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Meet the Team
Consumer Voice Leadership
50th Anniversary
Contact Us
Internships
Open Internships
OUR WORK
Priority Issues
Residents’ Rights Month
National Ombudsman Resource Center (NORC)
About Ombudsman Program
Updates & News
LEARNING & RESOURCES
Podcast
Letters & Statements
Reports
Annual Conference
Webinars
Laws & Regulations
Training
GET INVOLVED
Advocacy Toolkit
Become a Member
Join
President’s Circle of Leaders
Donate
Other Ways to Give
Tributes
Calendar
CONSUMER CENTER
Getting Quality Care
Residents’ Rights
Finding Long-Term Care
Filing a Complaint & Getting Help
Issues You May Face
Family Council Center
Resident Council Center
FIND AN OMBUDSMAN
DONATE
The Voice
The Voice: September 16, 2025
Podcast
Episode 59: Documenting Resident Concerns: Tools for Stronger Advocacy in Long-Term Care
Fact Sheet
Fact Sheet: Documenting Resident Concerns in Long-Term Care
The Voice
The Voice: September 9, 2025
News
Consumer Voice Condemns CMS Plan to Rescind the Minimum Staffing Rule in Nursing Homes
The Voice
The Voice: September 2, 2025
The Voice
The Voice: August 26, 2025
Podcast
Episode 58: Advocating for Increased Personal Needs Allowances in Nursing Homes
The Voice
The Voice: August 19, 2025
Fact Sheet
Fact Sheet: What is Personal Needs Allowance? & PNA By State Chart
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