Specialized Information for:

Long-Term Care ConsumersFamily MembersAdvocatesCOVID-19
  • Consumer Voice Reports Reveal How
    Inadequate Staffing Affects Residents

    Chronic understaffing has been a serious problem in nursing homes for decades and has been exacerbated by the COVID-19 pandemic.

    Learn More
  • COVID-19 in
    Long-Term Care Facilities

    Find the latest information about visitation, policy announcements, resources, tools, and tips for advocates, families and residents of long-term care facilities.

    Learn More
  • A Consumer Education Campaign Avoiding Drugs as
    Chemical Restraints

    While medicine is important for healthcare, in some cases it can cause more harm than good.

    Learn More & Find Resources
New Resource: "Difficult" is Not a Diagnosis May 17, 2022

A new fact sheet, “Difficult” is Not a Diagnosis: What to Do When Your Loved One is Being Pushed to Take Antipsychotic Drugs, is now available for advocates and family members.

News Article
New Podcast Episode with Nursing Home Residents: Part II May 12, 2022

In this episode, we continue our conversation with long-term care residents about the most significant nursing home reforms announced in decades. We speak with two residents to discuss the problems they face in their day-to-day lives from inadequate staffing, the ways nursing home ownership has impacted their lives throughout the pandemic, as well as what can be done to improve their lives in long-term care.

News Article
CMS Requests Input on the Implementation of a Minimum Staffing Standard and Equity Measures April 28, 2022

The Center for Medicare & Medicaid Services (CMS) published a Notice of Proposed Rule Making that included requests for information regarding the implementation of a minimum staffing standard in nursing homes and input on measuring health disparities in resident outcomes.

News Article
March Forth and Tell Congress to Include Nursing Home Provisions in Economic Package March 28, 2022

We need you to contact your Congress members and tell them to take action to support the Biden Administration reforms and also to ensure the important nursing home provisions in the BBB Act are included in any upcoming economic legislation.

Take Action
Write a Letter to the Editor March 14, 2022

Letters are still one of the most widely read sections of the local news, and a great way to get your voice heard by members of your community and elected leaders on key issues.

Take Action
Send a Thank You to President Biden for Announcing Reforms in Nursing Homes March 08, 2022

Join us in thanking President Biden for standing with nursing home residents and introducing these monumental nursing home reforms.

Take Action

A provision to require at least one registered nurse 24 hours a day has been added to the four critical provisions included in the most recent version of the Build Back Better Act.  Contact your members of Congress to ensure all provisions will be included.

Action Update
Your Advocacy Is Working! However, Nursing Home Residents Still Need Your Help October 29, 2021

Congress has heard your voice! Important nursing home provisions were included in the most recent version of the Build Back Better Act.  However, the inclusion of the provisions in the final bill is not ensured.

Action Update
Thank You for Tweeting! February 12, 2021

Thank you to all those who participated in the Twitter Storm to ask CMS and Congress to #OpenNursingHomeDoors. Be sure you’ve signed the petition.

Action Update
Consumer Voice is following several pieces of legislation that affect long-term care consumers.
Learn about legislative initiatives.