Specialized Information for:

Long-Term Care ConsumersFamily MembersAdvocatesCOVID-19
  • Join us in Baltimore in October! Register for the
    2023 Conference

    Join us in Baltimore, and via livestreaming sessions, for a conference that educates and empowers long-term care consumers and consumer advocates.

    Learn More & Register
  • Consumer Voice Reports Reveal How
    Inadequate Staffing Affects Residents

    Chronic understaffing has been a serious problem in nursing homes for decades and has been exacerbated by the COVID-19 pandemic.

    Learn More
  • A Consumer Education Campaign Avoiding Drugs as
    Chemical Restraints

    While medicine is important for healthcare, in some cases it can cause more harm than good.

    Learn More & Find Resources
GAO Report Finds Transparency Gaps in Private Equity Nursing Home Ownership September 27, 2023

The U.S. Government Accountability Office (GAO) released a report titled “Limitations of Using CMS Data to Identify Private Equity and Other Ownership” that shows transparency gaps in the data collected by the Centers for Medicare and Medicaid Services (CMS) to identify private equity and other owners in nursing homes.

News Article
CMS Must Make the Minimum Staffing Rule Stronger To Protect All Nursing Home Residents September 22, 2023

While Consumer Voice appreciates that a standard has been proposed, it must be made much stronger so that all nursing home residents are safe and living a high quality of life.

News Article
CMS Releases Proposed Rule on Nursing Homes Minimum Staffing Standard September 01, 2023

The Centers for Medicare & Medicaid Services (CMS) released the long-anticipated Notice of Proposed Rule Making (NPRM) that would implement a minimum staffing standard in nursing homes.

News Article
Comment on the Proposed Minimum Staffing Standard in Nursing Homes September 27, 2023

Use our step-by-step instructions to submit simple comments on CMS’s proposed minimum staffing rule in nursing homes.

Take Action
Tell Congress to Support a Strong Minimum Staffing Standard in Nursing Homes July 27, 2023

Contact your member of Congress to urge them to stand with nursing home residents, their families, and nursing home workers and support a strong minimum staffing standard in nursing homes.

Take Action
Tell Congress to Support Standards for Nursing Home Staffing and Transparency April 06, 2023

Urge your Members of Congress to support proposals that would require staffing standards in nursing homes and increase transparency and accountability for owners and use of public money.

Take Action
Tell Your Member of Congress to Hold Nursing Homes Accountable July 12, 2022

Have you taken all three of our recent actions? 1) Schedule a Visit; 2) Send a Message; 3) Make a Phone Call

Action Update

A provision to require at least one registered nurse 24 hours a day has been added to the four critical provisions included in the most recent version of the Build Back Better Act.  Contact your members of Congress to ensure all provisions will be included.

Action Update
Your Advocacy Is Working! However, Nursing Home Residents Still Need Your Help October 29, 2021

Congress has heard your voice! Important nursing home provisions were included in the most recent version of the Build Back Better Act.  However, the inclusion of the provisions in the final bill is not ensured.

Action Update
Consumer Voice has partnered with award-winning filmmaker Susie Singer Carter to help produce this important documentary.
Support the film.