Specialized Information for:

Long-Term Care ConsumersFamily MembersAdvocatesCOVID-19
  • Visitation in
    Long-Term Care Facilities

    Residents of long-term care have been subject to strict visitation policies for months since the beginning of the COVID-19 pandemic. Our visitation page provides info on the most recent guidelines, tips for when visits resume, what to do if you are denied entry, and more.

    Learn More
  • COVID-19 in
    Long-Term Care Facilities

    Find the latest policy announcements, resources, tools, and tips for advocates, families and residents of long-term care facilities.

    Learn More
  • A Consumer Education Campaign Avoiding Drugs as
    Chemical Restraints

    While medicine is important for healthcare, in some cases it can cause more harm than good.

    Learn More & Find Resources
Nursing Home Visitation and Quarantine: Frequently Asked Questions & Advocacy Strategies for Families May 14, 2021

This new document reviews some of the most frequent questions we are asked by family members.

News Article
Tribute to Those Impacted by COVID-19 May 13, 2021

Consumer Voice has created a special webpage to honor and remember those we’ve lost during the lockdown.

News Article
New Issue of the Resident Advocate Newsletter May 04, 2021

The May 2021 issue of The Resident Advocate, a newsletter for residents of long-term care facilities, is now available.

News Article
Reunite Nursing Home Residents with Their Loved Ones Now! - Sign the Petition February 15, 2021

On March 13, 2021, it will be one year since state and federal officials banned visits in nursing homes. Sign the petition to reunite residents with their familes.

Take Action
Join Us This Friday for a Twitter Storm to Open Nursing Home Doors February 10, 2021

It’s been almost one year since nursing homes shut their doors on March 13, 2020. Join Consumer Voice this Friday, February 12th to urge Congress and CMS to #OpenNursingHomeDoors.

Take Action
Tell Congress to Say NO to Immunity for Nursing Homes and Other Long-Term Care Facilities July 31, 2020

The recently introduced Senate bill - the Safe to Work Act (S 4317) - would remove a nursing home’s liability for all negligent care that harms or results in the death of residents from 2019 until 2024 - including harm totally unrelated to COVID-19.  Please act now to urge your members of Congress to strongly oppose this bill.

Take Action
Thank You for Tweeting! February 12, 2021

Thank you to all those who participated in the Twitter Storm to ask CMS and Congress to #OpenNursingHomeDoors. Be sure you’ve signed the petition.

Action Update
Update on Immunity September 15, 2020

It is now unclear whether Congress will pass any COVID-19 relief legislation, including any provisions related to immunity for nursing homes from liability for COVID-related care.

Action Update
Older Americans Act Reauthorization Passes House March 12, 2020

HR 4334 passed the House and will now go to the President to sign.

Action Update
Share your experiences with visitation in long-term care facilities.
Residents and family members are invited to complete a survey.