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JOIN
ABOUT
Meet the Team
Consumer Voice Leadership
50th Anniversary
Contact Us
Internships
Open Internships
OUR WORK
Priority Issues
Residents’ Rights Month
National Ombudsman Resource Center (NORC)
About Ombudsman Program
Updates & News
LEARNING & RESOURCES
Podcast
Letters & Statements
Reports
Annual Conference
Webinars
Laws & Regulations
GET INVOLVED
Advocacy Toolkit
Become a Member
Join
President’s Circle of Leaders
Donate
Other Ways to Give
Tributes
Calendar
CONSUMER CENTER
Getting Quality Care
Residents’ Rights
Finding Long-Term Care
Filing a Complaint & Getting Help
Issues You May Face
Family Council Center
Resident Council Center
FIND AN OMBUDSMAN
DONATE
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Resources
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Related Party Transactions and CMS’s Role in Regulation
Related Party Transactions and CMS’s Role in Regulation
Listing Category
Learning & Resources
Type of Resource
Issue Brief
Topic
Transparency and Accountability
Voting and Congregate Settings: Letter to CMS
Voting and Congregate Settings: Letter to CMS
Listing Category
Learning & Resources
Type of Resource
Letter for State Ombudsmen
Topic
Infection Prevention (Flu, Cold, & COVID-19), Voting
LTCOP Reference Guide: Trauma-Informed Care – Nursing Home Requirements and Ombudsman Program Advocac
LTCOP Reference Guide: Trauma-Informed Care – Nursing Home Requirements and Ombudsman Program Advocac
Listing Category
Learning & Resources
Type of Resource
Fact Sheet
Topic
Trauma-Informed Care
LTCOP Reference Guide: Working with Individuals with Mental Health Conditions
LTCOP Reference Guide: Working with Individuals with Mental Health Conditions
Listing Category
Learning & Resources
Type of Resource
Fact Sheet
Topic
Mental Health & Mental Illness
NORC Abuse, Neglect, Exploitation, and Misappropriation of Property in Nursing Homes PPT
NORC Abuse, Neglect, Exploitation, and Misappropriation of Property in Nursing Homes PPT
Listing Category
Learning & Resources
Type of Resource
Resource
Topic
Abuse, Neglect, & Exploitation
Nursing Home Discharges Prezi Script
Nursing Home Discharges Prezi Script
Listing Category
Learning & Resources
Type of Resource
Resource
Topic
Transfer and Discharge
NURSING HOME DISCHARGES Training_PPT
NURSING HOME DISCHARGES Training_PPT
Listing Category
Learning & Resources
Type of Resource
Resource
Topic
Transfer and Discharge
Your Discharge Planning Checklist: For patients and their caregivers preparing to leave a hospital, nursing home, or other care setting
Your Discharge Planning Checklist: For patients and their caregivers preparing to leave a hospital, nursing home, or other care setting
Listing Category
Consumer Center
,
Learning & Resources
Type of Resource
Resource
Topic
Transfer and Discharge
Residents’ Rights and the LGBTQ+ Community: Know YOUR Rights as a Nursing Home Resident
Residents’ Rights and the LGBTQ+ Community: Know YOUR Rights as a Nursing Home Resident
Listing Category
Consumer Center
,
Learning & Resources
Type of Resource
Fact Sheet
Topic
Promoting Equity in Care
Oppose Weakening and Delay of Federal Nursing Home Rules!
Oppose Weakening and Delay of Federal Nursing Home Rules!
Listing Category
Learning & Resources
Type of Resource
Issue Brief
Topic
Getting Quality Care
Why the Recently-Revised Nursing Home Regulations are Vital for Nursing Home Residents
Why the Recently-Revised Nursing Home Regulations are Vital for Nursing Home Residents
Listing Category
Learning & Resources
Type of Resource
Fact Sheet
Topic
Getting Quality Care
NAELA Nursing Home Regulations
NAELA Nursing Home Regulations
Listing Category
Learning & Resources
Type of Resource
Resource
Topic
Getting Quality Care
Survey and Certification Emergency Preparedness Initiative: S&C Emergency Preparedness Checklist Revision
Survey and Certification Emergency Preparedness Initiative: S&C Emergency Preparedness Checklist Revision
Listing Category
Learning & Resources
Type of Resource
Resource
Topic
Emergency Preparedness
CMS Checklist for Persons with Medical Needs Living at Home
CMS Checklist for Persons with Medical Needs Living at Home
Listing Category
Consumer Center
,
Learning & Resources
Type of Resource
Resource
Topic
Emergency Preparedness
CMS Checklist for Persons in LTC Facilities and Ombudsmen
CMS Checklist for Persons in LTC Facilities and Ombudsmen
Listing Category
Consumer Center
,
Learning & Resources
Type of Resource
Resource
Topic
Emergency Preparedness
CMS Emergency Preparedness Rule: Resources at Your Fingertips
CMS Emergency Preparedness Rule: Resources at Your Fingertips
Listing Category
Learning & Resources
Type of Resource
Resource
Topic
Emergency Preparedness
Unauthorized Photographs and Recordings of Nursing Home Residents
Unauthorized Photographs and Recordings of Nursing Home Residents
Listing Category
Consumer Center
,
Learning & Resources
Type of Resource
Issue Brief
Topic
Abuse, Neglect, & Exploitation
How To Prevent, Detect and Report Financial Exploitation in NURSING HOMES (Spanish)
How To Prevent, Detect and Report Financial Exploitation in NURSING HOMES (Spanish)
Listing Category
Consumer Center
,
Learning & Resources
Type of Resource
Fact Sheet
Topic
Abuse, Neglect, & Exploitation
How to Prevent, Detect, and Report Financial Exploitation in Assisted Living Facilities (Chinese)
How to Prevent, Detect, and Report Financial Exploitation in Assisted Living Facilities (Chinese)
Listing Category
Consumer Center
,
Learning & Resources
Type of Resource
Fact Sheet
Topic
Abuse, Neglect, & Exploitation
How to prevent, identify and report financial exploitation in assisted living facilities (Spanish)
How to prevent, identify and report financial exploitation in assisted living facilities (Spanish)
Listing Category
Consumer Center
,
Learning & Resources
Type of Resource
Fact Sheet
Topic
Abuse, Neglect, & Exploitation
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