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Resources in IL

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State Ombudsman Program

Kelly Richards , State LTC Ombudsman

Illinois Department on Aging

160 N. LaSalle St. 7th. Floor
Chicago, il  60601
Work: 312-814-1203
Website: http://www.state.il.us/aging

Local Ombudsman Programs

Lawrence Wagner , Regional Ombudsman

PSA 13
Legal Aid Chicago

120 S. LaSalle Street , Suite 900
Chicago, il  60603-3425
Work: (888) 401-8200
Fax: (312) 431-2121
Area Served: Suburban Cook County (except City of Evanston)

Ashley Von Almen , Regional Ombudsman

PSA 10
SWAN

120 S. Fair , Suite #2
Effingham, il  62401
Work: (888) 715-6260
Fax: (618) 985-3080
Area Served: Crawford, Edwards, Hamilton, Jasper, Lawrence, Richland, Wabash, Wayne, White Counties

Chris Sutton , Regional Ombudsman

PSA 08 – SSP Ombudsman Program
Senior Service Plus, Inc

2603 North Rodgers Ave.
Alton, il  62202
Work: 800-233-4904
Fax: (618) 465-3302
Area Served: Bond, Clinton, Madison, Monroe, Randolph, St. Clair, and Washington

Terri Simpson , Regional Ombudsman

PSA 09 - ECCOA Ombudsman Program
Effingham City/County Committee on Aging

209 South Merchant Street
Effingham, il  62401
Work: (800) 283-4070
Fax: (217) 347-5590
Area Served: Clay, Effingham, Fayette, Jefferson, and Marion

Julie Schuppner , Regional Ombudsman

PSA01
Catholic Charities Long-Term Care Ombudsman Program

431 S. Phelps Ave , Suite 607
Rockford, il  61108-3101
Work: (800) 369-0895
Fax: (815) 316-0042
Area Served: Boone, Carroll, DeKalb, JoDaviess, Lee, Ogle, Stephenson, Whiteside, Winnebago Counties

Callie Sadler , Regional Ombudsman

PSA 13
City of Evanston Senior Services

300 Dodge Avenue
Evanston, il  60202
Work: (847) 448-8696
Area Served: City of Evanston

Trish Niewoehner , Regional Ombudsman

PSA 02 – DuPage County Department of Community Services
LTC Ombudsman Program

421 North County Farm Road
Wheaton, il  60187
Work: 800-942-9412
Fax: (630) 407-6501
Area Served: DuPage

Sharon McLemen , Regional Ombudsman

PSA 02 – Catholic Charities, Diocese of Joliet

16555 Weber Rd.
Crest Hill, il  60403
Work: (815) 724-1120
Fax: (815) 723-3452
Area Served: Grundy, Kankakee, Will Counties

Stephen Maxwell , Regional Ombudsman

PSA 06 – Alternative for Older Adults

301 Oak Street, Ste 2-38
Quincy, il  62301
Work: 800-798-0988
Fax: (309) 277-0163
Area Served: Adams, Brown, Calhoun, Hancock, Pike, and Schuyler

Theresa Kuhlmann , Regional Ombudsman

PSA 4
The Center for Prevention of Abuse

720 Joan Court
Peoria, il  61614
Work: (309) 272-2917
Fax: (309) 637-3907
Area Served: Fulton, Marshall, Peoria, Stark, Tazewell, Woodford Counties

Megan Jizmagian , Regional Ombudsman

PSA 07 – ICARE – Project Advocate
Area Agency on Aging for Lincolnland

3100 Montvale Dr.
Springfield, il  62704
Work: 800-842-8538
Fax: (217) 679-7919
Area Served: Cass, Christian, Greene, Jersey, Logan, Macoupin, Mason, Menard, Montgomery, Morgan, Sangamon, and Scott

