Specialized Information for:

Long-Term Care ConsumersFamily MembersAdvocatesCOVID-19
  • Report Details Lack of Adequate Staffing
    Standards in Nursing Homes

    A new report by Consumer Voice documents staffing standards in each state, analyzing the contrast to research-based standards recommended by professionals.

    Learn More
  • COVID-19 in
    Long-Term Care Facilities

    Find the latest information about visitation, policy announcements, resources, tools, and tips for advocates, families and residents of long-term care facilities.

    Learn More
  • A Consumer Education Campaign Avoiding Drugs as
    Chemical Restraints

    While medicine is important for healthcare, in some cases it can cause more harm than good.

    Learn More & Find Resources
CMS Releases Latest List of Special Focus Facilities and Candidates January 27, 2022

The Centers for Medicare & Medicaid Services (CMS) has released the latest list of Special Focus Facilities (SFF) and candidates.  CMS oversees the SFF program, which places special scrutiny on select nursing homes with a documented pattern of providing poor care.

News Article
Additional Nursing Home Staffing Information Now Published on Care Compare Website January 27, 2022

Beginning January 26, 2022, the Centers for Medicare and Medicaid Services (CMS) is posting new information on the Care Compare website that will help consumers have a better understanding of certain staffing information and concerns at facilities.

News Article
OIG Report Details Problems with CMS Oversight of State Survey Agencies January 25, 2022

The Office of Inspector General for the U.S. Department of Health and Human Services released a report, CMS Should Take Further Action to Address States with Poor Performance in Conducting Nursing Home Surveys, detailing problems with the Center for Medicare & Medicaid Services’ oversight of state survey agencies.

News Article
Nursing home industry seeks to eliminate better staffing for residents in Build Back Better Act November 17, 2021

Congress needs to hear directly from residents, families and their advocates that the staffing provisions must be included because adequate staffing is the key to safety and quality of care.

Take Action
Nursing Home Reform Provisions in Budget Reconciliation Bill In Jeopardy October 21, 2021

Contact Your Congressmembers and Tell Them to Support Protections for Nursing Home Residents

Take Action
Tell Congress to Support Nursing Home and Elder Justice Act Provisions in Budget and Reconciliation Package September 09, 2021

Reach out to your Representatives to tell them to support nursing home provisions and Elder Justice Act provisions in the current budget and reconciliation package.

Take Action
CALLING ALL ADVOCATES - ACTION NEEDED NOW November 05, 2021

A provision to require at least one registered nurse 24 hours a day has been added to the four critical provisions included in the most recent version of the Build Back Better Act.  Contact your members of Congress to ensure all provisions will be included.

Action Update
Your Advocacy Is Working! However, Nursing Home Residents Still Need Your Help October 29, 2021

Congress has heard your voice! Important nursing home provisions were included in the most recent version of the Build Back Better Act.  However, the inclusion of the provisions in the final bill is not ensured.

Action Update
Thank You for Tweeting! February 12, 2021

Thank you to all those who participated in the Twitter Storm to ask CMS and Congress to #OpenNursingHomeDoors. Be sure you’ve signed the petition.

Action Update
Consumer Voice is following several pieces of legislation that affect long-term care consumers.
Learn about legislative initiatives.