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Resources in CA

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State Ombudsman Program

Blanca Castro, State LTC Ombudsman

Office of the State Long-Term Care Ombudsman Program
California Department of Aging

2880 Gateway Oaks Drive, Suite 200
Sacamento, CA  95833
Work: (916) 419-7510
Website: https://aging.ca.gov/Programs_and_Services/Long-Term_Care_Ombudsman/

Local Ombudsman Programs

LTC Ombudsman Program

Karla Flores, Coordinator

778 W. State Street
El Centro, CA  92243
Work: (442) 265-7032
Fax: (442) 265-7036
Area Served: Imperial County

Aging & Independence Services
LTC Ombudsman Program

Sunita Upchurch, Coordinator

5560 Overland Ave, Ste 310
San Diego, CA  92123-1222
Work: (800) 640-4661
Fax: (858) 250-2407
Area Served: San Diego County

Alliance on Aging Ombudsman for LTC

Elizabeth Campos, Coordinator

247 Main Street
Salinas, CA  93901
Work: (831) 655-1334 (Monterey) or (831) 758-4011 (Salinas Valley) *Must dial 1 first
Fax: (831) 751-1937
Area Served: Monterey County

Area 1 Agency on Aging
LTC Ombudsman Program

Suzi Fregeau, Coordinator

333 J Street, Ste 206
Eureka, CA  95501
Work: (707) 269-1330
Fax: (707)269-1331
Area Served: Del Norte and Humboldt Counties

Area 2 Agency on Aging
LTC Ombudsman Program

Jerry Kirouac, Coordinator

1647 Hartnell Ave, Ste 13
Redding, CA  96002
Work: (530) 229-1435
Fax: (530) 229-1821
Area Served: Lassen, Modoc, Shasta, Siskiyou, and Trinity counties

C/O Kern County Long-Term Care Ombudsman Program
Greater Bakersfield Legal Assistance, Inc.

Devora Gonzalez, Coordinator

615 California Avenue
Bakersfield, CA  93304
Work: (661) 323-7884 and (888) 292-4252, Ext. 1109 *Must dial 1 first
Fax: (661) 716-1060
Area Served: Kern County

Catholic Charities
LTC Ombudsman Program

Linda Dominguez, Coordinator

John XXIII Multi-Services Center, 195 E. San Fernando St
San Jose, CA  95112
Work: 1 (408) 944-0567 *Must dial 1 and area code
Fax: (408) 944-0776
Area Served: Santa Clara county

Eastern Sierra Area Agency on Aging (ESAAA)
Ombudsman Program

Paulette Erwin, Coordinator

682 Spruce Street
Bishop, CA  93514
Work: (760) 872-4128
Fax: (760) 873-4250
Area Served: Inyo and Mono Counties

El Dorado County LTC Ombudsman Program
c/o El Dorado Area Agency on Aging

Deborah Johnston, Coordinator

937 Spring Street
Placerville, CA  95667
Work: (530) 621-6271
Fax: (530) 653-2197
Area Served: El Dorado County

Empowered Aging

Charmaine Braziel-Brent, Coordinator

7677 Oakport St
Oakland, CA  94621
Work: (510) 638-6878
Fax: (510) 225-2331
Area Served: Alameda County

Empowered Aging

Debra Hanschar, Coordinator

2255 Contra Costa Blvd, Ste 204
Pleasant Hill, CA  94523
Work: (925) 685-2070
Fax: (925) 685-5399
Area Served: Contra Costa county

Empowered Aging

Daujne Sanders, Coordinator

2255 Contra Costa Blvd, Suite 204
Pleasant Hill, CA  94523
Work: (707) 644-4194
Fax: (707) 638-0323
Area Served: Solano County

Fresno/Madera Ombudsman Program

Susan Bussean, Coordinator

5363 N Fresno St
Fresno, CA  93726
Work: (559) 224-9177
Fax: (559) 224-9106
Area Served: Fresno and Madera Counties

Long-Term Care Ombudsman Program
Agency on Aging Area 4

Sergio Landeros, Coordinator

1401 El Camino Avenue, 4th Floor
Sacramento, CA  95815
Work: (916) 376-8910 *Must dial 1 first
Fax: (916) 376-8914
Area Served: Nevada, Placer, Sacramento, Sierra, Sutter, Yolo, Yuba counties

Long-Term Care Ombudsman Program
c/o Council on Aging - Southern California

Vacant N/A, Regional Coordinator

9121 Haven Avenue, Ste. 220
Rancho Cucamonga, CA  91730
Area Served: Riverside County

Long-Term Care Ombudsman Program of Santa Cruz & San Benito Counties
Advocacy, Inc.

