Specialized Information for:

Long-Term Care ConsumersFamily MembersAdvocates

Resources in CA

Choose another state Suggest information update

State Ombudsman Program

Joseph Rodrigues , State LTC Ombudsman

California Department of Aging

1300 National Drive, Suite 200
Sacramento, ca  95834
Work: 916-419-7510
Fax: (916) 928-2503

Local Ombudsman Programs

Becky Mann , Coordinator

Alliance on Aging Ombudsman for LTC

247 Main Street
Salinas, CA  93901
Work: (831) 655-1334
Fax: (831) 751-1937
Area Served: Monterey County

Elia Hernandez , Coordinator

LTC Ombudsman Program

686 E. Mill Street, 2nd Floor
San Bernardino, CA  92415-0640
Work: (909) 891-3928 or (866) 229-0284
Fax: (909) 891-3957
Area Served: Ontario

Linda Zimmerman , Coordinator

LTC Ombudsman Program
Wise & Healthy Aging, Region IV

5220 Clark Avenue, Suite 415
Lakewood, ca  90712
Fax: (562) 925-5876
Area Served: Los Angeles County Region IV Office

Brooke Whitlock , Region IV Coordinator

Ombudsman Services of Northern California
Region IV

3950 Industrial Boulevard, Suite 500
West Sacramento, ca  95691
Work: (530) 823-8422 (Placer County) (530) 274-2825 (Sierra/Nevada Counties) (530) 755-2018 (Sutter/Yuba Counties)
Area Served: Placer, Sierra, Nevada, Yuber and Sutter counties

Bobbie Wartson , Coordinator

LTC Ombudsman Program
c/o Kings County Commission on Aging

680 N. Campus Drive, Suite D
Hanford, ca  93230
Work: (559) 583-0333 or (800) 293-9714
Fax: (559) 582-9627
Area Served: Kings and Tulare County

Rachel Tate , Regional Coordinator/Manager

WISE & Healthy Aging, Region III
LTC Ombudsman Program

2555 East Colorado Blvd., Suite 203
Pasadena, ca  91107
Work: (626) 793-3510
Fax: (626) 793-3530
Area Served: Los Angeles County Region III Office

Sylvia Taylor Stein , Coordinator

LTC Ombudsman Services of Ventura County, Inc

2021 Sperry Avenue, #35
Ventura, ca  93003
Work: (805) 656-1986
Fax: (805) 658-8540
Website: http://www.ombudsmanventura.org
Area Served: Ventura County

Beatriz Sanchez , Coordinator

Aging & Independence Services
County of San Diego LTC Ombudsman Program

5560 Overland Avenue, Suite 310 , P.O. Box 23217
San Diego, ca  92123
Work: (858) 505-6322 or (800) 640-4661 (Local)
Fax: (858) 694-2568
Area Served: San Diego County

Vacant Region , Region 58/51/OSNC


Marysville, ca  
Work: (530) 755-2018
Area Served: Yuba /Sutter Counties - Marysville, CA

Vacant Region , Ombudsman


Auburn, ca  
Work: (530) 823-8422
Website: http://www.osnc.net
Area Served: Placer County - Auburn, CA

Vacant Region


Grass Valley, ca  
Work: (530) 274-2825
Area Served: Sierra/Nevada Counties-Grass Valley, CA

Vacant Region , Region 57/OSNC


Woodland, ca  
Work: (530) 668-5775
Area Served: Yolo County - Woodland, CA

Michelle Quiroga-Diaz , Regional Coordinator/Manager

WISE & Healthy Aging, Region 1
LTC Ombudsman Program

1527 4th Street, 2nd Floor
Santa Monica, ca  90401
Work: (301) 899-1483
Fax: (301) 394-1631
Area Served: Los Angeles County Region I Office

Marco Quintanar

LTC Ombudsman Program of Santa Barbara County
c/o Family Services Agency of Santa Barbara County

123 W. Gutierrez
Santa Barbara, ca  93101
Work: (805) 922-1236
Fax: (805) 922-1541
Area Served: Santa Barbara County

Nancy O'Keefe , Acting Coordinator

Ombudsman Services of Contra Costa, Inc.

4115 Cowell Road, Suite 100
Concord, ca  94520
Work: (925) 685-2070
Fax: (925) 685-2049
Area Served: Contra Costa County

Wayne Norton , Coordinator

Long-Term Care Ombudsman Program of Santa Cruz & San Benito Counties – Advocacy, Inc.

