Specialized Information for:

Long-Term Care Consumers Family Members Advocates
  • Both Pluses & Minuses for Nursing Facility Residents CMS Releases Revised
    Nursing Facility Regulations

    Learn about the revised nursing facility regulations and the positives and negatives for long-term care consumers.

    Learn More
  • Introducing...
    Policy Break

    Policy Break will update you on the latest policy developments in long-term care. So, take a break from what you're doing and read our very first Policy Break on protecting resident privacy and preventing mental abuse!

    Learn more
  • It's Residents'
    Rights Month!

    Find resources and activities on this year's theme "My Vote Matters" and check out Resident's Voice Challenge submissions like this one...

    Learn More
  • There's still time to register! 2016 Consumer Voice
    Annual Conference

    The Consumer Voice’s 40th Annual Conference will be held on November 2nd through 5th, 2016 at the Renaissance Arlington Capital View Hotel in Arlington, Virginia.

    Find More Information & Register Now!

Consumer Voice ClearinghouseYour one-stop destination for long-term care information

Webinar Recording Available for "Piecing Together Quality Long-Term Care" October 12, 2016

This informative webinar gives consumers, family and advocates the tools to obtain quality long-term services and supports.

News Article
CMS Prohibits Pre-Dispute Arbitration in Newly Released Federal Nursing Home Regulations September 30, 2016

After recommendations from Consumer Voice, the Centers for Medicare & Medicaid Services has prohibited pre-dispute arbitration agreements in nursing home contracts as a part of the newly released federal nursing facility regulations.

News Article
Consumer Voice Sends Comments to CMS on Special Focus Facilities September 15, 2016

Consumer Voice sent comments to the Centers for Medicare and Medicaid Services in support of the Special Focus Facility program.

News Article
Urge Congress to Continue the Money Follows the Person Program August 22, 2016

Help people living in nursing facilities and other institutional settings move back into the community!

Take Action
Tell CMS to Ban Pre-Dispute Arbitration in the Final Nursing Home Regulations July 28, 2016

Tell CMS to ban pre-dispute arbitration clauses in nursing home agreements once and for all!

Take Action
Tell Your Congressperson to Save State Health Insurance Assistance Programs June 21, 2016

Take action to ensure older people and people with disabilities get support navigating their Medicare benefits.

Take Action
Thank You to Those Who Signed Our Letter to CMS on Arbitration August 05, 2016

Thank you to all the individuals and organizations who signed onto our letter to CMS calling for the agency to ban pre-dispute arbitration clauses in nursing home agreements once and for all.

Action Update
U.S. Senate Approves Older Americans Act Reauthorization April 08, 2016

Yesterday, the U.S. Senate unanimously approved a bill to reauthorize the Older Americans Act!  House-amended S. 192, the Older Americans Act Reauthorization Act of 2015, will now be sent to President Obama to sign.

Action Update
Older Americans Act Passes in the House March 22, 2016

The House passed the Older Americans Act! The Reauthorization bill will help older adults age with independence and dignity in their homes and communities, and protect elders in long-term care facilities and other settings.

Action Update