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Resources in IL

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State Ombudsman Program

Jamie Freschi , State LTC Ombudsman

Illinois Department on Aging

One Natural Resources Way , Suite 100
Springfield, il  62702-1271
Work: (217)785-3143
Fax: (217)524-9644
Website: http://www.state.il.us/aging

Local Ombudsman Programs

Cathy Weightman-Moore , Regional Ombudsman

Catholic Charities Long-Term Ombudsman Program

6116 Mulford Village Drive, Suite 9
Rockford, il  61107
Work: (815) 316-0040 or 1 (800) 396-0895
Fax: (815) 316-0042
Area Served: Boone, Carroll, DeKalb, JoDaviess, Lee, Ogle, Stephenson, Whiteside, and Winnebago

Audrey Thompson , Regional Ombudsman

City of Evanston Senior Services

300 Dodge Avenue
Evanston, il  60202
Work: (847) 448-8173
Fax: (847) 869-6183
Area Served: City of Evanston

Chris Sutton , Regional Ombudsman

Land of Lincoln Ombudsman Program
Land of Lincoln Legal Assistance Foundation, Inc.

8787 State Street, Suite 101
East St. Louis, il  62203
Work: (800) 233‐4904 or (618) 465-3298 Ext. 127
Fax: (618) 465-3302
Area Served: Bond, Clinton, Madison, Monroe, Randolph, St. Clair, and Washington

Karen Stevens , Regional Ombudsman

SWAN
LTC Ombudsman Program

P.O. Box 176
Olney, il  62450
Work: (618) 392-3556 or 1 (888) 715-6260
Fax: (618) 392-5514
Area Served: Crawford, Edwards, Hamilton, Jasper, Lawrence, Richland, Wabash, Wayne, and White

Terri Simpson , Regional Ombudsman

Senior Protective Services
Effingham City/County Committee on Aging

209 South Merchant Street
Effingham, il  62401
Work: 1 (800) 283-4070 or (217) 347-5216
Fax: (217) 347-5590
Area Served: Clay, Effingham, Fayette, Jefferson, and Marion

Stephanie Roberts , Regional Ombudsman

Senior Services Associates, Inc.
LTC Ombudsman Program

900 North Lake
Aurora, il  60506
Work: (630) 897-4035
Fax: (630) 897-6901
Area Served: Kane, Kendall, and McHenry (Kane)

Deanne Medina , Home Care Regional Ombudsman

LAF - Legal Assistance Foundation

120 S. LaSalle Suite 900
Chicago, il  60603-3425
Work: 1 (888) 401-8200 or (312) 229-6310
Fax: (312) 431-2121
Area Served: Lake & Suburban Cook County (Except the City of Evanston)

Stephen Maxwell , Regional Ombudsman

Alternatives for the Older Adult

1803 7th Street
Moline, il  61265
Work: (800) 798-0988 or (309) 736-6812
Fax: (309) 277-0163
Area Served: Adams, Brown, Calhoun, Hancock, Pike, and Schuyler

Megan Jizmagian , Regional Ombudsman

ICARE - Project Advocate
Area Agency on Aging for Lincolnland

3100 Montvale Dr.
Springfield, il  62704
Work: 1 (800) 842-8538 or (217) 523-8419
Fax: (217) 679-7919
Area Served: Cass, Christian, Greene, Jersey, Logan, Macoupin, Mason, Menard, Montgomery, Morgan, Sangamon, and Scott

Natasha Belli and Jeanie Moccio , Co-Regional Ombudsman

DuPage Cnty Dept. of Community Resources
LTC Ombudsman Program

421 North County Farm Road
Wheaton, il  60187
Work: (630) 407-6500 or 1 (800) 942-9412
Fax: (630) 407-6501
Area Served: DuPage

Julie Harcum Brennan , Long-Term Care Regional Ombudsman

LAF - Legal Assistance Foundation
LTC Ombudsman Program

120 S. LaSalle Suite 900
Chicago, il  60603-3425
Work: 1 (888) 401-8200
Fax: (312) 431-2121
Area Served: Suburban Cook County (Except the City of Evanston)

Jennifer Glackin , Regional Ombudsman

Alternatives For The Older Adult, Inc
LTC Ombudsman Program

1803 7th Street
Moline, il  61265
Work: (309) 736-6812 or 1 (800) 798-0988
Fax: (309) 277-0163
Area Served: Bureau, Henderson, Henry, Knox, LaSalle, McDonough, Mercer, Putnam, Rock Island, and Warren

