Specialized Information for:

Long-Term Care Consumers Family Members Advocates
  • Both Pluses & Minuses for Nursing Facility Residents CMS Releases New
    Nursing Facility Regulations

    Learn about the nursing facility regulations just released by CMS and the positives and negatives for long-term care consumers.

    Learn More
  • Introducing...
    Policy Break

    Policy Break will update you on the latest policy developments in long-term care. So, take a break from what you're doing and read our very first Policy Break on protecting resident privacy and preventing mental abuse!

    Learn more
  • Join in the
    Resident's Voice Challenge!

    In celebration of 2016 Residents' Rights Month, residents and consumers are invited to participate in the annual Resident's Voice Challenge. Tell us why you should be "Resident President" and participate in our other activities. Submissions due September 23rd.

    Learn More & Take Part in the Resident's Voice Challenge
  • Registration Now Open
    2016 Consumer Voice Annual Conference

    The Consumer Voice’s 40th Annual Conference will be held on November 2nd through 5th, 2016 at the Renaissance Arlington Capital View Hotel in Arlington, Virginia.

    Find More Information & Register Now!

Consumer Voice ClearinghouseYour one-stop destination for long-term care information

CMS Prohibits Pre-Dispute Arbitration in Newly Released Federal Nursing Home Regulations September 30, 2016

After recommendations from Consumer Voice, the Centers for Medicare & Medicaid Services has prohibited pre-dispute arbitration agreements in nursing home contracts as a part of the newly released federal nursing facility regulations.

News Article
Consumer Voice Sends Comments to CMS on Special Focus Facilities September 15, 2016

Consumer Voice sent comments to the Centers for Medicare and Medicaid Services in support of the Special Focus Facility program.

News Article
Consumer Voice Featured in Philanthropy Journal News September 09, 2016

Consumer Voice has been highlighted in the September issue of the Philanthropy Journal News, a publication of NC State University.

News Article
Urge Congress to Continue the Money Follows the Person Program August 22, 2016

Help people living in nursing facilities and other institutional settings move back into the community!

Take Action
Tell CMS to Ban Pre-Dispute Arbitration in the Final Nursing Home Regulations July 28, 2016

Tell CMS to ban pre-dispute arbitration clauses in nursing home agreements once and for all!

Take Action
Tell Your Congressperson to Save State Health Insurance Assistance Programs June 21, 2016

Take action to ensure older people and people with disabilities get support navigating their Medicare benefits.

Take Action
Thank You to Those Who Signed Our Letter to CMS on Arbitration August 05, 2016

Thank you to all the individuals and organizations who signed onto our letter to CMS calling for the agency to ban pre-dispute arbitration clauses in nursing home agreements once and for all.

Action Update
U.S. Senate Approves Older Americans Act Reauthorization April 08, 2016

Yesterday, the U.S. Senate unanimously approved a bill to reauthorize the Older Americans Act!  House-amended S. 192, the Older Americans Act Reauthorization Act of 2015, will now be sent to President Obama to sign.

Action Update
Older Americans Act Passes in the House March 22, 2016

The House passed the Older Americans Act! The Reauthorization bill will help older adults age with independence and dignity in their homes and communities, and protect elders in long-term care facilities and other settings.

Action Update