Steven Matzie, Coordinator

5274 Scotts Valley Dr, Ste 203
Scotts Valley, CA  95066
Work: (831) 429-1913
Fax: (831) 429-9102
Area Served: Santa Cruz and San Benito counties

LTC Ombudsman Program
c/o Council on Aging - Southern California

Elizabeth Anderson, Coordinator

2 Executive Circle, Suite 175
Irvine, CA  92614
Work: (714) 479-0107 or (800) 300-6222 Local Access Only
Fax: (714) 479-0234
Website: http://www.coaoc.org
Area Served: Orange County

LTC Ombudsman Program
c/o Senior Advocacy Services

Crista Barnett Nelson, Coordinator

1129 Industrial Avenue, Suite 201
Petaluma, CA  94952
Work: (707) 526-4108
Fax: (707) 526-5118
Website: http://www.senioradvocacyservices.org
Area Served: Sonoma County

LTC Ombudsman Program
c/o Council on Aging - Southern California

Hazel Lambert, Coordinator

9121 Haven Ave, Suite 220
Rancho Cucamonga, CA  91730
Work: (833) 772-6624
Fax: (909) 204-4141
Area Served: Riverside County

LTC Ombudsman Program

Vacant N/A, Coordinator

686 E. Mill St.
San Bernadino, CA  
Work: 1 (909) 798-8517 *Must dial "1"
Area Served: San Bernadino

LTC Ombudsman Program
Wise & Healthy Aging, Region IV

Janette Tovar, Coordinator

4300 Long Beach Blvd., Suite 440
Long Beach, CA  90807
Work: (562) 925-2346
Fax: (562) 925-5876
Area Served: Los Angeles County Region IV Office

LTC Ombudsman Program
c/o Kings County Commission on Aging

Bobbie Wartson, Coordinator

PO Box 598
Armona, CA  93202
Work: (559) 583-0333 or (800) 293-9714
Fax: (559) 582-9627 or (559) 589-0608
Area Served: Kings and Tulare counties

LTC Ombudsman Program of Santa Barbara County
c/o Family Services Agency of Santa Barbara County

Marco Quintanar, Coordinator

123 W. Gutierrez
Santa Barbara, CA  93101
Work: (805) 922-1236 *Must dial 1 first
Fax: (805) 922-1541
Area Served: Santa Barbara County

LTC Ombudsman Services of San Luis Obispo County

Karen Jones, Coordinator

3232 S. Higuera Street, Suite 101B
San Luis Obispo, CA  93401
Work: (805) 785-0132 *Must dial 1 first
Fax: (805) 785-0134
Area Served: San Luis Obispo County

LTC Ombudsman Services of Ventura County, Inc

Sylvia Taylor-Stein, Coordinator

2021 Sperry Avenue, #35
Ventura, CA  93003
Work: (805) 656-1986 *Must dial 1 first
Fax: (805) 658-8540
Website: http://www.ombudsmanventura.org
Area Served: Ventura County

Marin County Ombudsman Program

Daniel Steckline, Coordinator

10 North San Pedro Road, Suite 1024
San Rafael, CA  94903
Work: (415) 473-7446
Fax: (415) 532-1993
Area Served: Marin County

Merced County LTC Ombudsman Program

Paula Franco, Coordinator

851 W. 23rd Street
Merced, CA  95340
Work: (209) 385-7402
Fax: (209) 724-4036
Area Served: Merced County

Mother Lode LTC Ombudsman Program
Catholic Charities - Diocese of Stockton

Vacant N/A, Coordinator

88 Bradford St
Sonora, CA  95370
Work: (209) 588-1597
Fax: (209) 532-8448
Area Served: Alpine, Amador, Calaveras, Mariposa, and Tuolumne counties

