Specialized Information for:

Long-Term Care Consumers Family Members Advocates

Jobs & Internships

The Consumer Voice recognizes the value of a team made up of highly skilled people from a variety of backgrounds.

Staff Positions

The National LTC Ombudsman Resource Center (NORC) is seeking a Long-Term Care (LTC) Ombudsman Specialist to:

  • Provide technical assistance to state and local long-term care ombudsmen on LTC Ombudsman (LTCO) program management, LTCO advocacy, and issues affecting long-term services and supports;
  • Organize and develop training events (e.g., webinars, conference sessions);
  • Develop resources and materials for long-term care ombudsman programs;
  • Analyze LTCO program and policy information; and
  • Assist with special projects related to supporting and enhancing the work of long-term care ombudsmen in advocating for individuals receiving long-term care services.

Applicants must have field experience as a LTC Ombudsman, either with a state or regional (local) program.

An ideal candidate has: an extensive knowledge of the LTCO program, exceptional oral and written communication skills, training experience, the ability to manage multiple tasks efficiently and meet deadlines, and a collaborative work style. College degree required. Compensation commensurate with experience. Excellent benefits. Some travel required.

Please share this opportunity with individuals that may be qualified candidates. 

To be considered submit a resume, cover letter, and references by Friday, May 27 to Amity Overall-Laib, Director, NORC, at aoveralllaib@theconsumervoice.org.  


If you are interested in interning with the Consumer Voice, please send a cover letter and resume to info@theconsumervoice.org

Application Deadlines:

Summer - May 31st

Fall - September 23rd

Spring - November 30th


The Consumer Voice relies on the generous time and expertise that volunteers provide the organization. We encourage and welcome your interest in volunteering with the Consumer Voice!

Volunteers can assist the staff on projects including: marketing and communications, research, fundraising, public policy and administration. To apply, please send us a note explaining your interests and availability, along with a resume, to: info@theconsumervoice.org. **No Calls, please.