Specialized Information for:

Long-Term Care ConsumersFamily MembersAdvocates
  • Be Prepared:
    Emergency Preparedness Resources

    In light of recent natural disasters across the country, review important emergency preparedness resources from NORC.

    Learn More
  • 2017 Consumer Voice
    Annual Conference

    The Consumer Voice’s 41st Annual Conference will be held on November 5th through 8th, 2017 at the Renaissance Arlington Capital View Hotel in Arlington, Virginia.

    Find More Information & Register Now!
  • Check out our resources! Are you ready for
    Residents' Rights Month?

    Residents' Rights Month is next month! Use our resources to promote and plan events.

    Learn More
  • Protecting Medicaid:
    Americans' Long-Term Care Safety Net

    The Medicaid program plays a critical role in providing long-term services and supports in our nation.

    Learn More

Consumer Voice ClearinghouseYour one-stop destination for long-term care information

ACL Develops Principles for Person-Directed Services and Supports September 05, 2017

The Administration for Community Living has developed Principles for Person-directed Services and Supports during Serious Illness.

News Article
OIG Investigation Finds Nursing Home Abuse Often Not Reported August 29, 2017

The Department of Health and Human Services Office of Inspector General released an early alert about their investigation which found that more than one-quarter of serious cases of nursing home abuse are not reported to law enforcement.

News Article
Lance Robertson Confirmed as New ACL Administrator August 11, 2017

On August 3, the Senate Health, Education, Labor, and Pensions (HELP) Committee confirmed nominee Lance Robertson as the new Assistant Secretary on Aging and the Administrator of the Administration for Community Living.

News Article
No Caps to Medicaid! September 18, 2017

The Senate is working on a new bill that would convert Medicaid into a per capita cap system.  Tell them no caps to Medicaid!

Take Action
Oppose Pre-Dispute Arbitration in Nursing Homes: Sign on to a letter to CMS! Send comments! July 25, 2017

Tell CMS that requiring nursing home residents to sign pre-dispute arbitration agreements is unacceptable!

Take Action
It's National Call-In Day to Save Our Health Care: Call Your Senator Today! June 20, 2017

Tell your Senator to say “NO” to Medicaid cuts and caps and protect the care of all those needing long-term care.

Take Action
Thank You to Those Who Signed Our Letter to CMS on Arbitration August 05, 2016

Thank you to all the individuals and organizations who signed onto our letter to CMS calling for the agency to ban pre-dispute arbitration clauses in nursing home agreements once and for all.

Action Update
U.S. Senate Approves Older Americans Act Reauthorization April 08, 2016

Yesterday, the U.S. Senate unanimously approved a bill to reauthorize the Older Americans Act!  House-amended S. 192, the Older Americans Act Reauthorization Act of 2015, will now be sent to President Obama to sign.

Action Update
Older Americans Act Passes in the House March 22, 2016

The House passed the Older Americans Act! The Reauthorization bill will help older adults age with independence and dignity in their homes and communities, and protect elders in long-term care facilities and other settings.

Action Update