Specialized Information for:

Long-Term Care ConsumersFamily MembersAdvocates
  • Consumer Voice and NORC On-Demand
    Training Center

    This on-demand education platform allows you to delve into important topics through our online courses.

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  • Be Prepared:
    Emergency Preparedness Resources

    All long-term care facilities should have a comprehensive emergency plan in place just like a family should, so that people can be protected and supported in times of crisis.

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  • Materials Available from
    2018 Annual Conference

    Materials from sessions and plenaries at the 2018 Consumer Voice Annual Conference are now available.

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  • Revised
    Nursing Facility Regulations

    Get the latest resources and information about the revised nursing facility regulations.

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Consumer Voice ClearinghouseYour one-stop destination for long-term care information

Policy Break: New CMS Initiative to Focus on Staffing December 05, 2018

The Centers for Medicare and Medicaid Services released a memo outlining several actions it is implementing related to staffing.

News Article
November 27th is Giving Tuesday November 27, 2018

Join us in a global day of giving as we stand for quality care!

News Article
Congratulations to the 2018 Consumer Voice Leadership Award Winners November 14, 2018

The Consumer Voice is proud to announce the recipients of its annual leadership awards.

News Article
REMINDER AND REVISED COMMENTS: Oppose the Rollback of Emergency Preparedness Rules: Submit Comments to CMS by November 19! November 07, 2018

Thank you to everyone who has already submitted comments to oppose the rollback of the emergency preparedness rules. For those who haven’t, there’s still time!

Take Action
Oppose the Rollback of Emergency Preparedness Rules: Submit Comments to CMS by November 19! October 19, 2018

The emergency preparedeness requirements are targets of CMS’ recent proposed rollbacks.  Tell CMS that emergency preparedness regulations are critical for protecting residents of nursing homes!

Take Action
Ensure the Right to Fair and Impartial Judges July 18, 2018

President Trump has issued an Executive Order allowing Administrative Law Judges to be selected by political appointees. Contact your members of Congress and urge them to ensure people’s right to fair and impartial decisions!

Take Action
Oppose the Rollback of Emergency Preparedness Rules: Sign on to Consumer Voice's NEW Letter and/or Submit Comments to CMS November 14, 2018

Now it’s easier than ever to say “NO” to CMS’s proposal to weaken nursing home emergency preparedness regulations – just sign on to Consumer Voice’s comment letter.

Action Update
Consumer Voice Statement on Oversight and Investigations Hearing September 06, 2018

The National Consumer Voice for Quality Long-Term Care (Consumer Voice) commends the U.S. House Subcommittee on Oversight and Investigations for holding a hearing today entitled, “Examining Federal Efforts to Ensure Quality of Care and Resident Safety in Nursing Homes.”

Action Update
Consumer Voice Opposes New Hampshire’s Proposal to Eliminate Retroactive Medicaid Coverage September 03, 2018

Consumer Voice sent a letter to the U.S. Department of Health and Human Services to oppose the New Hampshire Health Protection Program demonstration project.

Action Update

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