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New Podcast Episode on Resuming In-Person Ombudsman Visits During COVID-19

June 18, 2021

A new episode of the Pursuing Quality Long-Term Care podcast is now available. In this episode we are sharing with you a presentation held by the National Long-Term Care Ombudsman Resource Center (NORC) on how to identify and respond to signs of trauma and potential abuse or neglect and support residents as Ombudsman programs resume in-person visits during the COVID-19 pandemic.

Dr. Laura Mosqueda, a national and international expert on elder abuse and neglect, provided tips for Ombudsman programs conducting in-person visits, such as signs of trauma in response to isolation and loss during the pandemic and potential signs of abuse and neglect. She also shared recommendations for supporting residents and available resources. As an accomplished physician and researcher, Dr. Mosqueda has testified in front of Congress and has been invited to the White House several times to discuss elder justice initiatives. She has taken the lead on landmark studies to identify forensic markers of abuse and neglect and serves as a volunteer representative for the California Long-Term Care Ombudsman program.

You will also hear from two Ombudsman program representatives, Karen Jones, and Jane Brink, as they share their experience resuming in-person visits and highlight what they observed upon reentry, how they supported residents, tips for visits, lessons learned, and successful practices.

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Listen to Previous Episodes 

View a full list of past episodes and listen to them on Apple PodcastsSoundCloudFacebook, or our website.

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