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Long-Term Care ConsumersFamily MembersAdvocates

2014 Consumer Voice Annual Conference Materials

 

Hilton Crystal City at Washington Reagan National Airport
2399 Jefferson Davis Highway, Arlington, Virginia 22202

November 15-18, 2014

 

Sunday, November 16

9:00am – 10:30am

Opening Plenary-  Better Staffing: The Key to Better Care

Presenters: Jeff Kelly Lowenstein, Lecturer, Journalism Department at Columbia College, Chicago; Sarah Greene Burger, RN, MPH, FAAN; Coordinator, Coalition of Geriatric Nursing Organizations, New York University, College of Nursing; Robyn Grant, Director of Public Policy and Advocacy, Consumer Voice for Diane Carter, RN, MSN, FAAN, President and CEO of the American Association of Nurse Assessment Coordination (AANAC); Cathy Hurwit, Chief of Staff, Representative Jan Schakowsky (D-IL)

Powerpoint Presentation

10:45am – 12:15 pm

Workshops

 

Crafting an Effective Advocacy Message

Presenters:  Kate Gordon, Health Policy Analyst, Grassroots Organizer, Splaine Consulting; Marybeth Williams, Public Policy Associate, Consumer Voice

Powerpoint Presentation

Blank Strategy Chart

Strategy Chart How-To

Big Six Handout

 

Staffing Advocacy in the States

Presenters:  Brian Capshaw; Mitzi McFatrich, Executive Director,  Kansas Advocates for Better Care; Brenda Gallant, Maine State Long-Term Care Ombudsman

Powerpoint Presentation (Brian Capshaw and Nancy Shaffer)

Powerpoint Presentation (Mitzi McFatrich)

Powerpoint Presentation (Brenda Gallant)

 

How Medical Directors Influence Quality Care

Presenters:  Christopher Laxton, CAE, Executive Director, AMDA – The Society for Post-Acute and Long-Term Care; Jonathan Evans, MD, MPH, CMD, Immediate Past-President, AMDA; Leonard Gelman, MD, CMD, President, AMDA

Powerpoint Presentation (To Come)

 

Transitioning Successfully to the Community

Presenters: Rick Eldridge, Long-Term Care Consumer; John Saulitis, Ombudsman Program Director,Area Agency on Aging 11, Niles, OH; Brittany Kitt, Transition Care Specialist, DC Office on Aging

Powerpoint Presentation (Britanny Kitt)

2:30pm – 4:00pm

Workshops

 

Delivering Your Message: Meeting with a Key Decision-Maker

Presenters: Kate Gordon, Health Policy Analyst, Grassroots Organizer, Splaine Consulting; Marybeth Williams, Public Policy Associate, Consumer Voice

Powerpoint Presentation

Blank Strategy Chart

Strategy Chart How-To

Three Steps Takeaway

 

QAPI: Tools for Consumers and How to Use Them

Presenters: Carol Scott, Field Operations Manager, Advancing Excellence; Rita Morris, RN, BSN,Consumer and Resident Advocate, Co-Convener, Alabama’s Advancing Excellence LANE; Debra Lyons, Health Insurance Specialist, Survey & Certification Group, CMS

Powerpoint Presentation

Handouts

 

Making Your Wishes Known - Advanced Care Planning 

Presenters: Judy Peres. LCSW-C, Expert Consultant, Clinical Social Worker, and Senior Policy Analyst for the Altarum Institute for Elder Care and Advanced Illness; Charlie Sabatino, JD, Director, American Bar Association Commission on Law and Aging

Powerpoint Presentation (Judith Peres)

Powerpoint Presentation (Charlie Sabatino)

Conversation Project Video

 

Enforcement – It’s Important!

Presenters:  Toby Edelman, Senior Attorney, Center for Medicare Advocacy; Cynthia Rudder, LTC Policy Expert; Robyn Grant, Director of Public Policy & Advocacy, Consumer Voice

Powerpoint Presentation (Toby Edelman)

Powerpoint Presentation (Cynthia Rudder)

6:30pm – 8:30pm

Video Screening – The Thin Edge of DignityRichard Weinman

Monday, November 17

9:00am – 10:30am

Plenary: New Standards in HCBS Settings: What Do They Mean?

