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Resources in AR

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State Ombudsman Program

Charlotte Bishop , State LTC Ombudsman

AR Division of Aging and Adult Services

PO Box 1437-Slot W 241 , 700 Main Street
Little Rock, ar  72203
Work: 501-508-8857
Fax: 501-404-4640
Website: https://www.arombudsman.com/

Local Ombudsman Programs

Charlotte Sudmeyer , Ombudsman

West Central Arkansas AAA
REGION VI (South)

905 West Grand Avenue
Hot Springs, ar  71913
Work: (501) 321-2811 or 1 (800) 467-2170
Fax: (501) 321-2650
Area Served: Clark, Garland, Hot Spring, Montgomery, and Pike

Elvin Smith , Ombudsman

East Arkansas Area Agency on Aging
REGION III

P.O. Box 5035
Jonesboro, ar  72401
Work: 1-888-311-2238 or 870-336-2260
Fax: (870) 930-2234
Area Served: Clay, Craighead, Crittenden, Cross, Greene, Lawrence, Lee, Mississippi, Phillips, Poinsett, Randolph, and St. Francis

Stacy Pearson , Ombudsman

West Central Arkansas AAA
REGION VI (North)

915 S Arkansas Ave.
Russellville, ar  72801
Work: (479) 967-9300 or 1 (800) 467-2171
Area Served: Conway, Johnson, Perry, Pope, and Yell

Melissa Martin , Ombudsman

White River Arkansas AAA
REGION II

3998 Harrison Street , P.O. Box 2637
Batesville, ar  72503
Work: 1-800-382-3205 or 870-612-3000
Area Served: Cleburne, Fulton, Independence, Izard, Jackson, Sharp, Stone, Van Buren, White, and Woodruff

Bryan Maloney , Ombudsman

Northwest Arkansas AAA
REGION I (West)

1410 SE 14th Street , P.o. Box 1567
Bentonville, ar  72712
Work: (479) 273-9424 or 1 (888) 268-3610
Area Served: Benton and Washington Counties

James Lollies and Doris Chaney , Ombudsman

Southwest Arkansas AAA
REGION VII

600 Colombia , P.O. Box 1863
Magnolia, ar  71753
Work: (870) 234-7410 or 1 (800) 272-2127
Area Served: Doris’s Counties: Hempstead, Howard, , Little River, Miller, Nevada, and Sevier James’s Counties: Calhoun, Columbia, Dallas, Lafayette, Ouachita and Union

Brenda Brown , Ombudsman

Southeast Arkansas AAA
REGION IV

P.O. Box 8569
Pine Bluff, ar  71611
Work: 1-800-264-3260 or 870-543-6300
Area Served: Arkansas, Ashley, Bradley, Chicot, Cleveland, Desha, Drew, Grant, Jefferson, and Lincoln

Mary Askew , Ombudsman

Northwest Arkansas AAA
REGION I (East)

1508 Rock Springs Road , P.O. Box 1847
Harrison, ar  72602
Work: (870) 743-1623 or (877) 286-3621
Area Served: Baxter, Boone, Carroll, Madison, Marion, Newton, and Searcy Counties

Monica Tyler and Regina Joyner , Ombudsman

Central Arkansas AAA - Carelink
REGION V

706 West 4th Street , P.O. Box 5988
North Little Rock, ar  72119
Work: (501) 372-5300 or 1 (800) 482-6359
Area Served: Faulkner, Lonoke, Monroe, Prairie, Pulaski, and Saline

Madison Moses and Paul Roper , Ombudsmen

Western Arkansas AAA
REGION VIII

524 Garrison Avenue , P.O. Box 1724
Fort Smith, ar  72902
Work: (479) 783-5550 or 1 (800) 320-6667
Area Served: Crawford, Franklin, Logan, Polk, Scott and Sebastian

Citizen Advocacy Groups

Arkansas Advocates for Nursing Home Residents

Martha Deaver , President

1631 Wills Drive
Conway, AR  72032
Work: (501) 450-9619
Website: http://www.aanhr.org

Other

AFMC

Kimberly Tackett

1020 West 4th Street, Suite 300
Little Rock, ar  
Work: 501-212-8630
Website: https://afmc.org/
Area Served: Nursing Home Quality Improvement

Beneficiary and Family Centered Care QIO

KePro Arkansas


, ar  
Work: (844) 430-9504
Website: http://www.keproqio.com/bene/statelisting.aspx?state=Arkansas
Area Served: Medicare beneficiary complaints, discharge appeals from Medicare certified beds

State Attorneys General

Leslie Rutledge , Attorney

200 Tower Building, Suite 200 , 323 Center Street
Little Rock, ar  72201-2610
Work: (800) 482-8982
Website: http://www.ag.arkansas.gov/

Medicaid Fraud Control Unit of Arkansas

Director, Office of the Attorney General

323 Center Street, Suite 200
Little Rock, ar  72201
Work: (501) 682-8104
Fax: (501) 682-8350

Division of Aging and Adult Behavioral Health Services

Ann Spencer-Cole , Ombudsman Program Coordinator

P.O. Box 1437 , Slot W-241
Little Rock, ar  72203
Work: 501-508-8858
Fax: (501) 404-4640

Adult Protective Service Agency

Adult Protective Services

P.O. Box 1437, Slot W241
Little Rock, ar  72203-1437
Work: (800) 482-8049

AR Foundation for Medical Care

Julia Kettlewell , Assistant VP

1020 West 4th Street, Suite 300
Little Rock, ar  72201
Work: (501) 375-5700
Fax: (501) 375-5705

Office of Long-Term Care

Melody Jones , Director
Department of Human Services Medical Services

P.O. Box 8059, Slot S402
Little Rock, ar  72203-1437
Work: 1-800-582-4887
Fax: (501) 682-1197

Disability Rights Center, Inc.

Nan Ellen East , Executive Director

1100 North University Ave, Suite 201
Little Rock, ar  72207
Work: (501) 296-1775

Division of Medical Services

Andrew Allision , Director
AR Department of Human Services

112 West 8th Street, Slot S401 , P.O. Box 1437
Little Rock, ar  72201
Work: (501) 682-8292
Fax: (501) 682-1197

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