Kathryn (Katie) Harrison , Regional Ombudsman

PSA 02 – Senior Services Associates
LTC Ombudsman Program

2111 Plum St.
Aurora, il  60506
Work: 630-897-4035
Fax: (630) 897-6901
Area Served: Kane, Kendall, McHenry County

Jennifer Glackin , Regional Ombudsman

PSA 03 – Alternatives for Older Adults
LTC Ombudsman Program

1803 7th Street
Moline, il  61265
Work: 800-798-0988
Fax: (309) 277-0163
Area Served: Bureau, Henderson, Henry, Knox, LaSalle, McDonough, Mercer, Putnam, Rock Island, and Warren

Elaina Finnie , Regional Ombudsman

PSA 11 – Shawnee Alliance for Seniors
Shawnee Health Services

6355 Brandhorst Drive
Carterville, il  62918-9802
Work: 800-642-7773
Fax: (618) 985-3080
Area Served: Alexander, Franklin, Gallatin, Hardin, Jackson, Johnson, Massac, Perry, Pope, Pulaski, Saline, Union, and Williamson

Suzanne Courtheoux , Regional Ombudsmen

PSA 2
Legal Aid Chicago

120 S. LaSalle Street , Suite 900
Chicago, il  60603-3425
Work: 888-401-8200
Fax: (312) 431-2121
Area Served: Lake County

Bernard Cobbins , Regional Ombudsman

PSA 12 – Chicago Department of Family & Support Services

1615 West Chicago Avenue, 3rd Floor
Chicago, il  60622
Work: (312) 746-7490
Fax: (312) 746-6506
Area Served: City of Chicago

Angie Baker , Regional Ombudsman

PSA 05 – ECIAAA Long-Term Care Ombudsman Program
East Central Illinois Area Agency on Aging, Inc

1003 Maple Hill Road
Bloomington, il  61704-9327
Work: 800-888-4456
Fax: (309) 829-6021
Area Served: Champaign, Clark, Coles, Cumberland, DeWitt, Douglas, Edgar, Ford, Iroquois, Livingston, Macon, McLean, Moultrie, Piatt, Shelby, Vermillion Counties

Citizen Advocacy Groups

Illinois Citizens for Better Care

Wendy Meltzer , Executive Director

100 West Monroe Street , Suite 1800
Chicago, IL  60603
Work: (312)663-5120
Website: http://www.illinoiscares.org

Other

Office on Aging

Paula Basta , Director
IL Department on Aging

One Natural Resources Way , Suite 100
Springfield, il  62702-1271
Work: (217)785-2870
Fax: (217)785-4477

Protection and Advocacy System

Zena Naiditch , President/Chief Executive Officer
Equip for Equality, Inc.

20 North Michigan Ave. , Suite 300
Chicago, il  60602
Work: (312)341-0022

Quality Improvement Organization

KePro Illinois


, il  
Work: (855) 408-8557
Area Served: http://www.keproqio.com/bene/statelisting.aspx?state=Illinois

States Attorney General

Kwame Raoul

James R. Thompson Center , 100 W. Randolph Street
Chicago, il  60601
Work: (312) 814-3000
Website: http://illinoisattorneygeneral.gov/

IL Dept. of Financial and Professional Regulations

Francisco Menchaca , Director

320 W. Washington Street , 3rd Floor
Springfield, il  62786
Work: (217) 785-0820

Identified Offenders Program

Gerald S. Compton , Captain - District Commander
Illinois State Police - District 9

801 S. 7th Street , Suite 100A
Springfield, il  62794-9461
Work: (217) 786-7107

Licensure and Certifications

Becky Dragoo , Deputy Director
Illinois Department of Public Health Office Health Care Regulation

525 West Jefferson, 5th Floor
Springfield, il  62761-0001
Work: (217) 782-2913
Fax: (217) 524-6292

Medicaid Agency - Division of Medical Programs

Theresa Eagleson , Administrator
IL Dept. of Healthcare and Family

201 South Grand Avenue East, 3rd Floor
Springfield, il  62763-0001
Work: (217) 782-2570

Medicaid Fraud Unit Control

Phil Miller , Captain

801 S. 7th Street , Suite 500 - A
Springfield, il  62703
Work: (217)785-3322
Fax: (217)785-3322

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