February 18, 2016
Lori Smetanka Named Executive Director of Consumer Voice
The Governing Board of the National Consumer Voice for Quality Long-Term Care has unanimously selected Lori Smetanka, JD, as Executive Director, effective immediately. Lori has been serving as Interim Executive Director since October 2015.
“Lori’s leadership skills and respect in the advocacy community, along with her history with Consumer Voice, make her the right person to lead the organization into the future,” said Michael Koenig, Consumer Voice Governing Board President. “We believe she has the organizational management skills and long-term care program and policy expertise that will enhance the important work of Consumer Voice. Lori is a dedicated advocate who is committed to addressing the complex long-term care issues faced by consumers.”
Smetanka has been the Director of the National Long-Term Care Ombudsman Resource Center, housed at Consumer Voice, since 2004. Prior to that, she served as Consumer Voice’s Law and Policy Specialist since 1994.
Amity Overall Laib to Lead National Long-Term Care Ombudsman Resource Center
Amity Overall Laib has been chosen as Director of the National LTC Ombudsman Resource Center, housed at the National Consumer Voice for Quality Long-Term Care. “Amity is an excellent choice to lead the Ombudsman Resource Center,” said Consumer Voice Executive Director Lori Smetanka, adding, “Her knowledge of the ombudsman program, her program management and training skills, and her commitment to improving the lives of those receiving long-term services and supports are just right for this important position.”
Overall Laib has been the Manager for Program and Policy with the Ombudsman Resource Center since 2010. Her previous experience included that of Staff Ombudsman and Managing Local Ombudsman for the Houston-Galveston Area Council/Area Agency on Aging, Houston, TX. She is also a past Board member of the National Association of Local Long-Term Care Ombudsmen.