JR Friedrich , Regional Ombudsman

The Center for Prevention of Abuse
Adult Protective Services of Peoria

720 Joan Court
Peoria, il  61614
Work: (309) 272-2917
Fax: (309) 637-3907
Area Served: Fulton, Marshall, Peoria, Stark, Tazewell, and Woodford (Peoria, Stark, Tazewell)

Kate Flynn , Regional Ombudsman

Catholic Charities, Diocese of Joliet

16555 Weber Rd.
Crest Hill, il  60403
Work: (815) 724-1120 or (815) 932-1921 Intake Line
Fax: (815) 723-3452
Area Served: Grundy, Kankakee, and Will (Will, Kankakee)

Jeanene Edmison , Regional Ombudsman

Shawnee Alliance for Seniors
Shawnee Health Services

6255 Brandhorst Drive
Carterville, il  62918-9802
Work: 1 (800) 642-7773 or (618) 958-8322
Fax: (618) 985-3080
Area Served: Alexander, Franklin, Gallatin, Hardin, Jackson, Johnson, Massac, Perry, Pope, Pulaski, Saline, Union, and Williamson

Suzanne Courtheoux , Long-Term Care Regional Ombudsman

LAF- Legal Assistance Foundation

120 S. LaSalle Street , Suite 900
Chicago, il  60603-3425
Work: 1 (888) 401-8200 or (312) 229-6310
Fax: (312) 431-2121
Area Served: Lake

Bernard Cobbins , Long-Term Care Regional Ombudsman

Chicago Department of Family and Social Service

1615 West Chicago Avenue, 3rd Floor
Chicago, il  60602-2586
Work: (312)-746-7490
Fax: (312) 746-6506
Area Served: City of Chicago

Angie Baker , Regional Ombudsman

ECIAAA Long-Term Care Ombudsman Program
East Central Illinois Area Agency on Aging, Inc.

1003 Maple Hill Road
Bloomington, il  61704-9327
Work: 1 (800) 888-4456 or (309) 829-2065
Fax: (309) 829-6021
Area Served: Champaign, Clark, Coles, Cumberland, DeWitt, Douglas, Edgar, Ford, Iroquois, Livingston, Macon, McLean, Moultrie, Piatt, Shelby

Tiffany Askew , Home Care Regional Ombudsman

Access Living of Metropolitan Chicago

115 West Chicago Avenue
Chicago, il  60654
Work: 1 (800) 613-8549, (312) 640-2152, or (312) 640-2102
Fax: (312) 640-2101
Area Served: City of Chicago

Citizen Advocacy Groups

Illinois Citizens for Better Care

Wendy Meltzer , Executive Director

100 West Monroe Street , Suite 1800
Chicago, IL  60603
Work: (312)663-5120
Website: http://www.illinoiscares.org

Other

Office on Aging

John K. Holton, PhD , Director
IL Department on Aging

One Natural Resources Way , Suite 100
Springfield, il  62702-1271
Work: (217)785-2870
Fax: (217)785-4477

Protection and Advocacy System

Zena Naiditch , President/Chief Executive Officer
Equip for Equality, Inc.

20 North Michigan Ave. , Suite 300
Chicago, il  60602
Work: (312)341-0022

Quality Improvement Organization

KePro Illinois


, il  
Work: (855) 408-8557
Area Served: http://www.keproqio.com/bene/statelisting.aspx?state=Illinois

State Attorneys General

Lisa Madigan

James R. Thompson Center , 100 W. Randolph Street
Chicago, il  60601
Work: (312) 814-3000
Website: http://illinoisattorneygeneral.gov/

IL Dept. of Financial and Professional Regulations

Jay Stewart , Director

320 W. Washington Street , 3rd Floor
Springfield, il  62786
Work: (217) 785-0820

Identified Offenders Program

Gerald S. Compton , Captain - District Commander
Illinois State Police - District 9

801 S. 7th Street , Suite 100A
Springfield, il  62794-9461
Work: (217) 786-7107

Licensure and Certifications

Debra Bryars , Acting Deputy Director
Illinois Department of Public Health Office Health Care Regulation

525 West Jefferson, 5th Floor
Springfield, il  62761-0001
Work: (217) 782-2913
Fax: (217) 524-6292

Medicaid Agency - Division of Medical Programs

Theresa Eagleson , Administrator
IL Dept. of Healthcare and Family

201 South Grand Avenue East, 3rd Floor
Springfield, il  62763-0001
Work: (217) 782-2570

Medicaid Fraud Unit Control

Bill Sheridan , Captain

801 S. 7th Street , Suite 500 - A
Springfield, il  62703
Work: (217)785-3322
Fax: (217)785-3322

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