Specialized Information for:

Long-Term Care Consumers Family Members Advocates
  • Register Now:
    Obtaining Quality Care for Residents with Dementia

    This webinar, the second in our three-part series, presents successful person-centered strategies that lead to quality care for residents with dementia.

    Learn More & Register
  • Join in the
    Resident's Voice Challenge!

    In celebration of 2016 Residents' Rights Month, residents and consumers are invited to participate in the annual Resident's Voice Challenge. Tell us why you should be "Resident President" and participate in our other activities. Submissions due September 15th.

    Learn More & Take Part in the Resident's Voice Challenge
  • Registration Now Open
    2016 Consumer Voice Annual Conference

    The Consumer Voice’s 40th Annual Conference will be held on November 2nd through 5th, 2016 at the Renaissance Arlington Capital View Hotel in Arlington, Virginia.

    Find More Information & Register Now!
  • Infection Prevention
    What Can You Do?

    A catheter-associated urinary tract infection (CAUTI) is a type of urinary tract infection (UTI) caused by a catheter. Learn more about what they are, how to recognize them, and what you can do.

    Learn More

Consumer Voice ClearinghouseYour one-stop destination for long-term care information

CFPB Releases Report and Resource Guide on How Community Partnerships Can Help Fight Elder Financial Abuse August 24, 2016

CFPB’s report found that strong collaboration among community stakeholders can effectively protect older adults from financial exploitation.

News Article
ACL Awards $2.2 Million to Adult Protective Services Systems August 23, 2016

The Administration for Community Living’s Administration on Aging awarded grants to 13 states to address abuse of older adults and people with disabilities.

News Article
CFPB Creates Placemats to Help Prevent Elder Fraud August 18, 2016

The Consumer Financial Protection Bureau has created placemats with simple tips for avoiding common predatory consumer scams.

News Article
Urge Congress to Continue the Money Follows the Person Program August 22, 2016

Help people living in nursing facilities and other institutional settings move back into the community!

Take Action
Tell CMS to Ban Pre-Dispute Arbitration in the Final Nursing Home Regulations July 28, 2016

Tell CMS to ban pre-dispute arbitration clauses in nursing home agreements once and for all!

Take Action
Tell Your Congressperson to Save State Health Insurance Assistance Programs June 21, 2016

Take action to ensure older people and people with disabilities get support navigating their Medicare benefits.

Take Action
Thank You to Those Who Signed Our Letter to CMS on Arbitration August 05, 2016

Thank you to all the individuals and organizations who signed onto our letter to CMS calling for the agency to ban pre-dispute arbitration clauses in nursing home agreements once and for all.

Action Update
U.S. Senate Approves Older Americans Act Reauthorization April 08, 2016

Yesterday, the U.S. Senate unanimously approved a bill to reauthorize the Older Americans Act!  House-amended S. 192, the Older Americans Act Reauthorization Act of 2015, will now be sent to President Obama to sign.

Action Update
Older Americans Act Passes in the House March 22, 2016

The House passed the Older Americans Act! The Reauthorization bill will help older adults age with independence and dignity in their homes and communities, and protect elders in long-term care facilities and other settings.

Action Update