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Resources in FL

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State Ombudsman Program

Mike Milliken , State LTC Ombudsman

Department of Elder Affairs

4040 Esplanade Way
Tallahassee, fl  32399
Work: (850) 414-2331 or 1 (888) 831-0404
Fax: (850) 414-2377
Website: http://ombudsman.myflorida.com

Local Ombudsman Programs

Latoya Williams-Gordon , District Ombudsman Manager

Broward District

8333 W. McNabb Road, Suite 231
Tamarac, fl  33321
Work: (954) 597-2266
Fax: (954) 597-2268
Area Served: Broward

Zaynab Salman , Legal Advocate

Legal Advocate
Long-Term Care Ombudsman Program

4040 Esplanade Way
Tallahassee, fl  32399-7000
Work: (850) 414-2054
Fax: (850) 414-2377

Alicia Salinas , District Ombudsman Manager

South Dade & Florida Keys District

9495 Sunset Dr. Bldg. B-100
Miami, fl  33173
Work: (305) 273-3250
Fax: (305) 671-7247
Area Served: Monroe & S. Miami-Dade Counties - (South of Flagler St., all S.E. & S.W. addresses)

Stania Rodriguez , District Ombudsman Manager

Palm Beach District

111 S. Sapodilla Avenue #125A-B-C
West Palm Beach, fl  33401
Work: (561) 837-5038
Fax: (561) 650-6885
Area Served: Indian River, Martin, Okeechobee, Palm Beach, and St. Lucie

Tracie Rayfield , District Ombudsman Manager

First Coast District
Midtown Centre Office Park, 3300 Bldg.

4161 Carmichael Ave. , Ste. 141
Jacksonville, fl  32207
Work: 904-391-3942
Fax: 904-391-3944
Area Served: Baker, Clay, Duval, Nassau, & St. Johns Counties

Jo-Ann Quiles , East Region Ombudsman Manager

111 S. Sapodilla Avenue #125A-B-C
West Palm Beach, fl  33401
Work: (561) 650-6821
Fax: (561) 650-6821
Area Served: Palm Beach, Broward, North Dade, South Dade and FL Keys Districts

Michael Phillips , North Region Ombudsman Manager

1101 Gulf Breeze Parkway, Building 3 , Suite 5
Gulf Breeze, fl  32561
Work: (850) 916-6720
Fax: (850) 916-6722
Area Served: Northwest, Panhandle, North Central, First Coast, and East Central Districts

Annette Perry , District Ombudsman Manager

West Coast District

11351 Ulmerton Road, Suite 303
Largo, fl  33778
Work: (727) 588-6912
Fax: 727 (588) 3648
Area Served: Pasco and Pinellas

Lynn Penley , District Ombudsman Manager

West Central District

701 W. Fletcher Ave. , Suite C
Tampa, fl  33612
Work: (813) 558-5591
Fax: (813) 375-3932
Area Served: Hillsborough and Manatee

Vacant N/A , District Ombudsman Manager

Panhandle District

4040 Esplanade Way
Tallahassee, fl  32399-0700
Work: (850) 921-4703
Fax: (850) 414-2377
Area Served: Bay, Calhoun, Franklin, Gadsden, Gulf, Holmes, Jackson, Jefferson, Liberty, Leon, Madison, Taylor, Wakulla, and Washington

Terre Anne Lindstamer , District Ombudsman Manager

South Central District

200 N Kentucky Avenue, #224
Lakeland, fl  33801
Work: (863) 413-2764
Fax: (863) 413-2766
Area Served: Hardee, Highlands, and Polk

Vanessa Jeannot , District Ombudsman Manager

East Central District

400 W. Robinson St. , Ste. S709
Orlando, fl  32801
Work: (407) 245-0651
Fax: (407) 245-0653
Area Served: Brevard, Orange, Osceola and Seminole Counties

