Specialized Information for:

Long-Term Care ConsumersFamily MembersAdvocatesCOVID-19

2020 Consumer Voice Conference


Join us virtually for the 2020 Conference!

  • Listen to key experts at the federal level discuss the latest policy updates;
  • Hear the voice of long-term care consumers;
  • Connect with advocates nationwide and learn about best practices;
  • Gain skills relevant to your work; and
  • Return to your work, your advocacy, and your community revitalized and equipped with new tools to put your systems and individual advocacy into action!

Our virtual conference will include the same great content you expect from a Consumer Voice Conference with new, unique opportunities to connect online.

Registration for the conference includes three full days of LIVE programming and 30 days of access to all of the recordings after the event.


Information for Registered Attendees

Information for Registered Attendees

Session recordings and materials are available to registered attendees for 30 days after the event; the last day to view recordings is January 14, 2021.

Access the Recordings:

  1. Go to: https://www.accelevents.com/e/2020ConsumerVoiceAnnualConference using Google Chrome.

  2. Log in using the same email address and password that you used to attend the conference.  (If you have never logged in before and do not have a password, click "Login" at the top of the page and "Sign up" to create a password.)

  3. Click the blue "Enter Event" button.

  4. In the Lobby, click "Agenda." Select "All Days" or choose the specific day for which you would like to see sessions.

  5. Click the toggle to "Show past sessions." (See screenshot.)

  6. Click the blue "View Recording" button next to the session you would like to view.

  7. To find the Powerpoint slides and materials from the session, scroll down to see "Documents & Links."

  8. You will also be able to review the chat and Q&A from the session, but won't be able to add new content.

Discussion Lounges and Networking sessions are closed.

See the agenda, session descriptions, and speakers here.

View a PDF of the agenda here.


Questions? Email us at info@theconsumervoice.org.


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Frequently Asked Questions

Conference Sponsors





Session Topics & Preliminary Agenda

Times stated are in Eastern Time.  View the agenda, including session descriptions and speakers (PDF Version). Plus, learn more about our expert speakers here.



Email info@theconsumervoice.org with any questions.