Webinar – OAAPS Refresher
Join us on Thursday, December 11, 2025 from 2:00pm – 3:00pm to hear tips and reminders for submitting your annual National Ombudsman Reporting System (NORS) report in the Older Americans Act Performance System (OAAPS). Speakers will provide an overview of NORS and OAAPS, highlight successes and lessons learned from prior years’ reports, and respond to questions.
Speakers:
- Beverley Laubert, National Ombudsman Program Coordinator, ACL
- Amity Overall-Laib, Director, National Ombudsman Resource Center
- Maria Greene, Consultant, National Ombudsman Resource Center.
Closed captioning will be available during the webinar. To enable closed captioning or download the live transcript after the webinar, select “Live Transcript” at the bottom of your screen during the webinar.

