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Long-Term Care ConsumersFamily MembersAdvocates

Public Policy and Communication Internship

The National Consumer Voice for Quality Long-Term Care, a nonprofit 501(c)(3) organization in Washington, DC, offers a student internship in public policy.  The Consumer Voice was founded by Elma L. Holder in 1975 to protect the rights, safety, and dignity of America’s long-term care residents.  For more than 30 years, the organization has worked with its members to carry out its mission to inform, educate, and empower consumers; equip citizen groups and ombudsman programs to be effective advocates for residents; and promote best practices in care delivery and the enforcement of quality standards.  This is an excellent opportunity to learn about long-term care and advocacy while building your portfolio.    

Internship Details:

The position requires a time commitment of 15 - 20 hours per week. There is a stipend offered for this internship. We are happy to assist students to receive academic credit for their internship. Candidates must be enrolled in an undergraduate or graduate degree program and have exceptional writing and computer skills, research knowledge, and willingness to work on a wide range of projects. This is a fantastic opportunity to learn about the inner workings of a nonprofit organization, engage in grassroots advocacy and gain valuable member development and fundraising skills. The Public Policy Intern will be invited to participate in the 2017 Annual Conference (November in DC) if this internship is in the fall.

Consumer Voice is located at 1001 Connecticut Ave. NW, Washington, DC – just a short walk from Farragut North metro stop. 

Specific Duties


  • Conduct research on long-term care issues and potential funding sources; 
  • Assist in writing and preparing grant proposals, sponsor solicitations and other fund development activities; 
  • Assist in research and analysis of public policy issues; 
  • Assist writing issue brief and white papers; 
  • Assist creating advocacy and education materials; 
  • Consult with consumers and advocates on relevant issues;
  • Contribute to other writing, research, policy and communications work as-needed;
  • Research technical assistance requests from consumers and family members;
  • Assist in writing articles for the weekly e-mail publication The Voice; and
  • Attend events on Capitol Hill and be able to take notes and summarize the events.


  • Create blast e-mail campaigns;
  • ​Research and develop marketing/branding ideas;
  • Maintain Consumer Voice’s social media accounts, and assist in the development of Consumer Voice’s YouTube page as well as other social marketing techniques;
  • Gather media clips and maintain News portion of the website;
  • Create Consumer Voice promotional materials and fact sheets; 
  • Develop media lists and draft press releases; 
  • Assist in coordinating logistics for the Annual Conference in November (food ordering, space setup, preparing materials, etc.). 
  • Assist in development of the Consumer Voice website and create blast E-mail campaigns; and
  • Assist in writing articles for the Resident Advocate Newsletter.


  • Manage new memberships, member renewals, data entry and member thank you letters;

To Apply
Submit a cover letter, resume and brief writing sample (no longer than 3 pages) to info@theconsumervoice.org and address it to Katie Kohler.