Gloria Freyre , District Ombudsman Manager North Dade

North Dade

9495 Sunset Dr. Bldg. B-100
Miami, fl  33173
Work: (305) 273-3294
Fax: (786)336-1424
Area Served: N. Miami-Dade County (North of Flagler St., All of Hialeah, & NE and NW Addresses)

Lisa Dale , District Ombudsman Manager

First Coast South District

210 N. Palmetto Ave. , Suite 403
Daytona Beach, fl  32114
Work: (386) 226-7846
Fax: (306) 226-7849
Area Served: Flagler, and Volusia Counties

Barbara Brayton , District Ombudsman Manager

Southwest District

2295 Victoria Ave. , Room 152
Ft. Myers, fl  33901
Work: (239) 338-2563
Fax: (239) 338-2549
Area Served: Charlotte, Collier, Desoto, Glades, Hendry, Lee, and Sarasota

Lori Berndt , District Ombudsman Manager

North Central District

1515 E Silver Springs Blvd. #203
Ocala, fl  34470
Work: (352) 620-3088
Fax: (352) 732-1797
Area Served: Alachua, Bradford, Citrus, Columbia, Dixie, Gilchrist, Hamilton, Hernando, Lafayette, Lake, Levy, Marion, Putnam

Robin Baker , West Region Ombudsman Manager

701 W Fletcher Avenue, Suite C
Tampa, fl  33612
Work: (813) 265-6278
Fax: (813) 375-3932
Area Served: South Central, Southwest, West Central, and West Coast Districts

N/A - , District Ombudsman Manager

Northwest District

1101 Gulf Breeze Parkway , Building 3, Suite 5
Gulf Breeze, fl  32561
Work: (850) 916-6720
Fax: (850) 916-6722
Area Served: Escambia, Okaloosa, Santa Rosa, and Walton

Citizen Advocacy Groups

Families for Better Care, Inc.

Brian Lee , Executive Director

P.O. Box 982
Tallahassee, FL  32302
Website: http://familiesforbettercare.com

Other

Office on Aging

Jeffrey Bragg , Secretary
Department of Elder Affairs

4040 Esplanade Way
Tallahassee, fl  32399-7000
Work: (850) 414-2000
Fax: (850) 414-2004

Protection and Advocacy System

Maryellen McDonald , Executive Director
Disability Rights Florida

2473 Care Drive , Suite 200
Tallahassee, fl  32308
Work: (850) 488-9071
Fax: (850) 488-8640

Quality Improvement Organization

KePro Florida


, fl  
Work: (844) 455-8708
Website: http://www.keproqio.com/bene/statelisting.aspx?state=Florida

Office of State Attorneys General

Pam Bondi , State Attorney General
Attorney General

The Capitol , PL-01
Tallahassee, fl  32399-1050
Work: (850) 414-3300
Website: http://myfloridalegal.com/

Adult Protective Services Agency

Robert K. Anderson , Statewide Program Director
Department of Children and Families

1317 Winewood Boulevard , Building 6, Floor 3
Tallahassee, fl  32399-0700
Work: (850) 488-2881
Fax: (850) 922-4193

Board of Examiners for Nursing Home Administrator

Adrienne Rodgers , Executive Director
Board of Nursing Home Administrator

4052 Bald Cypress Way , Bin C-07
Tallahassee, fl  32399-3254
Work: (850) 488-0595
Fax: (850) 245-4791

Licensure and Certifications

Justin M. Senior , Secretary
Agency for Health Care Administration

2727 Mahan Drive
Tallahassee, fl  32308
Work: (850) 412-4334

Medicaid Agency

Justin Senior , Deputy Secretary for Medicaid
FL Agency for Health Care Administration

2727 Mahan Drive, Mail Stop 8
Tallahassee, fl  32308
Work: (850) 412-4007

Medicaid Fraud Unit Control of Florida

James D. Varnado , Director
Office of the Attorney General

The Capitol , PL-01
Tallahassee, fl  32399
Work: (850) 414-3488
Fax: (850) 921-5194

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