Specialized Information for:
Long-Term Care ConsumersFamily MembersAdvocatesCOVID-19Terri Cantrell, State LTC Ombudsman
Florida State Long-Term Care Ombudsman Program
4040 Esplanade way
Tallahassee, FL 32399
Work: 1 (888) 831-0404
Broward District
Gloria Freyre, District Ombudsman Manager
8333 W. McNabb Road, Suite 231
Tamarac, FL 33321
Work: (954) 597-2266
Fax: (954) 597-2268
Area Served: Broward
East Central District
Robert Cochrane, District Ombudsman Manager
400 W. Robinson St., Ste. S709
Orlando, FL 32801
Work: (407) 245-0651
Fax: (407) 245-0653
Area Served: Brevard, Orange, Osceola and Seminole Counties
First Coast District
Midtown Centre Office Park, 3300 Bldg.
Tracie Rayfield, District Ombudsman Manager
4161 Carmichael Ave., Ste. 141
Jacksonville, FL 32207
Work: 904-391-3942
Fax: 904-391-3944
Area Served: Baker, Clay, Duval, Nassau, & St. Johns Counties
First Coast South District
Lisa Dale, District Ombudsman Manager
210 N. Palmetto Ave., Suite 403
Daytona Beach, FL 32114
Work: (386) 226-7846
Fax: (306) 226-7849
Area Served: Flagler, and Volusia Counties
North Central District
Lori Berndt, District Ombudsman Manager
1515 E Silver Springs Blvd. #203
Ocala, FL 34470
Work: (352) 620-3088
Fax: (352) 732-1797
Area Served: Alachua, Bradford, Citrus, Columbia, Dixie, Gilchrist, Hamilton, Hernando, Lafayette, Lake, Levy, Marion, Putnam
North Dade
Galia Galindo, District Ombudsman Manager North Dade
9495 Sunset Dr. Bldg. B-100
Miami, FL 33173
Work: (305) 273-3294
Fax: (786)336-1424
Area Served: N. Miami-Dade County (North of Flagler St., All of Hialeah, & NE and NW Addresses)
Northwest District
N/A -, District Ombudsman Manager
1101 Gulf Breeze Parkway, Building 3, Suite 5
Gulf Breeze, FL 32561
Work: (850) 916-6720
Fax: (850) 916-6722
Area Served: Escambia, Okaloosa, Santa Rosa, and Walton
Palm Beach District
Sheila Mitchell, District Ombudsman Manager
111 S. Sapodilla Avenue #125A-B-C
West Palm Beach, FL 33401
Work: (561) 837-5038
Fax: (561) 650-6885
Area Served: Indian River, Martin, Okeechobee, Palm Beach, and St. Lucie
Panhandle District
Nancy King, District Ombudsman Manager
4040 Esplanade Way
Tallahassee, FL 32399-0700
Work: (850) 921-4703
Fax: (850) 414-2377
Area Served: Bay, Calhoun, Franklin, Gadsden, Gulf, Holmes, Jackson, Jefferson, Liberty, Leon, Madison, Taylor, Wakulla, and Washington
South Central District
Terre Anne Lindstamer, District Ombudsman Manager
200 N Kentucky Avenue, #224
Lakeland, FL 33801
Work: (863) 413-2764
Fax: (863) 413-2766
Area Served: Hardee, Highlands, and Polk
South Dade & Florida Keys District
Alicia Salinas, District Ombudsman Manager
9495 Sunset Dr. Bldg. B-100
Miami, FL 33173
Work: (305) 273-3250
Fax: (305) 671-7247
Area Served: Monroe & S. Miami-Dade Counties - (South of Flagler St., all S.E. & S.W. addresses)
Southwest District
Barbara Brayton, District Ombudsman Manager
2295 Victoria Ave., Room 152
Ft. Myers, FL 33901
Work: (239) 338-2563
Fax: (239) 338-2549
Area Served: Charlotte, Collier, Desoto, Glades, Hendry, Lee, and Sarasota
West Central District
Lynn Penley, District Ombudsman Manager
701 W. Fletcher Ave., Suite C
Tampa, FL 33612
Work: (813) 558-5591
Fax: (813) 375-3932
Area Served: Hillsborough and Manatee
West Coast District
Annette Perry, District Ombudsman Manager
11351 Ulmerton Road, Suite 303
Largo, FL 33778
Work: (727) 588-6912
Fax: 727 (588) 3648
Area Served: Pasco and Pinellas