Nursing Home Resident Conference Call Series

In 2010 and 2011, Consumer Voice hosted a series of  free national conference calls for residents of nursing homes.  The calls provided hundreds of residents across the country with education and resources to become empowered advocates for quality care and quality of life, both for themselves and for their peers who lack the capacity to self-advocate.  Click on the links below to learn more about each call and to access pertinent informational handouts.

• 2011
• 2010

2011 Resident Conference Call Resources

November 9, 2011 - Advocacy Basics for Residents of Nursing Homes

• Agenda
• Speaker Bios
• Call Handouts
• Recording (to download recording, right-click the link and select "Save Link as", and save onto your computer)

December 6, 2011 - Resident Directed Care

• Agenda
• Speaker Bios
• Call Handouts
• Recording

2010 Resident Conference Call Resources

Breaking Down Communication Barriers: Cultural Sensitivity and Verbal Listening Strategies

• Agenda
• Speaker Bios
• Call Handouts

Staffing for Quality Care: Important Elements and Resident Involvement

• Agenda
• Speaker Bios
• Call Handouts

Education and Empowerment for Fall Prevention

• Agenda
• Speaker Bios
• Call Handouts

Support for resident participation in the conference call series was provided in partnership with Kendal affiliates, including Kendal Outreach and Kendal Corporation. 

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