Resources in NY

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State Ombudsman Program

Claudette Royal , State LTC Ombudsman

New York State Office for the Aging

2 Empire State Plaza, Agency Building #2
Albany, ny 12223-1251
Work: (518) 408-1469 or 1-855-582-6769
Fax: (518) 474-7761
Website: http://www.ltcombudsman.ny.gov

Local Ombudsman Programs

Krystal Wheatley , Ombudsman Coordinator

Region 9
Resources Center for Independent Living, Inc.

409 Columbia Street , P.O. Box 210
Utica, ny 13501-0210
Work: (315) 272-1872
Fax: (315) 735-7149
Area Served: Herkimer, Madison, Oneida and Otsego counties

Alana Russell , Ombudsman Coordinator

Region 13
LIFESPAN Long Term Care Ombudsman Program

1900 South Clinton Ave., Suite #13
Rochester, ny 14618
Work: (585) 287-6414 Toll Free 1-800-454-5030
Fax: (585) 244-9114
Area Served: Monroe, Genesee, Livingston, Ontario, Orleans, Seneca, Wayne, Wyoming and Yates Counties

Taryn Roloson , Ombudsman Coordinator

Region 14
AIM Independent Living Center, Inc.

271 E. First Street
Corning, ny 14830
Work: 607-962-8225 ext. 112
Fax: 585-268-9657
Area Served: Allegany and Steuben counties

Erin Plonka , Ombudsman Coordinator

Region 6
Catholic Charities Senior and Caregiver Support Services

1462 Erie Boulevard , Second Floor
Schenectady, ny 12305
Work: 518-372-5667 ext. 206
Area Served: Albany, Fulton, Hamilton, Montgomery, Rensselear, Saratoga, Schenectady, Schoharie, Warren and Washington counties

Jeffrey Parker , Ombudsman Coordinator

Region 10
ARISE Child and Family Services, Inc.

635 James St.
Syracuse, ny 13203
Work: (315) 671-5108
Fax: (315) 255-0836
Area Served: Cayuga, Cortland, Onondaga and Oswego counties

Lisa Newman , Ombudsman Coordinator

Region 15
People Inc.

2747 Main Street, 2nd Floor
Buffalo, ny 14214
Work: (716) 817-9222
Fax: (716) 878-2389
Area Served: Cattaraugus, Chautaqua, Erie and Niagara counties

Gloria Murray , Ombudsman Coordinator

Region 5
Hudson Valley LTC Ombudsman Program

7 Pine Woods Road, Suite 3C
Hyde Park, ny 12538
Work: 845-229-4680
Fax: (845) 229-4684
Website: http://hudsonvalleyltcop.org/
Area Served: Columbia, Dutchess, Greene, Orange, Sullivan and Ulster counties

Amy Gehrig , Ombudsman Coordinator

Region 7
North County Center for Independence

80 Sharron Avenue
Plattsburgh, ny 12901
Work: (518) 563-9058 Cell (518) 562-1732
Fax: (518) 563-0292
Area Served: Clinton, Essex and Franklin counties

Deirdre Garrett-Scott , Ombudsman Coordinator

Region 3
Center for Independence of the Disabled

841 Broadway , Suite 301
New York, ny 10003
Work: For Bronx, Manhattan and Richmond 212-812-2901; For Kings and Queens 212-812-2911
Area Served: New York City

Gabriel Felix , Ombudsman Coordinator

Region 4
Westchester Independent Living Center, Inc.

10 Country Center Road , Suite 203, Second Floor
White Plains, ny 10607
Work: 914-682-3926 ext. 2111
Area Served: Putnam, Rockland, and Westchester counties

Pat Connor , Ombudsman Coordinator

Region 8
Northern Regional Center for Independent Living, Inc.

