Specialized Information for:

Long-Term Care ConsumersFamily MembersAdvocates
  • It's Residents'
    Rights Month!

    An annual event designated by Consumer Voice to honor residents living in all long-term care facilities, it is an opportunity to focus on and celebrate awareness of dignity, respect and the rights of each resident.

    Learn More
  • There's Still Time
    to Register!

    Join us in Alexandra, VA - hear from experts, learn best practices and connect with advocates nationwide.

    Learn More
  • Revised
    Nursing Facility Regulations

    Get the latest resources and information about the revised nursing facility regulations.

    Learn More

Consumer Voice ClearinghouseYour one-stop destination for long-term care information

Consumer Voice Statement on Sexual Assault Against Residents of Long-Term Care Facilities October 05, 2018

Consumer Voice sent a statement to the Senate Aging and Judiciary Committees regarding sexual assault and long-term care consumers.

News Article
CMS Proposes Rollback of Emergency Preparedness Rules September 20, 2018

The Centers for Medicare and Medicaid Services have issued a proposed rule impacting a wide range of Medicare providers that includes revisions to the new emergency preparedness regulations.

News Article
Consumer Voice's Robyn Grant Speaks About Transfer/Discharges in Assisted Living Facilities September 06, 2018

Evictions top the list of grievances about assisted living received by long-term care ombudsmen across the U.S. In 2016, the most recent year for which data are available, 2,867 complaints of this kind were recorded.

News Article
Oppose the Rollback of Emergency Preparedness Rules: Submit Comments to CMS by November 19! October 19, 2018

The emergency preparedeness requirements are targets of CMS’ recent proposed rollbacks.  Tell CMS that emergency preparedness regulations are critical for protecting residents of nursing homes!

Take Action
Ensure the Right to Fair and Impartial Judges July 18, 2018

President Trump has issued an Executive Order allowing Administrative Law Judges to be selected by political appointees. Contact your members of Congress and urge them to ensure people’s right to fair and impartial decisions!

Take Action
Tell Congress to Increase Funding for the Ombudsman Program March 20, 2018

Urge your member of Congress to request increased funding for the long-term care ombudsman program.

Take Action
Consumer Voice Statement on Oversight and Investigations Hearing September 06, 2018

The National Consumer Voice for Quality Long-Term Care (Consumer Voice) commends the U.S. House Subcommittee on Oversight and Investigations for holding a hearing today entitled, “Examining Federal Efforts to Ensure Quality of Care and Resident Safety in Nursing Homes.”

Action Update
Consumer Voice Opposes New Hampshire’s Proposal to Eliminate Retroactive Medicaid Coverage September 03, 2018

Consumer Voice sent a letter to the U.S. Department of Health and Human Services to oppose the New Hampshire Health Protection Program demonstration project.

Action Update
Consumer Voice Opposes Kentucky’s Proposal to Eliminate Retroactive Medicaid Coverage August 20, 2018

Consumer Voice sent a letter to the U.S. Department of Health and Human Services to oppose the Kentucky HEALTH proposal.

Action Update

Sally Smithey shared her artwork as a part of the Resident's Voice Challenge.