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Resources in NM

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State Ombudsman Program

Melissa Sisneros , State LTC Ombudsman

New Mexico Aging & LTC Services Dept

2550 Cerrillos Road
Santa Fe, nm  87505
Work: (505)476-4810 or 1-866-451-2901
Fax: (855) 402-1867
Website: http://www.nmaging.state.nm.us/Long_Term_Ombudsman.aspx

Local Ombudsman Programs

Michelle Tschanz , Regional Coordinator - N.W.

NM Aging & LTC Services Dept.

625 Silver SW , Ste. 414
Albuquerque, nm  87102
Work: (505) 383-3915
Fax: (855) 403-5881

Rosa Torres , Regional Coordinator - S.W.

NM Aging & LTC Services Dept.

2407 W. Picacho , Ste. B-2
La Cruces, nm  88007
Work: (575)647-2023 or 1-800-762-8690
Fax: (855) 409-9460
Area Served: Southwestern Area

Sheri Jones , Regional Coordinator - S.E.

NM Aging & LTC Services Dept.
Southwest Area

200 E. Chisum St. , Ste. 1
Roswell, nm  88203
Work: (575) 622-4233
Fax: (855) 421-3751
Area Served: Southeastern area

Christine Jacquez , Metro Regional Ombudsman

625 Silver SW , Ste. 414
Albuquerque, nm  87102
Work: (505) 383-3912
Fax: (855) 403-5881
Area Served: Albuquerque Metro Area

Eugenia "Gigi" Greco , Regional Coordinator - N.E.

NM Aging & LTC Services Dept.

2550 Cerrillos Rd.
Santa Fe, nm  87505
Work: (505) 476-4588
Fax: (855) 402-1867

Citizen Advocacy Groups

Disability Rights of New Mexico

Gary Housepian , Executive Director
Protection and Advocacy

3916 Juan Tabo Blvd., NE
Albuquerque, nm  87111
Work: 505-256-3100 or toll free 1-800-432-4682 email: info@drnm.org
Fax: 505-256-3184
Website: http://www.drnm.org/

Other

Office on Aging

Kyky Knowles , Acting Cabinet Secretary
NM Aging & LTC Services Dept.

2550 Cerrillos Road
Santa Fe, nm  87505
Work: (505) 476-4799
Fax: (505) 476-4836

Quality Improvement Organization (QIO)

KEPRO New Mexico

Rock Run Center, Suite 100 , 5700 Lombardo Center Dr.
Seven Hills, OH, nm  
Work: 844-878-7921
Website: https://www.keproqio.com/

State Attorneys General

Hector Balderas , Attorney General

P.O. Drawer 1508 , 408 Galisteo Street, Villagra Building
Santa Fe, nm  87504-1508
Work: (505) 827-6000
Fax: (505) 827-5826
Website: http://www.nmag.gov/

Adult Protective Services Intake

N/ A

2550 Cerrillos R
Santa Fe, nm  87505
Work: toll free 1-866-654-3219
Fax: 505-476-4913
Website: http://www.nmaging.state.nm.us/Adult_ProtectiveServices.aspx

Nursing Home Administrators Board

N/ A

P.O. Box 25101
Santa Fe, nm  87504
Work: 505-476-4622 Email: NursingHomeAdminBd@state.nm.us/
Fax: 505-476-4665
Website: http://www.rld.state.nm.us/boards/nursing_home_administrators.aspx

Health Facility Licensing & Certification

Chris Burmeister , Deputy Director
New Mexico Department of Health, Division of Health Improvement, Health Facility Licensing & Certification

2040 S. Pachecho , 2nd Floor, Room 202
Santa Fe, nm  87505
Work: 505-476-9074
Fax: (505) 476-9026
Website: https://nmhealth.org/about/dhi/hflc/

Medicaid Agency

N/ A

P.O. Box 2348
Santa Fe, nm  87504-2348
Work: 505-827-3100 toll free 1-888-997-2583 email: MADInfo.HSD@state.nm.us
Fax: 505-827-3185
Website: http://www.hsd.state.nm.us/Medical_Assistance_Division.aspx

Medicaid Fraud Control Division

N/ A

201 Third St. NW , Suite 300
Albuquerque, nm  87102
Work: 505-717-3560 email: cromero@nmag.gov
Fax: 505-318-1006
Area Served: https://www.nmag.gov/medicaid-fraud-control.aspx

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