5274 Scotts Valley Drive, Suite 203
Scotts Valley, ca  95066
Work: (831) 429-1913
Fax: (831) 429-9102
Area Served: Santa Cruz, San Benito Counties

Benson Nadell

San Francisco LTC Ombudsman Program
c/o Family Services Agency of San Francisco

6221 Geary Boulevard, 3rd Floor
San Francisco, ca  94121
Work: (415) 751-9788
Fax: (415) 751-9789
Area Served: City and County of San Francisco

Vacant n/a , Region II Coordinator

Ombudsman Services of Northern California
Region II

3950 Industrial Boulevard, Suite 500
West Sacramento, ca  95691
Work: (916) 376-8910
Area Served: Carmichael, Citrus Heights, Fair Oaks, Orangevale and Folsom

Kimberly Morrow , Field Coordinator

686 E. Mill Street, Second Floor
San Bernardino, ca  92415-0640
Work: (909) 891-3934 or (866) 229-0284
Fax: (909) 891-3957
Area Served: San Bernardino County

Denyse McCowan , Coordinator

Alameda County LTC Ombudsman Program

6955 Foothill Boulevard, Suite 300
Oakland, ca  94605
Work: (510) 638-6878
Fax: (510) 577-1965 or (510) 577-1962
Area Served: Alameda County

Elizabeth Mautner , Coordinator

1443 Main Street , Building D, #125
Napa, ca  94559
Work: (707) 255-4236
Fax: (707) 255-4713
Area Served: Napa County

Sonya Lujan , Coordinator

Ombudsman Program of Lake & Mendocino Counties

16170 Main Street , P.O. Box 9000
Lowerlake, ca  95457
Work: (707) 262-4525
Fax: (707) 995-1081
Area Served: Lake and Mendocino Counties

John Lord , Coordinator

Solano County Long-Term Care Ombudsman Program
Area Agency on Aging Serving Napa Solano

P.O. Box 3069 , 400 Contra Costa Street
Vallejo, ca  94590
Work: (800) 644-4194
Fax: (707) 644-4171
Website: http://www.osnc.net
Area Served: Solano County

Hazel Lambert , Coordinator

LTC Ombudsman Program

686 E. Mill Street, 2nd Floor
San Bernardino, ca  92415-0640
Work: (909) 891-3928 or (866) 229-0284
Fax: (909) 891-3957
Area Served: San Bernardino County

Karen Jones , Coordinator

LTC Ombudsman Services of San Luis Obispo County

3232 S. Higuera Street, Suite 101B
San Luis Obispo, ca  93401
Fax: (805) 785-0134
Area Served: San Luis Obispo County

Deborah Johnston , Coordinator

El Dorado County LTC Ombudsman Program
c/o El Dorado Area Agency on Aging

937 Spring Street
Placerville, ca  95667
Work: (530) 621-6271
Fax: (530) 295-2598
Area Served: El Dorado County

Deborah Johnston , Coordinator

El Dorado County LTC Ombudsman Program
c/o El Dorado Area Agency on Aging

937 Spring Street
Placerville, ca  95667
Work: (530) 621-6271
Fax: (530) 653-2197
Area Served: El Dorado County

Anita Johnson , Coordinator

LTC Ombudsman Program

2060 University Avenue, Suite 212 , P.O. Box 5376
Riverside, ca  92507
Work: (951) 686-4402 or (877) 430-4433
Fax: (951) 686-1687
Area Served: Riverside County

Elizabeth (Tippy) Irwin , Coordinator

Ombudsman Services of San Mateo County, Inc.

711 Nevada Street
Redwood City, ca  94061
Work: (650) 780-5707
Fax: (650) 364-5399
Area Served: San Mateo County

Paulette Irwin , Coordinator

Eastern Sierra Area Agency on Aging (ESAAA)
Ombudsman Program

163 May Street
Bishop, ca  93514
Work: (760) 872-4128
Fax: (760) 873-4250
Area Served: Inyo and Mono Counties

Nicole Howell , Coordinator

Ombudsman Services of Contra Costa, Inc.

