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Long-Term Care ConsumersFamily MembersAdvocatesCOVID-19Webinars State Policies CMS Guidance Stories
Consumer Voice has presented several webinars related to the COVID-19 pandemic. View the webinars and get materials below.
A Webinar on the Revised Nursing Home Guidance (3/12/2021) - This webinar provided an overview of the revised CMS visitation guidance, presented by Evan Shulman, CMS Director, Division of Nursing Homes. We also shared Consumer Voice’s initial thoughts about the guidance and next advocacy steps.
Pursuing Quality Long-Term Care Podcast (July 2020-March 2021) - Consumer Voice's podcast series includes several episodes with relevant discussion about COVID-19 including tips on staying connected while visitation is limited, family advocacy, the impact of social isolation on nursing home residents, and what to look for when you visit your loved one.
Strengthening Families as They Reunite During Uncertain Times (10/13/2020) - On this webinar hosted by Consumer Voice and the Maine Long-Term Care Ombudsman Program and featuring speaker Dr. Susan Wehry, we discussed the principles and interventions of moving forward while supporting ourselves and our families. We talked specifically about visitation in long-term care; as facilities transition to in-person visitation, reconnection with loved ones may present challenges.
Understanding Trauma and Ensuring Person-Centered Care During the COVID-19 Pandemic Training Series (September 2020) - The National Ombudsman Resource Center (NORC) released four training topics for three audiences: facility administrators, direct care staff, and family members of individuals living in long-term care facilities. Dr. Sheri Gibson provided training on the following topics: person-centered care, trauma-informed care, compassion fatigue, and anxiety and grief in a time of COVID-19.
Nursing Home Staffing: Research Highlights Relationship Between COVID-19 and Staffing (7/17/20) - Researchers Dr. Charlene Harrington and Dr. Yue Li look carefully at the relationship between staffing and COVID-19 spread.
Family Advocacy for Residents During COVID-19 (6/18/2020) - Families are facing many new issues as they support and care for their loved ones in long-term care facilities during the COVID-19 pandemic. Watch the webinar to gain information and tips on how to advocate individually and through family councils for quality care.
COVID-19: Advocating for Nursing Home Residents Webinar Series (April-October 2020) - Joint webinars with Consumer Voice, Center for Medicare Advocacy, Long Term Care Community Coalition, and Justice in Aging.
Webinar Materials