Specialized Information for:

Long-Term Care ConsumersFamily MembersAdvocatesCOVID-19
  • Consumer Voice Reports Reveal How
    Inadequate Staffing Affects Residents

    Chronic understaffing has been a serious problem in nursing homes for decades and has been exacerbated by the COVID-19 pandemic.

    Learn More
  • Registration is Open
    for the 2022 Annual Conference

    Join us virtually December 8-9, 2022.

    Learn More & Register
  • A Consumer Education Campaign Avoiding Drugs as
    Chemical Restraints

    While medicine is important for healthcare, in some cases it can cause more harm than good.

    Learn More & Find Resources
New Guidance from CDC to Reduce Spread of COVID-19 in Assisted Living Facilities November 29, 2022

The Centers for Disease Control and Prevention (CDC) released new guidance to help reduce the spread of COVID-19 within congregate settings, including assisted living facilities.

News Article
Help Us Carry the Voices of Residents to Policymakers November 28, 2022

With your continued help we will be at the table as decisions are being made to ensure the well-being of residents is at the center of any policy development and ensure resident voices are heard.

News Article
Spending Time with Loved Ones During the Holidays November 23, 2022

The holiday season is quickly approaching and nursing home residents will soon be welcoming an increased number of loved ones visiting their facilities. With a little planning and preparation, residents can visit with their loved ones and stay safe during their holiday visits! Remember: Residents have the right to see visitors of their choosing when they choose, and residents can leave their facilities to visit with family, participate in community activities, or for any other reason.

News Article
Use Our Advocacy Toolkit to Set Up a Visit to Urge Your Member of Congress to Support Policies that Hold Nursing Homes Accountable June 21, 2022

Nursing homes have been telling Members of Congress why they can’t provide quality care and hire staff.  Your Members need to hear from YOU to say “Yes, they can” and to support policies that will hold the nursing homes accountable.

Take Action
Submit Detailed Responses to CMS Regarding Staffing May 26, 2022

Get our detailed model responses to submit to the Centers for Medicare & Medicaid Services regarding a minimum staffing standard in nursing homes.

Take Action
Quick & Easy: Submit Suggested Responses to CMS Regarding Staffing May 24, 2022

Using our quick suggested response it only takes a couple of minutes to make your voice heard!

Take Action
Tell Your Member of Congress to Hold Nursing Homes Accountable July 12, 2022

Have you taken all three of our recent actions? 1) Schedule a Visit; 2) Send a Message; 3) Make a Phone Call

Action Update

A provision to require at least one registered nurse 24 hours a day has been added to the four critical provisions included in the most recent version of the Build Back Better Act.  Contact your members of Congress to ensure all provisions will be included.

Action Update
Your Advocacy Is Working! However, Nursing Home Residents Still Need Your Help October 29, 2021

Congress has heard your voice! Important nursing home provisions were included in the most recent version of the Build Back Better Act.  However, the inclusion of the provisions in the final bill is not ensured.

Action Update
Consumer Voice has partnered with award-winning filmmaker Susie Singer Carter to help produce this important documentary.
Support the film.