4415 Cowell Road, Suite 100
Concord, ca  94518
Area Served: Contra Costa County

Mike Hill , Coordinator

Merced County LTC Ombudsman Program

851 W. 23rd Street
Merced, ca  95340
Work: (209) 385-7402
Fax: (209) 384-8102
Area Served: Merced County

Jill Hernandez , Coordinator

San Joaquin County LTC Ombudsman Program

102 South San Joaquin Street , P.O. Box 201056
Stockton, ca  95201-3006
Work: (209) 468-3785
Fax: (209) 932-2641
Area Served: San Joaquin County

Wanda Hale , Coordinator

Catholic Charities
LTC Ombudsman Program

195 E. San Fernando Street
San Jose, ca  95112
Work: 1 (408) 944-0567
Fax: (408) 944-0776
Area Served: Santa Clara County

Maria Gutierrez , Regional Coordinator

LTC Ombudsman Program Kings, Tulare Counties
c/o Kings County Commission on Aging

680 N. Campus Drive, Suite D
Hanford, ca  93230
Work: (559) 583-0333
Area Served: Tulare County

Suzi Fregeau , Coordinator

Area 1 Agency on Aging
LTC Ombudsman Program

434-7th Street, Suite 209
Eureka, ca  95501-2899
Work: (707) 269-1330
Fax: (707)269-1331
Area Served: Humboldt and Del Norte Counties

Karla Flores , Coordinator

LTC Ombudsman Program

1331 South Clark Road, Building 11
El Centro, ca  92243
Work: (442) 265-7000
Fax: (442) 265-7036
Area Served: Imperial County

Hilda Espinoza , Regional Coordinator/Manager

WISE & Healthy Aging, Region II
LTC Ombudsman Program

8374 Topanga Canyon, Blvd., Suite 209
Canoga Park, ca  91304
Work: (818) 444-0315
Area Served: Los Angeles County Region II Office

Catherine Driver , Coordinator

Mother Lode LTC Ombudsman Program
Catholic Charities - Diocese of Stockton

88 Bradford Street
Sonora, ca  95370
Work: (209) 532-7632
Fax: (209) 532-8448
Area Served: Alpine, Amador, Calaveras, Mariposa and Tuolumne Counties

Randy Dinning , Coordinator

Ombudsman Services of Northern California

1401 El Camino Avenue, 4 th Floor
Sacramento, ca  95815
Work: (916) 376-8910 or (916) 375-3312
Fax: (916) 376-8914
Website: http://www.osnc.net
Area Served: Nevada, Placer, Sacramento, Siera, Sutter, Yolo, Yuba Counties

Randy Dinning , Region I and IV Coordinator

Ombudsman Services of Northern California
Region I

3950 Industrial Boulevard, Suite 500
West Sacramento, ca  95691
Work: (916) 376-8910 (Sacramento County) (530) 668-5775 (Yolo County)
Area Served: Nevada, Placer, Sacramento, Sierra, Sutter, Yolo and Yuba counties

Molly Davies , Coordinator

WISE & Healthy Aging
LTC Ombudsman Program

1527 4th Street, 2nd Floor
Santa Monica, ca  90401
Work: (310) 393-3618 or (800) 334-9473
Fax: (310) 395-4090
Area Served: Los Angeles City and County- Main Office

Karen Costeines , Ombudsman Field Coordinator

LTC Ombudsman Program

668 E. Mill Street, 2nd Floor
San Bernardino, ca  92415-0640
Work: (760) 243-8404
Fax: (909) 891-3957
Area Served: Yucca Valley

Crista Chelemedos , Coordinator

LTC Ombudsman Program
c/o Senior Advocacy Services

1304 Southpoint Blvd., Suite 280
Petaluma, ca  94954
Work: (707) 526-4108
Fax: (707) 526-5118
Website: http://www.senioradvocacyservices.org
Area Served: Sonoma County

Kim Chau , Region II & III Coordinator

Ombudsman Services of Northern California
Long-Term Care Ombudsman Program Agency on Aging Area 4

1401 El Camino Avenue, 4th Floor
Sacramento, ca  95815
Work: (916) 376-8910
Area Served: Sacramento county

Susan Billings

Ombudsman Services of Northern California

3950 Industrial Boulevard, Suite 500
West Sacramento, ca  95691
Work: (916) 376-8910
Fax: (916) 376-8914
Website: http://www.osnc.net
Area Served: Nevada, Placer, Sacramento, Sierra, Sutter, Yolo, & Yuba Counties

David Beveridge , Coordinator

PASSAGES
LTC Ombudsman Program

25 Main Street, Suite 202
Chico, ca  95929-0799
Work: (530) 898-5923 or (800) 822-0109
Fax: (530) 898-4870
Website: http://www.passagescenter.org/ombudsman/
Area Served: Butte, Colusa, Glenn, Plumas and Tehama Counties

Tracy Barber , Coordinator

PSA2 Area Agency on Aging
LTC Ombudsman Program

1647 Hartnell Avenue, Suite 9
Redding, ca  96002
Work: (530) 229-1435 or (550) 229-1816
Fax: (530) 229-1821
Area Served: Lassen, Modoc, Shasta, Siskiyou, Trinity Countries

