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Specialized Information for:
Long-Term Care ConsumersFamily MembersAdvocatesCOVID-19
Menu
Shop
Specialized Information for:
Long-Term Care ConsumersFamily MembersAdvocatesCOVID-19
See below for PowerPoint slides and handouts used during the 2019 Consumer Voice Conference. This page will continue to be updated as materials become available.
Access the full conference program.
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Sunday, November 3 |
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7:30am – 12:00pm |
NSLTCO Orientation |
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3:00pm - 5:00pm |
NALLTCO Training and Meeting |
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Monday, November 4 |
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8:30am – 10:30am |
Opening Remarks & Welcome Opening Plenary - The Good, The Bad, and the (very) Ugly: The Latest Policy News from DC |
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11:00am – 12:15pm |
Successful Advocacy Practices for Managed Care: A Case Study of the Wisconsin Ombudsman Program |
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Identifying and Reducing Abuse Through Collaboration and Person-Centered Approaches |
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Partnering with Legal Advocates: Reform Through Litigation |
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Finding the Consumer’s Voice: Nursing Home Complaint |
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12:30pm – 1:30pm |
Box Lunch Elder Justice Coordinating Council Listening Session - Agenda |
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2:00pm – 3:15pm |
360 Degree Reform in Minnesota’s Assisted Living Facilities – Lessons for Other States |
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You are the Key, Stand Up for Yourself and Each Other |
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Let’s Talk NORS |
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3:45pm – 5:00pm |
The Quest Upstream: One Community’s Journey to Support Inclusive Dementia Care |
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Preventing and Responding to Bullying in Long-Term Care |
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Back to the Basics: The 3 R’s of Advocacy – Collaboration Between HNJH MLTSS Member Advocates and the New Jersey Long-Term Care Ombudsman Program |
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Social Media Advocacy – Building a Bigger Base |
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6:00pm – 9:00pm |
Awards Ceremony and Reception |
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Tuesday, November 5 |
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8:30am – 10:00am |
Plenary – Nursing Home Quality: The CMS 5-Point Plane |
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10:15am – 11:30am |
Addressing Abuse, Neglect, & Suspicion of Crime Against Nursing Home Resident |
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Pre-Dispute Arbitration Agreements: Just Say No |
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Virtual Visitation in Long-Term Care Facilities |
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Engage with Older Adults™ – Behavioral Health Skills Training: A New Approach to Workforce Training |
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12:00pm – 2:00pm |
Resident Empowerment Luncheon |
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2:30pm – 3:45pm |
Forgotten Victims No More |
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Protecting Residents from Financial Exploitation: Tips and Resources |
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Stand for Quality…Ombudsman Are Not Always the Experts |
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Engaging and Empowering Consumers Transitioning to MLTSS |
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4:00pm – 5:30pm |
Plenary – Nursing Home Evictions: The Federal Response and Systems Advocacy |
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Wednesday, November 6 |
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9:00am – 12:00pm |
Intensive #1: Behavioral Health Intensive: Taking the Mystery Out of Mental Illness |
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Intensive #2: Using Data to Strengthen Your Nursing Home Advocacy |
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Intensive #3: Good Care is Restraint Free! Changing the Culture of Care |
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