66 Industry Avenue, Suite 9 Springfield, MA 01104

Area Served : Agawam, Brimfield, E. Longmeadow, Hampden, Holland, Monson, Palmer, Springfield, Wales, W. Springfield, Wilbraham areas

Allan Mitchell, Program Director

66 Industry Ave Springfield, MA 01104

Area Served : Agawam. Amherst, Auburn, Ayer, Belchertown, Blackstone, Charlton, Chicopee, Clinton, Dalton, East Longmeadow, Fitchburg, Franklin, Gardner, Greenfield, Holyoke, Hopedale, Lancaster, Lanesboro, Lee, Leeds, Lenox, Leominster, Longmeadow, Ludlow, Milford, Northampton, Northbridge, Pittsfield, Shrewsbury, South Hadley, Southwick, Springfield, Ware, Webster, West Groton, Westfield, Wilbraham, Worcester

Amber Haywood, Assisted Living Ombudsman Program Director

8 Silsbee Street Lynn, MA 01901

Area Served : Cambridge, Lynn, Lynnfield, Nahant, Saugus, Somerville, Swampscott

Jillian O'Brien, Ombudsman Program Director

555 Armory Street, ETHOS Jamaica Plain, MA 02130

Area Served : Boston area

Marietta McCarthy, Program Director

68 Route 134 South Dennis, MA 02660-3774

Area Served : Barnstable, Bourne, Brewster, Chatham, Chilmark, Dennis, Eastham, Edgartown, Falmouth, Gay Head, Harwich, Mashpee, Nantucket, Oak Bluffs, Orleans, Provincetown, Sandwich, Tisbury, Truro, Wellfleet, W Tisbury, Yarmouth areas

Cathy Ode, Program Director

73 South Church St Pittsfield, MA 01201

Area Served : Adams, Alford, Becket, Cheshire, Clarksburg, Dalton, Egremont, Florida, Great Barrington, Hancock, Hinsdale, Lanesborough, Lee, Lenox, Monterey, Mt. Washington, New Ashford, New Marleborough, N Adams, Otis, Peru, Pittsfield

Nichole Vogel, Ombudsman Program Manager