Resources in CA

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State Ombudsman Program

Blanca Castro, State LTC Ombudsman

Office of the State Long-Term Care Ombudsman Program
California Department of Aging

2880 Gateway Oaks Drive, Suite 200
Sacramento, CA 95833
Work: (916) 419-7510
Website: https://aging.ca.gov/Programs_and_Services/Long-Term_Care_Ombudsman/

Local Ombudsman Programs

PSA 01 - Area 1 Agency on Aging
LTC Ombudsman Program

Andrea Bruhnke, Coordinator

333 J Street, Ste 206
Eureka, CA 95501
Work: (707) 269-1330
Fax: (707) 269-1331
Area Served: Del Norte and Humboldt Counties

PSA 02 - Area 2 Agency on Aging
LTC Ombudsman Program

Jerry Kirouac, Coordinator

1647 Hartnell Ave, Ste 6
Redding, CA 96002
Work: (530) 229-1435
Fax: (530) 229-1821
Area Served: Lassen, Modoc, Shasta, Siskiyou, and Trinity counties

PSA 03 - PASSAGES
LTC Ombudsman Program

John Geiger, Coordinator

25 Main St, Ste 202
Chico, CA 95928-5388
Work: (530) 898-5923 OR (800) 822-0109
Fax: (530) 898-4870
Area Served: Butte, Colusa, Glenn, Plumas, and Tehama counties

PSA 04 - Agency on Aging Area 4
LTC Ombudsman Program

Kim Johnson, Coordinator

1401 El Camino Avenue, 4th Floor
Sacramento, CA 95815
Work: (916) 376-8910 *Must dial 1 first
Fax: (916) 376-8914
Area Served: Nevada, Placer, Sacramento, Sierra, Sutter, Yolo, Yuba counties

PSA 05 - Marin County Ombudsman Program

Daniel Steckline, Coordinator

10 North San Pedro Road, Suite 1024
San Rafael, CA 94903
Work: (415) 473-7446
Fax: (415) 532-1993
Area Served: Marin County

PSA 06 - San Francisco LTC Ombudsman Program
c/o Felton Institute

Benson Nadell, Coordinator

6221 Geary Boulevard, 3rd Floor
San Francisco, CA 94121
Work: (415) 751-9788
Fax: (415) 751-9789
Area Served: City and County of San Francisco

PSA 07 - Empowered Aging

Carlene Ancheta, Coordinator

2255 Contra Costa Blvd, Ste 204
Pleasant Hill, CA 94523
Work: (925) 685-2070
Fax: (925) 685-2049
Area Served: Contra Costa county

PSA 08 - Ombudsman Services of San Mateo County, Inc.

Bernadette Mellott, Coordinator

1455 Madison Avenue
Redwood City, CA 94061
Work: (650) 780-5707
Fax: (650)364-5399
Area Served: San Mateo County

PSA 09 - Empowered Aging

Charmaine Braziel-Brent, Coordinator

7677 Oakport St
Oakland, CA 94621
Work: (510) 638-6878
Fax: (510) 225-2331
Area Served: Alameda County

PSA 10 - Catholic Charities LTC Ombudsman Program
John XXIII Multi-Services Center

Linda Dominguez, Coordinator

195 E. San Fernando St
San Jose, CA 95112
Work: 1 (408) 944-0567 *Must dial 1 and area code
Fax: (408) 944-0776
Area Served: Santa Clara county

PSA 11 - San Joaquin County
LTC Ombudsman Program

Kathryn Thomas, Coordinator

102 South San Joaquin St, P.O. Box 201056
Stockton, CA 95201-3006
Work: (209) 468-3785
Fax: (209) 932-2641
Area Served: San Joaquin county

PSA 12 - Mother Lode LTC Ombudsman Program
Catholic Charities - Diocese of Stockton

Jill Engle, Coordinator

88 Bradford St
Sonora, CA 95370
Work: (209) 588-1597
Fax: (209) 532-8448
Area Served: Alpine, Amador, Calaveras, Mariposa, and Tuolumne counties

PSA 13 - LTC Ombudsman Program of Santa Cruz & San Benito Counties
Advocacy, Inc.

Steven Matzie, Coordinator

1500 41st Ave, Ste 222
Capitola, CA 95010
Work: (831) 429-1913
Fax: (831) 429-9102
Area Served: Santa Cruz and San Benito counties

PSA 14 - Fresno/Madera Ombudsman Program

Jessica Diaz (Interim); Susan Bussean, Coordinator

5363 N Fresno St
Fresno, CA 93726
Work: (559) 224-9177
Fax: (559) 224-9106
Area Served: Fresno and Madera Counties

PSA 15 - LTC Ombudsman Program
c/o Kings County Commission on Aging

Bobbie Wartson, Coordinator

PO Box 598
Armona, CA 93202
Work: (559) 583-0333 or (800) 293-9714
Fax: (559) 582-9627 or (559) 589-0608
Area Served: Kings and Tulare counties

PSA 16 - Eastern Sierra Area Agency on Aging (ESAAA)
Ombudsman Program

Paulette Erwin, Coordinator

682 Spruce Street
Bishop, CA 93514
Work: (760) 872-4128
Fax: (760) 873-4250
Area Served: Inyo and Mono Counties

PSA 17 - LTC Ombudsman Services of San Luis Obispo County

Karen Jones, Coordinator

3232 S. Higuera Street, Suite 101B
San Luis Obispo, CA 93401
Work: (805) 785-0132 *Must dial 1 first
Fax: (805) 785-0134
Area Served: San Luis Obispo County

