Specialized Information for:

Long-Term Care ConsumersFamily MembersAdvocates

Assisted Living

Piecing Together Quality Long-Term Care: A Consumer’s Guide to Choices and Advocacy educates people with disabilities and older adults about their options for long-term services and supports and empowers consumers to be self-advocates for quality long-term care.

Put a STOP to Poor Care includes indicators of quality care, warning signs, red flags of potential abuse, and advocacy tips to address concerns.

How to Select an Assisted Living Facility

6 Steps for Getting Quality Care in an Assisted Living Facility

How to Solve Problems in an Assisted Living Facility

Policy Principles for Assisted Living outlines problems and proposed solutions that will guarantee a reasonable level of quality for residents of assisted living facilities.

Find more information in our fact sheets.

 Contact Your Local and State Long-Term Care Ombudsman Program


Long-term care ombudsmen are advocates for residents of nursing homes, board and care homes and assisted living facilities. Ombudsmen provide information about how to find a facility and what to do to get quality care. They are trained to resolve problems. If you want, the ombudsman can assist you with complaints.  Find contact information for the long-term care ombudsman program and other state agencies that may be able to provide assistance.