Specialized Information for:
Long-Term Care ConsumersFamily MembersAdvocatesCOVID-19In 2010 and 2011, Consumer Voice hosted a series of free national conference calls for residents of nursing homes. The calls provided hundreds of residents across the country with education and resources to become empowered advocates for quality care and quality of life, both for themselves and for their peers who lack the capacity to self-advocate. Click on the links below to learn more about each call and to access pertinent informational handouts.
November 9, 2011 - Advocacy Basics for Residents of Nursing Homes
December 6, 2011 - Resident Directed Care
Breaking Down Communication Barriers: Cultural Sensitivity and Verbal Listening Strategies
Staffing for Quality Care: Important Elements and Resident Involvement
Education and Empowerment for Fall Prevention
Support for resident participation in the conference call series was provided in partnership with Kendal affiliates, including Kendal Outreach and Kendal Corporation.