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JOIN
ABOUT
Meet the Team
Consumer Voice Leadership
50th Anniversary
Contact Us
Internships
Open Internships
OUR WORK
Priority Issues
Residents’ Rights Month
National Ombudsman Resource Center (NORC)
About Ombudsman Program
Updates & News
LEARNING & RESOURCES
Podcast
Letters & Statements
Reports
Annual Conference
Webinars
Laws & Regulations
GET INVOLVED
Advocacy Toolkit
Become a Member
Join
President’s Circle of Leaders
Donate
Other Ways to Give
Tributes
Calendar
CONSUMER CENTER
Getting Quality Care
Residents’ Rights
Finding Long-Term Care
Filing a Complaint & Getting Help
Issues You May Face
Family Council Center
Resident Council Center
FIND AN OMBUDSMAN
DONATE
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Key Components of Family Councils
Key Components of Family Councils
Listing Category
Consumer Center
,
Learning & Resources
Type of Resource
Fact Sheet
Topic
Family Councils
Taking Care of You: Tips for the Family Caregiver
Taking Care of You: Tips for the Family Caregiver
Listing Category
Consumer Center
,
Learning & Resources
Type of Resource
Fact Sheet
Topic
Mental Health & Mental Illness
Long-Term Care Ombudsman Program: What You Must Know
Long-Term Care Ombudsman Program: What You Must Know
Listing Category
Consumer Center
,
Learning & Resources
Type of Resource
Fact Sheet
Topic
Filing a Complaint & Getting Help, Long-Term Care Ombudsman Program
Illnois Residents Rights (Russian)
Illnois Residents Rights (Russian)
Listing Category
Consumer Center
,
Learning & Resources
Type of Resource
Fact Sheet
Topic
Residents’ Rights
Illnois Residents Rights (Korean)
Illnois Residents Rights (Korean)
Listing Category
Consumer Center
,
Learning & Resources
Type of Resource
Fact Sheet
Topic
Residents’ Rights
Rights of Nursing Home Residents (Hindi)
Rights of Nursing Home Residents (Hindi)
Listing Category
Consumer Center
,
Learning & Resources
Type of Resource
Fact Sheet
Topic
Residents’ Rights
Residents’ Rights: Your Life, Your Care, Your Choices
Residents’ Rights: Your Life, Your Care, Your Choices
Listing Category
Consumer Center
,
Learning & Resources
Type of Resource
Resource
Topic
Residents’ Rights
My nursing home says I have to leave… Now what?
My nursing home says I have to leave… Now what?
Listing Category
Consumer Center
,
Learning & Resources
Type of Resource
Resource
Topic
Transfer and Discharge
How to Select an Assisted Living Facility
How to Select an Assisted Living Facility
Listing Category
Consumer Center
,
Learning & Resources
Type of Resource
Fact Sheet
Topic
Assisted Living, Finding Long-Term Care
Resident Council Toolkit For residents of nursing homes and assisted living facilities
Resident Council Toolkit For residents of nursing homes and assisted living facilities
Listing Category
Consumer Center
,
Learning & Resources
Type of Resource
Resource
Topic
Resident Councils
Resources for Starting a Resident Council
Resources for Starting a Resident Council
Listing Category
Consumer Center
,
Learning & Resources
Type of Resource
Fact Sheet
Topic
Resident Councils
Your Discharge Planning Checklist: For patients and their caregivers preparing to leave a hospital, nursing home, or other care setting
Your Discharge Planning Checklist: For patients and their caregivers preparing to leave a hospital, nursing home, or other care setting
Listing Category
Consumer Center
,
Learning & Resources
Type of Resource
Resource
Topic
Transfer and Discharge
Residents’ Rights and the LGBTQ+ Community: Know YOUR Rights as a Nursing Home Resident
Residents’ Rights and the LGBTQ+ Community: Know YOUR Rights as a Nursing Home Resident
Listing Category
Consumer Center
,
Learning & Resources
Type of Resource
Fact Sheet
Topic
Promoting Equity in Care
CMS Checklist for Persons with Medical Needs Living at Home
CMS Checklist for Persons with Medical Needs Living at Home
Listing Category
Consumer Center
,
Learning & Resources
Type of Resource
Resource
Topic
Emergency Preparedness
CMS Checklist for Persons in LTC Facilities and Ombudsmen
CMS Checklist for Persons in LTC Facilities and Ombudsmen
Listing Category
Consumer Center
,
Learning & Resources
Type of Resource
Resource
Topic
Emergency Preparedness
Unauthorized Photographs and Recordings of Nursing Home Residents
Unauthorized Photographs and Recordings of Nursing Home Residents
Listing Category
Consumer Center
,
Learning & Resources
Type of Resource
Issue Brief
Topic
Abuse, Neglect, & Exploitation
How To Prevent, Detect and Report Financial Exploitation in NURSING HOMES (Spanish)
How To Prevent, Detect and Report Financial Exploitation in NURSING HOMES (Spanish)
Listing Category
Consumer Center
,
Learning & Resources
Type of Resource
Fact Sheet
Topic
Abuse, Neglect, & Exploitation
How to Prevent, Detect, and Report Financial Exploitation in Assisted Living Facilities (Chinese)
How to Prevent, Detect, and Report Financial Exploitation in Assisted Living Facilities (Chinese)
Listing Category
Consumer Center
,
Learning & Resources
Type of Resource
Fact Sheet
Topic
Abuse, Neglect, & Exploitation
How to prevent, identify and report financial exploitation in assisted living facilities (Spanish)
How to prevent, identify and report financial exploitation in assisted living facilities (Spanish)
Listing Category
Consumer Center
,
Learning & Resources
Type of Resource
Fact Sheet
Topic
Abuse, Neglect, & Exploitation
How To Prevent, Detect and Report Financial Exploitation in ASSISTED LIVING FACILITIES
How To Prevent, Detect and Report Financial Exploitation in ASSISTED LIVING FACILITIES
Listing Category
Consumer Center
,
Learning & Resources
Type of Resource
Fact Sheet
Topic
Abuse, Neglect, & Exploitation
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