Webinar – Working with Families: Communication Skills for Building Trust
Join us on Thursday, May 14, 2026 from 2:00pm – 3:00pm to hear information on working with families and communication skills for building trust.
Speakers:
- Amity Overall-Laib, Director, National Ombudsman Resource Center
- Jocelyn Bogdan, National Consumer Voice for Quality Long-Term Care
Audience: This webinar is intended for all State Ombudsmen and program representatives.
Closed captioning will be available during the webinar. To enable closed captioning or download the live transcript after the webinar, select “Live Transcript” at the bottom of your screen during the webinar.
Register for the Webinar» coming soon

