560 Seminole Rd Norton Shores, MI 49444

Area Served : Muskegon, Oceana, Ottawa counties

Cindy Evertsen, LTC Ombudsman

2501 14th Avenue, South, PO Box 606 Escanaba, MI 49829

Area Served : Alger, Baraga, Chippewa, Delta, Dickinson, Gogebic, Houghton, Iron, Keweenaw, Luce, Mackinaw, Marquette, Menominee, Ontonagon, Schoolcraft counties

Connie Grahovac, Region 11 Ombudsman

1609 Park Dr Traverse City, MI 49696

Area Served : Antrim, Benzie, Charlevoix, Emmet, Grand Traverse, Kalkaska, Leelanau, Manistee, Missaukee, Wexford counties

Andy Farmer, LTC Ombudsman

1333 Brewery Park, Suite 200, Detroit, MI 48207

Area Served : Wayne county - Detroit

Faiza Najar and Kristine Scharrer

29100 Northwestern Highway, Suite 400, Southfield, MI 48034

Area Served : Monroe and Washtenaw counties

Louise Verbeke, Ombudsman

29100 Northwestern Highway, Suite 400, Southfield, MI 48034

Area Served : Oakland county

Mary Katsarelas and Raylon Leaks-May, Ombudsmen

4 Valley Mill Road Holyoke, MA 01040

Area Served : Belchertown, Chicopee, Granby, Holyoke, Ludlow, South Hadley, Ware areas

Elba Pires, Program Director

307 Waverley Oaks Rd Suite 205 Waltham, MA 02452

Area Served : Belmont, Brookline, Needham,Newton, Waltham, Watertown Wellesly and Weston

Julie Arias, Program Director

33 Boston Post Rd West Marlborough, MA 02301

Area Served : Acton, Arlington, Ashland, Boston, Braintree, Brighton, Burlington, Charlestown, Concord, Dorchester, Framingham, Hingham, Hopkinton, Hudson, Jamaica Plain, Lexington, Lincoln, Marlborough, Milton, Mission Hill, Natick, Northborough, Quincy, Roxbury, South Boston, Sudbury, Wayland, West Roxbury, Westborough, Weymouth, Wilmington, Winchendon, Winchester, Woburn

Maura Donahue, Assisted Living
Ombudsman Program Director

1515 Washington St Braintree, MA 02184

Area Served : Braintree, Canton, Cohasset, Dedham, Foxborough, Hingham, Holbrook, Hull, Milton, Medfield, Millis, Norfolk, Norwell, Norwood, Plainville, Quincy, Randolph, Scituate, Sharon, Walpole, Westwood, Weymouth, Wrentham

Michael Banville, Program Director

49 Blackburn Center Gloucester, MA 01930

Area Served : Beverly, Essex, Gloucester, Hamilton, Ipswich, Manchester, Rockport, Topsfield, Wenham areas

Susan Carter, Program Director

70 School St Brockton, MA 02301

Area Served : Attleboro, Bourne, Brewster, Brockton, Canton, Centerville, Chatham, Cohasset, Dartmouth, Dedham, Duxbury, Easton, Fairhaven, Fall River, Falmouth, Hanson, Hyannis, Kingston, Mansfield, Marshfield, Martha's Vineyard, Mashpee, Nantucket, New Bedford, North Attleboro, Norton, Norwood, Pembroke, Plymouth, Pocasset, Raynham, Sandwich, Sharon, Somerset, Stoughton, Swansea, Taunton, Walpole, Wareham, Westwood, Wrentham, Yarmouth

Richard Henry, Assisted Living Ombudsman Program Director

70 School Street Brockton, MA 02301

Area Served : Abington, Avon, Bridgewater, Brockton, Carver, Duxbury, E. Bridgewater, E. Wareham, Easton, Halifax, Hanover, Hanson, Kingston, Lakeville, Marshfield, Middleborough, Pembroke, Plymouth, Rockland, Stoughton, Wareham, W. Bridgewater, Whitman counties

Lila Burgess, Program Director

26 Crosby Dr. Bedford, MA 01730

Area Served : Acton, Arlington, Bedford, Boxborough, Burlington, Carlisle, Concord, Harvard, Lexington, Lincoln, Littleton, Maynard, Stow, Wilmington areas

Krystyn Milone, Program Director

101 Munson Street, Suite 201 Greenfield, MA 01301

Area Served : Serving all towns in Franklin County, as well as the North Quabbin region towns of Athol, Petersham, Phillipston and Royalston.

Trevor Boeding, Program Director

320 Riverside Drive Northampton, MA 01060

Area Served : Montgomery, Northampton, Pelham, Plainfield, Russell, Southampton, Southwick, Tolland, Westfiel

Michele Wolfe, Regional Director

66 Industry Avenue, Suite 9 Springfield, MA 01104

Area Served : Agawam, Brimfield, E. Longmeadow, Hampden, Holland, Monson, Palmer, Springfield, Wales, W. Springfield, Wilbraham areas

Allan Mitchell, Program Director

66 Industry Ave Springfield, MA 01104

Area Served : Agawam. Amherst, Auburn, Ayer, Belchertown, Blackstone, Charlton, Chicopee, Clinton, Dalton, East Longmeadow, Fitchburg, Franklin, Gardner, Greenfield, Holyoke, Hopedale, Lancaster, Lanesboro, Lee, Leeds, Lenox, Leominster, Longmeadow, Ludlow, Milford, Northampton, Northbridge, Pittsfield, Shrewsbury, South Hadley, Southwick, Springfield, Ware, Webster, West Groton, Westfield, Wilbraham, Worcester

Amber Haywood, Assisted Living Ombudsman Program Director

8 Silsbee Street Lynn, MA 01901

Area Served : Cambridge, Lynn, Lynnfield, Nahant, Saugus, Somerville, Swampscott

Jillian O'Brien, Ombudsman Program Director

555 Armory Street, ETHOS Jamaica Plain, MA 02130

Area Served : Boston area

Marietta McCarthy, Program Director