PSA 17A - LTC Ombudsman Program of Santa Barbara County
c/o Family Services Agency of Santa Barbara County

Marco Quintanar, Coordinator

123 W. Gutierrez
Santa Barbara, CA 93101
Work: (805) 922-1236 *Must dial 1 first
Fax: (805) 922-1541
Area Served: Santa Barbara County

PSA 18 - LTC Ombudsman Services of Ventura County, Inc

Allison Peck, Coordinator

2021 Sperry Avenue, #35
Ventura, CA 93003
Work: (805) 656-1986 *Must dial 1 first
Fax: (805) 658-8540
Website: http://www.ombudsmanventura.org
Area Served: Ventura County

PSA 19/25 - WISE & Healthy Aging
LTC Ombudsman Program

Rachel Tate, Coordinator

1527 4th St, 2nd Floor
Santa Monica, CA 90401
Work: (310) 393-3618 or (800) 334-9473
Fax: (310) 395-4090
Area Served: Los Angeles City and County

PSA 20 - WISE & Healthy Aging
LTC Ombudsman Program

Tabatha Sebastian, Coordinator

301 E. Vanderbilt Way, Ste 460
San Bernadino, CA 92408
Work: (909) 332-6490 or (800) 334-9473
Fax: (909) 332-6495
Area Served: San Bernadino County

PSA 21 - Council on Aging - Southern California
LTC Ombudsman Program

Kimberly Tribulski, Coordinator

2280 Market Street, Ste 140
Riverside, CA 92501
Work: (833) 772-6624
Fax: (909) 204-4141
Area Served: Riverside County

PSA 22 - Council on Aging - Southern California
LTC Ombudsman Program

Elizabeth Anderson, Coordinator

2 Executive Circle, Suite 175
Irvine, CA 92614
Work: (714) 479-0107 or (800) 300-6222 Local Access Only
Fax: (714) 479-0234
Website: http://www.coaoc.org
Area Served: Orange County

PSA 23 - Aging & Independence Services
LTC Ombudsman Program

Sunita Upchurch, Coordinator

PO Box 23217 MS W-433
San Diego, CA 92123-1222
Work: (800) 640-4661
Fax: (858) 250-2407
Area Served: San Diego County

PSA 24 - LTC Ombudsman Program

Karla Flores, Coordinator

778 W. State Street
El Centro, CA 92243
Work: (442) 265-7032
Fax: (442) 265-7036
Area Served: Imperial County

PSA 26 - Ombudsman Program of Lake and Mendocino Counties

Dena Eddings-Green, Coordinator

P.O. Box 9000
Lower Lake, CA 95457
Work: (707) 262-4525
Fax: (707) 995-1081
Area Served: Lake and Mendocino Counties

PSA 27 - Senior Advocacy Services
LTC Ombudsman Program

Crista Barnett Nelson, Coordinator

1129 Industrial Avenue, Suite 201
Petaluma, CA 94952
Work: (707) 526-4108
Fax: (707) 526-5118
Website: http://www.senioradvocacyservices.org
Area Served: Sonoma County

PSA 28 - Empowered Aging

Daunje Sanders, Coordinator

2255 Contra Costa Blvd, Suite 204
Pleasant Hill, CA 94523
Work: (707) 644-4194
Fax: (707) 638-0323
Area Served: Solano County

PSA 28A - Napa County Long-Term Care Ombudsman Program

John Lord, Coordinator

1443 Main Street, Building D, #125
Napa, CA 94559
Work: (707) 255-4236
Fax: (707) 255-4713
Area Served: Napa County

PSA 29 - El Dorado County LTC Ombudsman Program
c/o El Dorado Area Agency on Aging

Deborah Johnston, Coordinator

937 Spring Street
Placerville, CA 95667
Work: (530) 621-6271
Fax: (530) 653-2197
Area Served: El Dorado County

PSA 30 - Stanislaus LTC Ombudsman Program
Catholic Charities

Melissa Flaherty, Coordinator

1506 H Street
Modesto, CA 95354
Work: (209) 529-3784
Fax: (209) 593-6125
Area Served: Stanislaus County

PSA 31 - Merced County LTC Ombudsman Program

Paula Franco, Coordinator

851 W. 23rd Street
Merced, CA 95340
Work: (209) 385-7402
Fax: (209) 724-4036
Area Served: Merced County

PSA 32 - Alliance on Aging Ombudsman for LTC

Elizabeth Campos, Coordinator

247 Main Street
Salinas, CA 93901
Work: (831) 655-1334 (Monterey) or (831) 758-4011 (Salinas Valley) *Must dial 1 first
Fax: (831) 751-1937
Area Served: Monterey County

PSA 33 - Kern County Long-Term Care Ombudsman Program
Greater Bakersfield Legal Assistance, Inc.

Devora Gonzalez, Coordinator

615 California Avenue
Bakersfield, CA 93304
Work: (661) 323-7884 and (888) 292-4252, Ext. 1109 *Must dial 1 first
Fax: (661) 716-1060
Area Served: Kern County

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