Specialized Information for:

Long-Term Care ConsumersFamily MembersAdvocatesCOVID-19
  • Consumer Voice Reports Reveal How
    Inadequate Staffing Affects Residents

    Chronic understaffing has been a serious problem in nursing homes for decades and has been exacerbated by the COVID-19 pandemic.

    Learn More
  • A Consumer Education Campaign Avoiding Drugs as
    Chemical Restraints

    While medicine is important for healthcare, in some cases it can cause more harm than good.

    Learn More & Find Resources
Advocates Send Letter to CMS in Support of Staffing Study and Their Plan to Propose Minimum Staffing Standard February 02, 2023

Consumer Voice along with more than a dozen other advocacy organizations sent a letter to Chiquita Brooks-Lasure, the Administrator of the Centers for Medicare & Medicaid Services (CMS), expressing strong support for the agency’s efforts to address the staffing crisis in nursing homes across the country.

News Article
Biden Administration Announces End to Public Health Emergency February 01, 2023

This announcement means that all outstanding waivers granted to nursing homes from certain regulatory requirements will end on May 11, 2023.

News Article
New OIG Report on First Year of COVID-19 Pandemic Dispels Myth of Inevitability of Infection, Finds Fault with Infection Surveys, and Recommends Exploring Increased Staffing to Protect Residents from Infections January 19, 2023

The Office of Inspector General for the U.S. Department of Health and Human Services (OIG) released a data brief that examined how COVID-19 affected nursing homes during the first year of the pandemic.

News Article
Urge Your Members of Congress to Include Provisions that Support and Protect Nursing Home Residents in End of Year Appropriations Bill December 06, 2022

Nursing home residents need your help! Contact your members of Congress today and tell them to stand with nursing home residents and include nursing home provisions in an end of year appropriations bill.

Take Action
Use Our Advocacy Toolkit to Set Up a Visit to Urge Your Member of Congress to Support Policies that Hold Nursing Homes Accountable June 21, 2022

Nursing homes have been telling Members of Congress why they can’t provide quality care and hire staff.  Your Members need to hear from YOU to say “Yes, they can” and to support policies that will hold the nursing homes accountable.

Take Action
Submit Detailed Responses to CMS Regarding Staffing May 26, 2022

Get our detailed model responses to submit to the Centers for Medicare & Medicaid Services regarding a minimum staffing standard in nursing homes.

Take Action
Tell Your Member of Congress to Hold Nursing Homes Accountable July 12, 2022

Have you taken all three of our recent actions? 1) Schedule a Visit; 2) Send a Message; 3) Make a Phone Call

Action Update
CALLING ALL ADVOCATES - ACTION NEEDED NOW November 05, 2021

A provision to require at least one registered nurse 24 hours a day has been added to the four critical provisions included in the most recent version of the Build Back Better Act.  Contact your members of Congress to ensure all provisions will be included.

Action Update
Your Advocacy Is Working! However, Nursing Home Residents Still Need Your Help October 29, 2021

Congress has heard your voice! Important nursing home provisions were included in the most recent version of the Build Back Better Act.  However, the inclusion of the provisions in the final bill is not ensured.

Action Update
Consumer Voice has partnered with award-winning filmmaker Susie Singer Carter to help produce this important documentary.
Support the film.