Reauthorization April 08, 2016

Yesterday, the U.S. Senate unanimously approved a bill to reauthorize the Older Americans Act!  House-amended S. 192, the Older Americans Act Reauthorization Act of 2015, will now be sent to President Obama to sign.

Action Update
Older Americans Act Passes in the House March 22, 2016

The House passed the Older Americans Act! The Reauthorization bill will help older adults age with independence and dignity in their homes and communities, and protect elders in long-term care facilities and other settings.

Action Update