Specialized Information for:

Long-Term Care ConsumersFamily MembersAdvocates

Nursing Home Residents: Getting Help

This page contains resources and information to help you advocate for quality long-term care. Click on the topic areas below to find more information.

 Local and State Long-Term Care Ombudsmen


Find contact information for the long-term care ombudsman program in your state. In addition to acting as an advocate for residents, ombudsmen can educate residents, families and friends about residents' rights, state surveys and federal and state laws that are applicable to nursing homes and other long-term care facilities.

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Other State and National Resources


The long-term care system is complex and difficult to understand. In addition to ombudsmen, there are many different agencies responsible for helping to ensure good care for nursing home residents. Click on the above link to view contact information for agencies in your state.

Visit BenefitsCheckUp.org to find available fedral, state and private benefits programs in your area. These programs can help pay for prescriptions, health care, food, utilities and more.

Medicare Interactive - Created by the Medicare Rights Center, Medicare Interactive can help find answers about Medicare benefits.

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Resident Councils


Residents in a facility can join together to form a united consumer voice that can communicate concerns to facility administrators and work for resolutions and improvements by forming a resident council. Visit the Resident Council Center to learn more about resident council rights, regulations applying to long-term care facilities, effective council advocacy and tools for forming an effective council and more.

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Looking for information for family members? Visit the family member section of our website.