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Strengthen the Voices of Residents


Dear Friends,

2017 has been an action-packed year of advocacy to promote the voices of residents and protect consumer rights!  Thank you for your support!

Your donations over this past year have been critical to our advocacy. In 2017, you helped us DEFEND the newly revised nursing home regulations that enhance protections from evictions, abuse, and neglect; DEVELOP resources and conduct trainings for advocates on these new regulations; ADVOCATE against cuts to, and proposed changes in, the Medicaid program; PROVIDE EXPERTISE and advice to members of Congress seeking to enhance protections for nursing home residents during natural disasters; ADVOCATE for effective implementation of the Medicaid Home and Community-Based Services Settings rule, the first federal standards for HCBS; ENGAGE residents and other long-term care consumers in national policy efforts through our Consumer Advisory Council; and LAUNCH a newsletter for residents, the Resident Advocate.

But, our work is not doneOver the next year, strong advocacy will be needed to fight current harmful proposals including:

  • Continued efforts to roll back and revise sections of the nursing home regulations in the name of reducing burdens on providers;
  • Proposed changes in Medicaid, the long-term care safety net program, that will mean:
    • Less access to nursing homes and home and community-based care
    • Tougher eligibility standards to qualify for Medicaid
    • Shifting the burden of paying for nursing home care - $82,000 per year for a semi-private room – to residents and families
    • Weakened oversight of long-term care facilities
  • Restrictions on the ability to bring a lawsuit by people who have been seriously injured or killed by negligent or abusive health care providers, including nursing homes and staff;
  • Efforts to re-open the HCBS settings rule that would lead to the loss of important protections and choice for long-term care consumers .

We need your support TODAY to help keep our advocacy strong!   

Your donation will allow Consumer Voice staff to:

  • Highlight the Voices of residents as they talk about quality care, quality of life and rights;
  • Educate Members of Congress and officials at CMS about the impact of these harmful proposals on residents and families;
  • Inform and educate consumers and advocates about what CMS and Congressional policies will mean for them;
  • Engage residents and other long-term care consumers at the policy table by including them in calls and meetings with government officials and advocates, and getting their input on federal policy initiatives; and
  • Mobilize advocates from across the country – including residents and family members – to tell their members in Congress how these policies will affect them.

At the same time, with your donation we can proactively advocate around some of the most pressing issues long-term care consumers are facing today including enforcement of abuse and neglect reporting laws; implementation of principles for person-directed services and supports; penalties for illegal involuntary discharge practices; education and outreach to prevent the misuse of antipsychotic drugs among nursing home residents; continued funding for Money Follows the Person programs, which have made it possible for thousands of individuals to move out of nursing homes; and increased funding for Long-Term Care Ombudsman Programs.

The attack on policies that support access to quality long-term care and protect the rights of consumers is relentlessbut, so are we!  Every dollar makes a difference!  You have helped the Consumer Voice lead nursing home reform and remain the preeminent Voice in the fight for quality care, no matter where.  We need your continued support now, more than ever.


With heartfelt gratitude,

Lori Smetanka
Executive Director

Donate Now


Photo: Consumer Voice Leadership Council and Consumer Advisory Council Member Robin Guy speaking at the Closing Plenary on Capitol Hill at the Consumer Voice Conference.