Specialized Information for:

Long-Term Care ConsumersFamily MembersAdvocatesCOVID-19
  • COVID-19 Vaccination
    for Individuals in Long-Term Care

    Visit our webpage for information about the COVID-19 vaccination process for individuals in long-term care facilities, what consumers and advocates can do, and further resources.

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  • Visitation in
    Long-Term Care Facilities

    Residents of long-term care have been subject to strict visitation policies for months since the beginning of the COVID-19 pandemic. Our visitation page provides info on the most recent guidelines, tips for when visits resume, what to do if you are denied entry, and more.

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  • Information for Advocates COVID-19 in
    Long-Term Care Facilities

    Find the latest policy announcements, resources, tools, and tips for advocates, families and residents of long-term care facilities.

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  • A Consumer Education Campaign Avoiding Drugs as
    Chemical Restraints

    While medicine is important for healthcare, in some cases it can cause more harm than good.

    Learn More & Find Resources
Lawsuit Alleges CMS Violated Enforcement Provisions January 19, 2021

Consumer Voice joined a lawsuit filed by AARP Foundation and Constantine Cannon LLP alleging that CMS put residents at risk by limiting enforcement penalties.

News Article
Consumer Voice Report on Effects of Lockdown on Long-Term Care Residents January 19, 2021

Consumer Voice has published a report, The Devastating Effect of Lockdowns on Residents of Long-Term Care Facilities During COVID-19, based on responses from family members of residents of long-term care facilities.

News Article
New Podcast Episode on Finding Real Solutions for Behavioral Health Needs in Persons with Dementia January 15, 2021

Episode 8 of the Pursuing Quality Long-Term Care Podcast is now available on Apple Podcasts. Too often, caregivers are ill-equipped to address the needs of persons living with dementia, especially those related to behavioral health. In this episode we are sharing with you a presentation held at the 2020 Consumer Voice Virtual Conference. Listen as we explore strategies, effective treatments, and support for residents and families who often need help understanding their rights and how to get good care.

News Article
Tell Congress to Say NO to Immunity for Nursing Homes and Other Long-Term Care Facilities July 31, 2020

The recently introduced Senate bill - the Safe to Work Act (S 4317) - would remove a nursing home’s liability for all negligent care that harms or results in the death of residents from 2019 until 2024 - including harm totally unrelated to COVID-19.  Please act now to urge your members of Congress to strongly oppose this bill.

Take Action
Submit Suggestions to Coronavirus Nursing Home Commission July 10, 2020

The Commission on Safety and Quality in Nursing Homes has announced it is accepting ideas and suggestions from the public until 5pm Friday, July 17.

Take Action
Submit Comments about CMS Rule on COVID-19 Reporting for Nursing Homes June 29, 2020

We urge you to submit comments calling on CMS to mandate that additional data be collected and that nursing homes share with residents, their representatives, and their families the same information they report to the CDC.

Take Action
Update on Immunity September 15, 2020

It is now unclear whether Congress will pass any COVID-19 relief legislation, including any provisions related to immunity for nursing homes from liability for COVID-related care.

Action Update
Older Americans Act Reauthorization Passes House March 12, 2020

HR 4334 passed the House and will now go to the President to sign.

Action Update
Money Follows the Person Funding Update January 07, 2020

Congress has approved another short-term reauthorization of the Money Follows the Person program as a part of the minibus spending bill.

Action Update
Residents and Families:
Find resources about COVID-19 in long-term care facilities.