Napa County Long-Term Care Ombudsman Program

John Lord, Coordinator

1443 Main Street, Building D, #125
Napa, CA  94559
Work: (707) 255-4236
Fax: (707) 255-4713
Area Served: Napa County

Ombudsman Program of Lake and Mendocino Counties
Mailing Address: P.O. Box 9000, Lower Lake, 95457

Dena Eddings-Green, Coordinator

16170 Main Street, Unit F
Lower Lake, CA  95457
Work: (707) 262-4525
Fax: (707) 995-1081
Area Served: Lake and Mendocino Counties

Ombudsman Services of San Mateo County, Inc.

Bernadette Mellott, Coordinator

1455 Madison Avenue
Redwood City, CA  94061
Work: (650) 780-5707
Fax: (650)364-5399
Area Served: San Mateo County

PASSAGES LTC Ombudsman Program

John Geiger, Coordinator

25 Main St, Ste 202
Chico, CA  95928-5388
Work: (530) 898-5923 OR (800) 822-0109
Fax: (530) 898-4870
Area Served: Butte, Colusa, Glenn, Plumas, and Tehama counties

San Francisco LTC Ombudsman Program
c/o Felton Institute

Benson Nadell, Coordinator

6221 Geary Boulevard, 3rd Floor
San Francisco, CA  94121
Work: (415) 751-9788
Fax: (415) 751-9789
Area Served: City and County of San Francisco

San Joaquin County
LTC Ombudsman Program

Kathryn Thomas, Coordinator

102 South San Joaquin St, P.O. Box 201056
Stockton, CA  95201-3006
Work: (209) 468-3785
Fax: (209) 932-2641
Area Served: San Joaquin county

Stanislaus LTC Ombudsman Program
Catholic Charities

Melissa Flaherty, Coordinator

1506 H Street
Modesto, CA  95354
Work: (209) 529-3784
Fax: (209) 593-6125
Area Served: Stanislaus County

WISE & Healthy Aging
LTC Ombudsman Program

Molly Davies, Coordinator

1527 4th Street, 2nd Floor
Santa Monica, CA  90401
Work: (310) 393-3618 or (800) 334-9473
Fax: (310) 395-4090
Area Served: Los Angeles City and County- Main Office

WISE & Healthy Aging, Region 1
LTC Ombudsman Program

Gilda Noori, Regional Coordinator

1527 4th Street, 2nd Floor
Santa Monica, CA  90401
Work: (301) 899-1483
Fax: (301) 394-1631
Area Served: Los Angeles County Region I Office

WISE & Healthy Aging, Region II

Ginger Perini, Regional Coordinator

16461 Sherman Way, Suite 177
Van Nuys, CA  91406
Work: (818) 444-0315
Fax: (818) 444-0318
Area Served: Los Angeles County Region II Office

WISE & Healthy Aging, Region III
LTC Ombudsman Program

Rachel Tate, Regional Coordinator

2700 East Foothill Blvd, Ste 301
Pasadena, CA  91107
Work: (626) 793-3510
Fax: (626) 793-3530
Area Served: Los Angeles County Region III Office

WISE & Healthy Aging, Region V
LTC Ombudsman Program

Allison Virtue, Region V Regional Coordinator

1493 N. Montebello Blvd, Ste 104
Montebello, CA  90640
Work: (323) 721-1343
Fax: (323) 721-1885
Area Served: Los Angeles County Region V Office

WISE & Healthy Aging, Region VI
LTC Ombudsman Program

Kevin Ta, Regional Coordinator

19401 S. Vermont Ave, Ste D104
Torrance, CA  90502
Work: (310) 436-1390
Fax: (310) 436-1395
Area Served: Los Angeles County Region VI Office

Citizen Advocacy Groups

California Advocates for Nursing Home Reform (CANHR)

Patricia McGinnis, Executive Director

650 Harrison Street, 2nd Floor
San Francisco, CA  94107-1311
Work: (415) 974-5171

Foundation Aiding the Elderly

Carole Herman, Founder/President

P.O. Box 254849
Sacramento, CA  95865-4849
Work: Toll Free: (877) 481-8558
Fax: (916) 481-2239
Website: http://www.4fate.org

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