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JOIN
ABOUT
Meet the Team
Consumer Voice Leadership
50th Anniversary
Contact Us
Internships
Open Internships
OUR WORK
Priority Issues
Residents’ Rights Month
National Ombudsman Resource Center (NORC)
About Ombudsman Program
Updates & News
LEARNING & RESOURCES
Podcast
Letters & Statements
Reports
Annual Conference
Webinars
Laws & Regulations
GET INVOLVED
Advocacy Toolkit
Become a Member
Join
President’s Circle of Leaders
Donate
Other Ways to Give
Tributes
Calendar
CONSUMER CENTER
Getting Quality Care
Residents’ Rights
Finding Long-Term Care
Filing a Complaint & Getting Help
Issues You May Face
Family Council Center
Resident Council Center
FIND AN OMBUDSMAN
DONATE
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CMS Checklist for Persons in LTC Facilities and Ombudsmen
CMS Checklist for Persons in LTC Facilities and Ombudsmen
Listing Category
Consumer Center
,
Learning & Resources
Type of Resource
Resource
Topic
Emergency Preparedness
Unauthorized Photographs and Recordings of Nursing Home Residents
Unauthorized Photographs and Recordings of Nursing Home Residents
Listing Category
Consumer Center
,
Learning & Resources
Type of Resource
Issue Brief
Topic
Abuse, Neglect, & Exploitation
How To Prevent, Detect and Report Financial Exploitation in NURSING HOMES (Spanish)
How To Prevent, Detect and Report Financial Exploitation in NURSING HOMES (Spanish)
Listing Category
Consumer Center
,
Learning & Resources
Type of Resource
Fact Sheet
Topic
Abuse, Neglect, & Exploitation
How to Prevent, Detect, and Report Financial Exploitation in Assisted Living Facilities (Chinese)
How to Prevent, Detect, and Report Financial Exploitation in Assisted Living Facilities (Chinese)
Listing Category
Consumer Center
,
Learning & Resources
Type of Resource
Fact Sheet
Topic
Abuse, Neglect, & Exploitation
How to prevent, identify and report financial exploitation in assisted living facilities (Spanish)
How to prevent, identify and report financial exploitation in assisted living facilities (Spanish)
Listing Category
Consumer Center
,
Learning & Resources
Type of Resource
Fact Sheet
Topic
Abuse, Neglect, & Exploitation
How To Prevent, Detect and Report Financial Exploitation in ASSISTED LIVING FACILITIES
How To Prevent, Detect and Report Financial Exploitation in ASSISTED LIVING FACILITIES
Listing Category
Consumer Center
,
Learning & Resources
Type of Resource
Fact Sheet
Topic
Abuse, Neglect, & Exploitation
How to Prevent, Detect and Report Financial Exploitation in Nursing Homes (Chinese)
How to Prevent, Detect and Report Financial Exploitation in Nursing Homes (Chinese)
Listing Category
Consumer Center
,
Learning & Resources
Type of Resource
Fact Sheet
Topic
Abuse, Neglect, & Exploitation
How to prevent, identify and report financial exploitation in nursing homes
How to prevent, identify and report financial exploitation in nursing homes
Listing Category
Consumer Center
,
Learning & Resources
Type of Resource
Fact Sheet
Topic
Abuse, Neglect, & Exploitation
Nursing Home Abuse: How to Spot it and How to Get Help
Nursing Home Abuse: How to Spot it and How to Get Help
Listing Category
Consumer Center
,
Learning & Resources
Type of Resource
Fact Sheet
Topic
Abuse, Neglect, & Exploitation, Filing a Complaint & Getting Help
NCEA/Consumer Voice: STOP Poor Care Fact Sheet
NCEA/Consumer Voice: STOP Poor Care Fact Sheet
Listing Category
Consumer Center
,
Learning & Resources
Type of Resource
Resource
Topic
Abuse, Neglect, & Exploitation, Filing a Complaint & Getting Help
Tips for Facility Visits During an Infectious Disease Outbreak
Tips for Facility Visits During an Infectious Disease Outbreak
Listing Category
Consumer Center
,
Learning & Resources
Type of Resource
Fact Sheet
Topic
Infection Prevention (Flu, Cold, & COVID-19)
Family Councils and Advocacy During COVID-19
Family Councils and Advocacy During COVID-19
Listing Category
Consumer Center
,
Learning & Resources
Type of Resource
Fact Sheet
Topic
Family Councils, Infection Prevention (Flu, Cold, & COVID-19)
Family Advocacy for Nursing Home Residents During COVID-19
Family Advocacy for Nursing Home Residents During COVID-19
Listing Category
Consumer Center
,
Learning & Resources
Type of Resource
Fact Sheet
Topic
Filing a Complaint & Getting Help, Infection Prevention (Flu, Cold, & COVID-19)
Avoiding Inappropriate Use Of Antipsychotic Drugs: Knowing Your Rights
Avoiding Inappropriate Use Of Antipsychotic Drugs: Knowing Your Rights
Listing Category
Consumer Center
,
Learning & Resources
Type of Resource
Resource
Topic
Dementia Care without Drugs (Antipsychotics)
Excerpts from The Resident Advocate
Excerpts from The Resident Advocate
Listing Category
Consumer Center
,
Learning & Resources
Type of Resource
Resource
Topic
Dementia Care without Drugs (Antipsychotics)
Residents’ Rights and Facility Responsibilities
Residents’ Rights and Facility Responsibilities
Listing Category
Consumer Center
,
Learning & Resources
Type of Resource
Resource
Topic
Dementia Care without Drugs (Antipsychotics), Residents’ Rights
Unnecessary Drugs and Antipsychotic Medications
Unnecessary Drugs and Antipsychotic Medications
Listing Category
Consumer Center
,
Learning & Resources
Type of Resource
Issue Brief
Topic
Dementia Care without Drugs (Antipsychotics)
Chemical Restraints Campaign drug chart
Chemical Restraints Campaign drug chart
Listing Category
Consumer Center
,
Learning & Resources
Type of Resource
Resource
Topic
Dementia Care without Drugs (Antipsychotics)
Say No to Arbitration Fact-Sheet
Say No to Arbitration Fact-Sheet
Listing Category
Consumer Center
,
Learning & Resources
Type of Resource
Fact Sheet
Topic
Arbitration
What is Quality Home Care
What is Quality Home Care
Listing Category
Consumer Center
,
Learning & Resources
Type of Resource
Fact Sheet
Topic
Home and Community Based Services
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