Ana Bagtas , Coordinator

Marin County Ombudsman Program

10 North San Pedro Road, Suite 1024
San Rafael, ca  94903
Work: (415) 473-7446
Fax: (415) 473-6933
Area Served: Marin County

Lizette Arzola , Regional Coordinator/Manager

WISE & Healthy Aging, Region V
LTC Ombudsman Program

1493 N. Montebello Blvd., Suite 104
Montebello, ca  90640
Work: (323) 721-1343
Fax: (323) 721-1885
Area Served: Los Angeles County Region V Office

Elizabeth Anderson , Coordinator

LTC Ombudsman Program
c/o Council on Aging - Southern California

2 Executive Circle, Suite 175
Irvine, ca  92614
Work: (714) 479-0107 or (800) 300-6222 Local Access Only
Fax: (714) 479-0234
Website: http://www.coaoc.org
Area Served: Orange County

Vacant - , Coordinator

LTC Ombudsman Program
c/o Kings County Comm. On Aging Council

680 N. Campus Drive, Suite D
Hanford, ca  93230
Work: (559) 583-0333 or (800) 293-9714
Fax: (559) 582-9627 or (559) 589-0608
Area Served: Kings and Tulare Counties

Vacant - , Coordinator

Fresno/Madera Ombudsman Program

3845 N. Clark Street, Suite 201
Fresno, ca  93726
Work: (559) 224-9177
Fax: (559) 224-9106
Area Served: Fresno and Madera Counties

Kimberly Kotrla , Coordinator

Greater Bakersfield Legal Assistance, Inc.
Kern County Long-Term Care Kern County Ombudsman Program

615 California Avenue
Bakersfield, ca  93304
Work: (661) 323-7884 and (888) 292-4252, Ext. 1109
Fax: (661) 716-1060
Area Served: Kern County

Melissa Flaherty , Coordinator

Stanislaus LTC Ombudsman Program
Catholic Charities

2351 Tenaya Drive, Suite D
Modesto, ca  95354
Work: (209) 529-3784
Fax: (209) 593-6125
Area Served: Stanislaus County

Citizen Advocacy Groups

California Advocates for Nursing Home Reform (CANHR)

Patricia McGinnis , Executive Director

650 Harrison Street, 2nd Floor
San Francisco, CA  94107-1311
Work: (415) 974-5171

Foundation Aiding the Elderly

Carole Herman , Founder/President

P.O. Box 254849
Sacramento, CA  95865-4849
Work: Toll Free: (877) 481-8558
Fax: (916) 481-2239
Website: http://www.4fate.org

Consumer Advocates for RCFE Reform (CARR)

Chris Murphy, Executive Director

P. O. Box 82123
San Diego, CA 92138, ca  92138
Work: (619) 795-2165
Website: http://www.rcfereform.org

Other

Office of Aging

Lora Connolly , Director
California Department of Aging

1300 National Drive, Suite 200
Sacramento, ca  95834
Work: (916) 928-2267
Fax: (916) 928-2268

Quality Improvement Organization

Livanta, LLC California


, ca  
Work: (877) 588-1123

State Attorneys General

Kamala Harris , Attorney General

1300 I Street, Suite 1740
Sacramento, ca  95814
Work: (916) 445-9555
Website: http://ag.ca.gov/

Adult Protective Services Agency

CA Dept. of Social Services Social Services

3701 Branch Center Road
Sacramento, ca  95827
Work: (916) 874-9377

Licensing & Certification Division

Jean Iacino , Deputy Director
California Center for Health Care Quality

P.O. Box 997377, MS 0512
Sacramento, ca  95899-7377
Work: (916) 324-6630
Fax: (916) 263-0864

Board of Examiners for Nursing Home Administrator

Georgia Rivers

P.O. Box 942732
Sacramento, ca  94234-7320
Work: (916) 552-8780
Fax: (916) 552-8777

Medicaid Agency

Toby Douglas , Director
CA Dept. of Health Care Services

1501 Capitol Avenue, 6th Floor, MS 0000 , P.O. Box 997413
Sacramento, ca  95899-7413
Work: (916) 440-7400

Bureau of Medi-cal Fraud & Elder Abuse

Mark Geiger , Director
Office of the Attorney General

1425 River Park Drive, Ste. 300
Sacramento, CA  95815
Work: (916) 263-2533

Disability Rights of California

Catherine Blakemore , Executive Director

1831 K Street
Sacramento, CA  95811-4114
Work: (916) 504-5800
Fax: (916) 504-5802
Website: http://www.disabilityrightsca.org

Choose another stateSuggest information update