Specialized Information for:

Long-Term Care Consumers Family Members Advocates

Jobs & Internships

The Consumer Voice recognizes the value of a team made up of highly skilled people from a variety of backgrounds.

Staff Positions

Program and Outreach Associate

The National LTC Ombudsman Resource Center (NORC) is seeking a Program and Outreach Associate to:

  •  Provide technical assistance to state and local long-term care ombudsmen on issues affecting long-term services and supports;
  •  Update and manage the NORC website and clearinghouse of information;
  •  Enhance communication and outreach to the long-term care ombudsman network;
  •  Assist with special projects related to supporting and enhancing the work of long-term care ombudsmen in advocating for individuals receiving long-term care services

Personal or professional experience with ombudsman, aging, or long-term care issues preferred.  Passion for justice for long-term care residents.  College degree required.  Strong writing and public speaking skills; highly organized; able to manage multiple tasks efficiently; ability to meet deadlines; good problem-solver; collaborative work style. Experience with Expression Engine preferred.  Some travel required.  Excellent benefits.  Compensation commensurate with experience.  An excellent opportunity to learn about advocacy and long-term care.  Must work out of the DC office.

Submit a resume and writing sample by October 2 to Lori Smetanka, Director, NORC, at lsmetanka@theconsumervoice.org.


If you are interested in interning with the Consumer Voice, please send a cover letter and resume to info@theconsumervoice.org

Application Deadlines:

Summer - May 31st

Fall - September 23rd

Spring - November 30th


The Consumer Voice relies on the generous time and expertise that volunteers provide the organization. We encourage and welcome your interest in volunteering with the Consumer Voice!

Volunteers can assist the staff on projects including: marketing and communications, research, fundraising, public policy and administration. To apply, please send us a note explaining your interests and availability, along with a resume, to: info@theconsumervoice.org. **No Calls, please.