Specialized Information for:
Long-Term Care ConsumersFamily MembersAdvocatesCOVID-19
Download the 2013 Program Book
2013 Consumer Voice Leadership Awards
Plenary:
Managed Long-Term Services and Supports: What Does it Really Mean for Consumers?
Alice Dembner, Community Catalyst, Powerpoint Presentation
Wendy Fox-Grage, AARP Public Policy Institute, Powerpoint Presentation
Gwen Orlowski, National Senior Citizens Law Center, Powerpoint Presentation
Morning Sessions:
State Dual integration Projects—What’s Going On?
Fay Gordon, National Senior Citizens Law Center, Powerpoint Presentation
Beverly Laubert and Karla Warren, Ohio State Long-Term Care Ombudsman Program, Powerpoint Presentation
Brian Capshaw, Connecticut Statewide Coalition of Presidents of Resident Councils, Powerpoint Presentation
The Who, What, When, Where and How of Ombudsman Services for Home Care Consumers
Becky Kurtz, Administration for Community Living, Powerpoint Presentation
Lynne Person, D.C. Long-Term Care Ombudsman Program, Powerpoint Presentation
Melanie McNeil, Georgia State Long-Term Care Ombudsman Program, Powerpoint Presentation
Resources/Links:
Engaging Family Members in Advocacy
Linda Kincaid, Family Member and Advocate
Mary Ann Parker, D.C. Long-Term Care Ombudsman Program, Powerpoint Presentation
Joy Stern, Family Member and Advocate
Resources/Links:
Improving the Quality of Care by Strengthening the Direct Care Workforce
Jessica Brill Ortiz, Direct Care Alliance; Sara Cirba, Consumer Voice; Gail MacInnes, PHI Powerpoint Presentation
Luncheon Plenary:
Misuse of Antipsychotic Medications - Getting Good Care Without Drugs
Tony Chicotel, California Advocates for Nursing Home Reform, Powerpoint Presentation
Morris Kaplan, Gwynedd Square Nursing Center, Powerpoint Presentation
Afternoon Sessions:
POLST and other Advanced Care Planning Tools
Mickey MacIntyre, Compassion & Choices, Powerpoint Presentation
Joe Rodrigues, California State Long-Term Care Ombudsman Program, Powerpoint Presentation
Advocacy for Victims of Abuse: How to Engage Law Enforcement and Support Residents
Kathy Lanier, North Carolina Division of Aging and Adult Services, Powerpoint Presentation
Kathleen Quinn, National Adult Protective Services Association, Powerpoint Presentation
Resources/Links:
Combating Financial Exploitation
Esther Houser, Oklahoma State Long-Term Care Ombudsman Program, Powerpoint Presentation
Lisa Schifferle, Federal Trade Commission's Division of Privacy and Identity Protection, Powerpoint Presentation
Hector Ortiz, Consumer Financial Protection Bureau, Powerpoint Presentation
Community Partnerships: How a Group of Nursing Home Residents and Young Physicians Work Together to Address Quality of Life Issues
Lori Walsh, Center for Advocacy for the Rights and Interests of the Elderly (CARIE); Dr. Pooja Mehta, University of Pennsylvania; Yvette Green, Pennsylvania Empowered Expert Residents (PEER) Program Powerpoint Presentation
Plenary:
Coordinating Efforts Against Elder Abuse: Making A Systems Difference
Andy Mao, Department of Justice, Powerpoint Presentation
Mary Twomey, National Center on Elder Abuse, Powerpoint Presentation
Bob Blancato, Matz & Blancato, Elder Justice Coalition, Powerpoint Presentation
Plenary:
Where is the Quality in Assisted Living and Community Based Care?
Eric Carlson, National Senior Citizens Law Center, Powerpoint Presentation
Catherine Hawes & Darcy McMaughan, Texas A&M University, Powerpoint Presentation
Morning Sessions:
Consumer Protections in Assisted Living
Gwen Orlowski, National Senior Citizens Law Center, Powerpoint Presentation
Supporting Consumers Who Transition Out of Facilities
Victor Orija, Delaware State Long-Term Care Ombudsman Program, Powerpoint Presentation
Robyn Grant, Consumer Voice, Powerpoint Presentation
Ombudsman Advocacy in Assisted Living/Board and Care: Past, Present and Future
Louise Ryan, Administration for Community Living, Powerpoint Presentation
Patricia Hunter, Washington State Long-Term Care Ombudsman Program, Powerpoint Presentation
Heather Porreca, Denver Regional Council of Governments, Powerpoint Presentation
Patty Ducayet, Texas Long-Term Care Ombudsman Program, Powerpoint Presentation
Session Handout: Questions for Attendees
Resources/Links:
The Role of the Physician in Improving Nursing Home Quality
Dr. Jonathan Evans, American Medical Directors Association, Powerpoint Presentation 1 & Powerpoint Presentation 2
Early Afternoon Sessions:
Making Guardianship Work for Vulnerable Elders
Erica Wood, American Bar Association; Sally Hurme, AARP Powerpoint Presentation
Resources/Links
Working with Today’s Volunteers: How to Fully Utilize Their Skills While Minimizing Risk
Maria Gonzales Jackson, The Aging Network's Volunteer Collaborative, n4a, Powerpoint Presentation
Rebecca Kinney, Admistration for Community Living, Powerpoint Presentation
Resources/Links:
Deficiencies for the Misuse of Antipsychotic Medications in Nursing Homes
Toby Edelman, Center for Medicare Advocacy; Dean Lerner, Dean Lerner Consulting
Resources:
Late Afternoon Sessions:
QAPI’s Coming—Are you Ready?
Debbie Lyons, CMS, Powerpoint Presentation
Nancy Shaffer, Connecticut State Long-Term Care Ombudsman Program, Powerpoint Presentation
Kim Marheine, Wisconsin Board on Aging and Long-Term Care, Powerpoint Presentation
Involuntary Transfer and Discharge: Prevention and Advocacy
Eric Carlson, National Senior Citizens Law Center, Powerpoint Presentation
Mary Ann Parker, D.C. Long-Term Care Ombudsman Program, Powerpoint Presentation
Making the Most of Your Ombudsman Training Program
Alia Murphy, Consumer Voice, National Ombudsman Resource Center, Powerpoint Presentation
Plenary:
Enhancing Well-Being in Older Adults Living with Dementia
Dr. G. Allen Power, St. John's Home, University of Rochester, Powerpoint Presentation Part I and Powerpoint Presentation Part II