210 Court Street #107
Watertown, ny 13601
Work: 315-785-8703
Area Served: Jefferson, Lewis and St. Lawrence counties

Patricia Chevallard , Ombudsman Coordinator

Region 12
Tompkins County Office for the Aging

214 West Martin Luther King Jr./State street
Ithaca, ny 14850
Work: (607) 274-5498
Fax: (607) 274-5495
Area Served: Chemung, Schuyler and Tompkins counties

Mary Clare Campion , Ombudsman Coordinator

Region 2
Family and Children's Association

100 East Old Country Road , Ombudsman Service, Ste. 20
Mineola, ny 11501
Work: (516) 466-9718 ext. 2
Fax: 516-466-9718
Area Served: Nassau County

Rebecca Bradley , Ombudsman Coordinator

Region 11
Action for Older Persons

200 Plaza Dr. , Suite B
Vestal, ny 13850
Work: (607) 722-1251 ext.101
Fax: (607) 722-1293
Area Served: Broom, Chenango, Delaware and Tioga counties

Yvette Boisnier , Ombudsman Coordinator

Region 1
Family Service League

55 Horizon Drive
Huntington, ny 11743
Work: (631) 470-6755
Fax: (631) 396-2363
Area Served: Suffolk County

Citizen Advocacy Groups

Coalition of Institutionalized Aged & Disabled (CIAD)

Geoff Lieberman , Executive Director

425 East 25th Street
New York, NY 10010
Work: (212) 481-7572
Website: http://www.ciadny.org

Long Term Care Community Coalition

Richard Mollot , Executive Director

One Penn Plaza , Suite 6252
New York, ny 10119
Work: (212) 385-0355
Website: http://www.ltccc.org

Other

Office on Aging

Greg Olsen , Acting Director
New York State Office for the Aging

2 Empire State Plaza
Albany, ny 12223-1251
Work: (518) 474-7012
Fax: (518) 474-1398
Website: http://www.aging.ny.gov/

Protection and Advocacy Agency

Roger Bearden , Chair
NYS Commission on Quality Care and Advocacy for Persons with Disabilities

401 State Street
Schenectady, ny 12305-2397
Work: (518) 388-1281
Fax: (518) 388-1276

NYS Commission on Quality of Care and Advocacy for Persons with Disabilities

Protection and Advocacy Agency

401 State Street
Schenectady, ny 12305-2397
Work: (518) 388-1281

Quality Improvement Organization

Livanta, LLC New York

, ny
Work: (866) 815-5440

State Attorneys General

Eric Schneiderman

The Capitol , 2nd Floor
Albany, ny 12224
Work: (518) 474-7330
Website: http://www.ag.ny.gov/

Adult Protective Service Agency

Sheila Poole , Acting Commissioner
New York State Office of Children and Family Services

52 Washington Street , Room 22 North
Rensselaer, ny 12144
Work: (518) 473-7993
Fax: (518) 486-7550

Adult Protective Services Agency

New York State Office of Children and Family Services

52 Washington Street , Room 322 North
Rensselaer, ny 12144
Website: http://www.ocfs.state.ny.us/main/

Board of Examiners for Nursing Home Administrator

Martha Levy

161 Delaware Ave.
Delmar, ny 12054
Work: (518) 408-1297
Fax: (518) 408-1632

Board of Examiners for Nursing Home Administrator

Board of Examiners

161 Delaware Avenue
Delmar, ny 12054
Work: (518) 408-1297

Licensure and Certifications

Jacqueline Pappalardi , Director
NY Office of Health Systems Management Nursing Home and ICF/IID

Mail Stop CA LTC , Empire State Plaza
Albany, ny 12237
Work: (518) 408-1267
Fax: (518) 408-1157

Medicaid Agency

Jason Helgerson , State Medicaid Director, Deputy Commissioner
New York State Department of Health

Emprie State Plaza , Corning Tower, Room 1466
Albany, ny 12237
Work: (518) 474-3018

Medicaid Fraud Unit Control

New York State Office of the Medicaid Inspector General

800 North Pearl Street
Albany, ny 12204
Work: (518) 473-3782

NY State Office of the Medicaid Inspector General

Amy Held , Acting Director
Medicaid Fraud Unit Control of New York

120 Broadway, 13th Floor
New York, ny 10271
Work: (212) 417-5250
Fax: (212) 417-4284

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