Presenters: Eric Carlson, JD, Directing Attorney, National Senior Citizens Law Center; Elizabeth Priaulx, JD, Senior Disability Legal Specialist, National Disability Rights Network

Powerpoint Presentation

 

Delivering Your Message Through Traditional Approaches and Social Media

Presenters: Kate Gordon, Health Policy Analyst, Grassroots Organizer, Splaine Consulting; Sara Cirba Frattone, Advocacy & Development Associate, Consumer Voice

Powerpoint Presentation

Blank Strategy Chart

Strategy Chart How-To

Takeaways Handout

 

Adverse Events in Nursing Homes

Presenters: Jeremy Moore, MPA, Senior Policy Analyst, Office of Inspector General, Department of Health and Human Services; Evan Shulman, Deputy Director, Division of Nursing Homes, Centers for Medicare and Medicaid Services

Powerpoint Presentation (Evan Shulman)

 

Emergency Preparedness - Are YOU Ready?

Presenter: Maria Greene, Consultant, National Ombudsman Resource Center

Powerpoint Presentation

 

A State Scorecard on Long-Term Services and Supports

Presenters: Ilene Henshaw, Director, Health & Family, State Advocacy & Strategy Integration, AARP; Enid Kassner, Vice President, Livable Communities/LTSS, AARP Public Policy Institute

Powerpoint Presentation

AARP Long-Term Care Scorecard 2014

2:15pm – 3:45pm

Workshops

 

 

Growing, Supporting, and Activating Your Network

Presenters: Kate Gordon, Health Policy Analyst, Grassroots Organizer, Splaine Consulting; Sara Cirba Frattone, Advocacy & Development Associate, Consumer Voice

Powerpoint Presentation

Blank Strategy Chart

Strategy Chart How-To

Takeaways Handout

 

LTC Ombudsman and Protection & Advocacy Systems – Partnering to Promote Rights and Good Care 

Presenters:  Elizabeth Priaulx, JD, Senior Disability Legal Specialist, National Disability Rights Network; Kelly Bagby, JD,  Senior Attorney, AARP Foundation Litigation

Powerpoint Presentation (Elizabeth Priaulx)

Powerpoint Presentation (Kelly Bagby)

 

Educating and Empowering Family Caregivers

Presenters:  Ilene Henshaw, Director, Health & Family, State Advocacy & Strategy Integration, AARP; Kathy Bradley, CEO and Board President, Our Mother’s Voice

Powerpoint Presentation (Ilene Henshaw)

Powerpoint Presentation (Kathy Bradley)

 

The Impact of Managed Care on Long-Term Services and Supports

Presenters:  Camille Dobson, Deputy Executive Director, National Association of States United for Aging & Disabilities; Mary Kaschak, Program Manager, National Association of Area Agencies on Aging; Gwen Orlowski, Senior Staff Attorney, National Senior Citizens Law Center

Powerpoint Presentation (Camille Dobson)

Powerpoint Presentation (Mary Kaschak)

Powerpoint Presentation (Gwen Orlowski)

4:00pm – 5:30pm

Workshops

 

 

Assisted Living Challenges and Strategies

Presenters:  Eric Carlson, Directing Attorney, National Senior Citizens Law Center; Heather Porreca, Long-Term Care Ombudsman, Denver Regional Council of Governments; Amity Overall-Laib, Manager, LTCO Program & Policy, National Ombudsman Resource Center  

Powerpoint Presentation (Eric Carlson)

Powerpoint Presentation (Heather Porreca)

Powerpoint Presentation (Amity Overall-Laib)

 

Working Systemically to Improve Care

Presenters: Darlene Cray, LTC Ombudsman, New Hampshire LTCOP; Eileen Bennett, Program Manager, Montgomery County LTC Ombudsman Program, MD; Louise Ryan, Ombudsman Program Specialist, Administration for Community Living

Powerpoint Presentation (Louise Ryan)

 

Ombuds Services in Dual Demonstration Projects

Presenters:  Eliza Bangit, Director, Office of Duals Demonstration Ombudsman Technical Assistance Program, Administration for Community Living; Becky Kurtz, Director, Office of Long-Term Care Ombudsman Programs, Administration for Community Living; Joani Latimer, Virginia State LTC Ombudsman; Joe Rodrigues, California State LTC Ombudsman

Powerpoint Presentation (Becky Kurtz)

Powerpoint Presentation (Eliza Bangit)

Resources on Duals Demonstration Projects

 

Moving the Needle on Elder Abuse

Presenters:  Andy Mao, JD, Senior Counsel for Health Care Fraud and Elder Abuse, Department of Justice; Laura Mosqueda, MD, FAAFP, AGSF, Director, National Center on Elder Abuse; Lori Smetanka, Director, National LTC Ombudsman Resource Center

Powerpoint Presentation

Tuesday, November 18

 

9:00am – 12:00pm

Plenary – Developing Strategies and Partnerships in the Search for Person-Centered Care

Presenters:  Barbara Frank & Cathie Brady – B&F Consulting

Powerpoint Presentation