Specialized Information for:
Long-Term Care ConsumersFamily MembersAdvocatesClaudette Royal, State LTC Ombudsman
New York State Office for the Aging
2 Empire State Plaza, Agency Building #2
Albany, NY 12223-1251
Work: (518) 408-1469 or 1-855-582-6769
Fax: (518) 474-7761
Website: http://www.ltcombudsman.ny.gov
Catholic Charities Senior and Caregiver Support Services
Mary Keniry, Ombudsman Coordinator
1462 Erie Blvd, 2nd Floor
Schenectady, NY 12305
Work: (518) 372-5667
Area Served: Albany, Fulton, Hamilton, Montgomery, Schenectady, Schoharie, Warren, and Washington Counties
Region 1
Family Service League
Yvette Boisnier, Ombudsman Coordinator
55 Horizon Drive
Huntington, NY 11743
Work: (631) 470-6755
Fax: (631) 396-2363
Area Served: Suffolk County
Region 10
ARISE Child and Family Services, Inc.
Jeffrey Parker, Ombudsman Coordinator
635 James St.
Syracuse, NY 13203
Work: (315) 671-5108
Fax: (315) 255-0836
Area Served: Cayuga, Cortland, Onondaga and Oswego counties
Region 11
Action for Older Persons
Jessica Hosier, Regional Coordinator
200 Plaza Dr., Suite B
Vestal, NY 13850
Work: (607) 722-1251
Fax: (607) 722-1293
Area Served: Broom, Chenango, Delaware and Tioga counties
Region 12
Tompkins County Office for the Aging
Patricia Chevallard, Ombudsman Coordinator
214 West Martin Luther King Jr./State street
Ithaca, NY 14850
Work: (607) 274-5498
Fax: (607) 274-5495
Area Served: Chemung, Schuyler and Tompkins counties
Region 13
LIFESPAN Long Term Care Ombudsman Program
Dianna Leach, Ombudsman Coordinator
1900 South Clinton Ave., Suite #13
Rochester, NY 14618
Work: (585) 287-6414 Toll Free 1-800-454-5030
Fax: (585) 244-9114
Area Served: Monroe, Genesee, Livingston, Ontario, Orleans, Seneca, Wayne, Wyoming and Yates Counties
Region 14
AIM Independent Living Center, Inc.
Taryn Roloson, Ombudsman Coordinator
271 E. First Street
Corning, NY 14830
Work: 607-962-8225 ext. 112
Fax: 585-268-9657
Area Served: Allegany and Steuben counties
Region 15
People Inc.
Lisa Newman, Ombudsman Coordinator
2747 Main Street, 2nd Floor
Buffalo, NY 14214
Work: (716) 817-9222
Fax: (716) 878-2389
Area Served: Cattaraugus, Chautaqua, Erie and Niagara counties
Region 2
Family and Children's Association
Mary Clare Campion, Ombudsman Coordinator
100 East Old Country Road, Ombudsman Service, Ste. 20
Mineola, NY 11501
Work: (516) 466-9718 ext. 2
Fax: 516-466-9718
Area Served: Nassau County
Region 3
Center for Independence of the Disabled
Deirdre Garrett-Scott, Ombudsman Coordinator
841 Broadway, Suite 301
New York, NY 10003
Work: For Bronx, Manhattan and Richmond 212-812-2901; For Kings and Queens 212-812-2911
Area Served: New York City
Region 4
Tri County Long Term Care Ombudsman Program
Judy Farrell, Ombudsman Coordinator
10 North Street
Cold Spring, NY 10516
Work: 914-500-3406
Area Served: Putnam, Rockland, and Westchester counties
Region 5
Hudson Valley LTC Ombudsman Program
Gloria Murray, Ombudsman Coordinator
7 Pine Woods Road, Suite 3C
Hyde Park, NY 12538
Work: 845-229-4680
Fax: (845) 229-4684
Website: http://hudsonvalleyltcop.org/
Area Served: Columbia, Dutchess, Greene, Orange, Sullivan and Ulster counties
Region 7
North County Center for Independence
Amy Gehrig, Ombudsman Coordinator
80 Sharron Avenue
Plattsburgh, NY 12901
Work: (518) 563-9058 Cell (518) 562-1732
Fax: (518) 563-0292
Area Served: Clinton, Essex and Franklin counties
Region 8
Northern Regional Center for Independent Living, Inc.
Joshua Sabel, Ombudsman Coordinator
210 Court Street #107
Watertown, NY 13601
Work: 315-785-8703
Area Served: Jefferson, Lewis and St. Lawrence counties
Region 9
Resources Center for Independent Living, Inc.
Katie Montague, Ombudsman Coordinator
131 Genesee Street
Utica, NY 13502
Work: (315) 272-1872
Area Served: Herkimer, Madison, Oneida and Otsego counties