Specialized Information for:

Long-Term Care ConsumersFamily MembersAdvocatesCOVID-19
  • Information for Advocates COVID-19 in
    Long-Term Care Facilities

    Find the latest policy announcements, resources, tools, and tips for advocates, families and residents of long-term care facilities.

    Learn More
  • A Consumer Education Campaign Avoiding Drugs as
    Chemical Restraints

    While medicine is important for healthcare, in some cases it can cause more harm than good.

    Learn More & Find Resources
  • Resources Available on
    Involuntary Transfer and Discharge

    The threat of transfer or discharge from a nursing home can be both frightening and stressful for residents and their families. Check out these helpful resources and learn about your rights.

    Learn More
  • Nursing Facility

    Get the latest resources and information about the nursing facility regulations.

    Learn More
New Information Cards Available: Know Your Drugs & Know Your Rights June 25, 2020

As a part of our consumer education campaign, Avoiding Drugs as Chemical Restraints: Changing the Culture of Care, Consumer Voice created expandable information cards: Know Your Drugs & Know Your Rights.

News Article
COVID-19 Essential Checklists for Moving Home June 25, 2020

Two new checklists - “Keeping Family Together During COVID-19: A Checklist” and “Should I Take My Loved One Home During the COVID-19 Crisis?” - are available from the National Center on Elder Abuse and the National Consumer Voice for Quality Long-Term Care.

News Article
Consumer Voice Executive Director Lori Smetanka Named to Coronavirus Commission on Safety and Quality in Nursing Homes June 22, 2020

The Centers for Medicare & Medicaid Services announced the membership of the independent Coronavirus Commission on Safety and Quality in Nursing Homes, including Consumer Voice Executive Director Lori Smetanka.

News Article
Submit Comments about CMS Rule on COVID-19 Reporting for Nursing Homes June 29, 2020

We urge you to submit comments calling on CMS to mandate that additional data be collected and that nursing homes share with residents, their representatives, and their families the same information they report to the CDC.

Take Action
Visitation Saves Lives: Day of Action June 30th June 29, 2020

The visitation ban in long-term care facilities, in place for more than 100 days now, has been an extreme hardship for residents and their families. Share your story during the day of action.

Take Action
Residents Matter: More is Needed to Protect Residents and Staff from COVID-19 April 17, 2020

Tell the White House, Congress, State Legislators, Governors, and CMS that the 2.4 million people in nursing homes and other long-term care facilities should not be forgotten.

Take Action
Older Americans Act Reauthorization Passes House March 12, 2020

HR 4334 passed the House and will now go to the President to sign.

Action Update
Money Follows the Person Funding Update January 07, 2020

Congress has approved another short-term reauthorization of the Money Follows the Person program as a part of the minibus spending bill.

Action Update
Department of Labor Abandons Rule Allowing Teenagers to Operate Patient Lifts November 26, 2019

The Department of Labor abandoned a proposed rule that would have allowed 16- and 17-year olds to operate power patient lifts without direct supervision in health care settings, including long-term care settings.

Action Update
Residents and Families:
Find resources about COVID-19 in long-term care facilities.