Specialized Information for:

Long-Term Care ConsumersFamily MembersAdvocates
  • Getting Quality Care
    in a Nursing Home

    Browse our website for resources and information to help you advocate for quality long-term care.

    Learn More
  • Be Prepared:
    Emergency Preparedness Resources

    All long-term care facilities should have a comprehensive emergency plan in place just like a family should, so that people can be protected and supported in times of crisis.

    Learn More
  • Save the Date for the
    2019 Annual Conference

    The 2019 Consumer Voice Conference will be held November 3-6, 2019 in Arlington, Virginia. We are currently seeking proposals for conference sessions to create an engaging, informative conference agenda.

    Learn More & Submit a Session Proposal
  • Nursing Facility
    Regulations

    Get the latest resources and information about the nursing facility regulations.

    Learn More

Consumer Voice ClearinghouseYour one-stop destination for long-term care information

Abuse Prevention and Response January 25, 2019

Recent news stories about the sexual assault of a nursing home resident in Arizona has highlighted the need for education, advocacy, and action around preventing abuse of vulnerable individuals.

News Article
Consumer Voice Executive Director Interviewed for CBS This Morning Segment on Sexual Assault in Nursing Home January 24, 2019

Consumer Voice Executive Director Lori Smetanka spoke about protecting nursing home residents in a segment by CBS This Morning about sexual assault and nursing home residents.

News Article
Consumer Voice Executive Director, Lori Smetanka, has a conversation with AGING MATTERS Radio January 16, 2019

Consumer Voice Executive Director, Lori Smetanka, has a conversation with AGING MATTERS host, Cheryl Beversdorf, on how to help individuals receive the care and services of their choice and attain a high quality of life.

News Article
Money Follows the Person Bill Passes House; Urge Your Senator to Vote YES December 18, 2018

The House passed the IMPROVE Act (H.R. 7217) that includes two important provisions related to Medicaid home and community-based services. Contact your Senator and urge them to vote YES on the bill

Take Action
REMINDER AND REVISED COMMENTS: Oppose the Rollback of Emergency Preparedness Rules: Submit Comments to CMS by November 19! November 07, 2018

Thank you to everyone who has already submitted comments to oppose the rollback of the emergency preparedness rules. For those who haven’t, there’s still time!

Take Action
Oppose the Rollback of Emergency Preparedness Rules: Submit Comments to CMS by November 19! October 19, 2018

The emergency preparedeness requirements are targets of CMS’ recent proposed rollbacks.  Tell CMS that emergency preparedness regulations are critical for protecting residents of nursing homes!

Take Action
Money Follows the Person Program Funded for Three Months January 29, 2019

On January 24, the Medicaid Extenders Act which contains provisions to continue funding the Money Follows the Person program, was signed into law.

Action Update
Consumer Voice Resources Featured in CNN Article on Protecting Loved Ones from Sexual Assault in a Nursing Home January 23, 2019

A recent article from CNN provided tips from Consumer Voice resources on protecting your loved ones from abuse or sexual assault in a nursing home.

Action Update
Consumer Voice Submits Comments Opposing Rule that Would Allow Teenagers to Operate Patient Lifts December 17, 2018

Consumer Voice submitted comments to the Department of Labor opposing the proposed rule that would allow 16 and 17-year-olds to operate power patient lifts in health care settings, including long-term care settings.

Action Update

Stand for Quality Care!
We cannot do this important work without you.
Learn More