News Article

Consumer Voice Featured in Philanthropy Journal News

September 09, 2016

Consumer Voice Executive Director Lori Smetanka wrote about Consumer Voice's many policy initiatives and programs in a feature in the Philanthropy Journal News.  Consumer Voice was highlighted as being the leading national organization representing consumers on issues related to long-term care and services.  The article features Consumer Voice's key value - including the voice of the consumer - as one of the reasons for our success.  Consumer Voice includes residents and consumers of long-term services and supports in our organization leadership as well as creating opportunities to bring consumers to the policy table.  Also highlighted was Consumer Voice's annual Residents' Rights Month, held every October, and the importance of this year's theme "My Vote Matters."  The Resident's Voice activity gives consumers an opportunity to share their thoughts on the year's theme and to engage in the political conversation.

From the article: "Consumer Voice works closely with a dedicated network of consumer advocates and long-term care ombudsmen across the country on these important issues. The strength of their advocacy is rooted not only in their collaborative efforts, but also in keeping the resident/consumer experience at the forefront of their efforts. Residents’ voices are their compass, and as new policies and practices are introduced and considered in the delivery and financing of long-term care and services, Consumer Voice continues to ask, 'What does this mean for the person receiving those services?'"

Read the full article here.