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Resources in ND

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State Ombudsman Program

Karla Backman , State LTC Ombudsman

Aging Services Division
LTC Ombudsman Program

1237 W. Divide Avenue, Suite 6
Bismarck, nd  58501-1208
Work: (701) 328-4617
Fax: (701) 328-8744
Website: http://www.nd.gov/dhs/services/adultsaging/ombudsman.html

Local Ombudsman Programs

Shannon Nieuwsma , Local Ombudsman

West Central Human Service Center

1237 W. Divide Avenue, Sutie 5
Bismarck, nd  58501
Work: (701)328-8972
Area Served: Kidder, Logan, McIntosh, Burleigh, Emmons, urban Morton counties

Debbie Kraft , Local Ombudsman

North Central Human Service Center

1015 S. Broadway, Ste. 18
Minot, nd  58701-4667
Work: 701-857-8582
Area Served: Bottineau, McHenry, Mountrail, Renville, Ward, Divide, McKenzie and Williams counties

Mark Jesser , Local Ombudsman

Southeast Human Service Center

2624 9th Avenue S , Suite 325
Fargo, nd  58103-2350
Work: (701)298-4413
Area Served: Stutsman, LaMoure, Dickey, Barnes, Ransom, Sargent, Southern Cass, and Richland counties

Laura Fischer , Local Ombudsman

Southeast Human Service Center

2624 9th Avenue S
Fargo, nd  58103-2350
Work: (701) 298-4480
Area Served: urban Grand Forks, Griggs, Traill, Steele, and Northern Cass counties

Sandra Brandvold , Local Ombudsman

Lake Region Human Service Center

200 Highway 2 S.W.
Devils Lake, nd  58301
Work: (701)665-2256
Area Served: Benson, Cavalier, Eddy, Foster, Ramsey, Rolette, Towner, Rural Grand Forks, Nelson, Pierce, Well, Pembina and Walsh counties

Katelyn Maher , Local Ombudsman

Badlands Human Service Center

300 13th Avenue W
Dickinson, nd  58601
Work: (701-227-7570
Area Served: Mercer, Oliver, western Morton, Grant Dunn, Stark, Hettinger, Adams, Golden Valley, Bowman counties

Citizen Advocacy Groups


Protection and Advocacy Project

Teresa Larsen , Executive Director
Advocacy Project

400 East Broadway , Suite 409
Bismarck, nd  58501
Work: (701)328-2950
Fax: (701) 328-3934

Beneficiary and Family Centered Care QIO

KePro North Dakota

, nd  
Work: (844) 430-9504
Area Served: Medicare beneficiary complaints, discharge appeals from Medicare certified beds

Quality Health Associates of North Dakota

Michelle Lauckner

41 36th Ave NW
Minot, nd  58703
Work: 701/989-6229
Fax: (701)857-9755
Website: http://greatplainsqin.org
Area Served: Nursing Home Quality Improvement

State Attorneys General

Wayne Stenehjem , State Capitol

600 E. Boulevard Avenue , Dept. 125
Bismarck, nd  58505-0040
Work: (701) 328-2210
Fax: (701) 328-2226
Website: https://attorneygeneral.nd.gov/

Division of Aging Services

Nancy Nikolas Maier , Director
Dept. of Human Services

1237 West Divide Ave , #6
Bismarck, nd  58501
Work: (701)328-4670
Fax: (701)328-8744

Vulnerable Adult Protective Services

Michelle Gayette , Program Administrator
Department of Human Services

1237 W Divide Ave., Ste. 6
Bismarck, nd  58501
Work: 1-855-462-5465

Assisted Living Licensing Administrator

Melanie Phillips , Assistant Director of Long Term Care Services
Department of Human Services

600 East Boulevard Avenue, Dept. 325
Bismarck, nd  58501
Work: 701-328-2324

Licensing and Regulatory Agency for Basic Care & Nursing Homes

Darleen Bartz , Health Resources Section - Section Chief
North Dakota Department of Health

600 East Boulevard Avenue, Dept. 325
Bismarck, nd  58501
Work: 701-328-4819

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