Specialized Information for:

Long-Term Care ConsumersFamily MembersAdvocatesCOVID-19

2022 In-Person & Virtual Conference


Join us in Baltimore, Maryland November 14-16, 2022 at the Lord Baltimore Hotel to reconnect in person.  Over the pandemic, we've learned how important it is to connect face-to-face, build relationships, learn from each other, and create connections.  With COVID-19 safety measures in mind, we are ready to come together again as a community of advocates.

For those unable to join us in person, virtual conference programming will be December 8-9, 2022.  New live sessions, as well as select recorded programs from the in-person conference will be available. (Note: Registration to the in-person conference also gives you access to the virtual programming). Read FAQs for the virtual conference.


At the 2022 In-Person & Virtual Conference, you will:

  • Listen to key experts at the federal level discuss the latest policy updates;
  • Hear the voice of long-term care consumers;
  • Connect with advocates nationwide and learn about best practices;
  • Gain skills relevant to your work; and
  • Return to your state and community revitalized and equipped with new tools to put your systems and individual advocacy into action!   


Preliminary Agendas:

In-Person Agenda    Virtual Agenda

Sessions and agendas are subject to change.

Who is the conference for?

Many individuals and organizations will find the conference useful, including:

  • Long-term care consumers
  • Family members of long-term care consumers
  • Long-term care Ombudsman programs
  • Long-term care providers and staff
  • Attorneys
  • Advocates
  • All others interested in the quality care and quality of life of long-term care consumers


  • Individuals receiving long-term care are eligible for free registration. Email info@theconsumervoice.org for the discount code.
  • Consumer Voice Members are able to register for the conference at a reduced rate.
    • If you are an active member, simply choose the Consumer Voice Member ticket type.
    • If you would like to add or renew your membership at the time of registration, choose the Consumer Voice Member ticket type then add-on a membership.
    • If you are unsure about your membership status, email csteier@theconsumervoice.org before registering.
  • Groups of 5 or more individuals are able to register for the conference at a reduced rate. To receive the group discount code, email the names of the individuals to csteier@theconsumervoice.org before registering.

Hotel for In-Person Conference

The Lord Baltimore Hotel features:

  • Free WiFi in hotel rooms, lobby, and meeting rooms
  • Great location in downtown Baltimore, a short walk to the Inner Harbor
  • On-site bistro, restaurant, and rooftop bar with views of the Baltimore skyline


  • The Lord Baltimore Hotel is fully booked.  Another room block is available at the Kimpton Hotel Monaco Baltimore Inner Harbor.  This hotel is just around the corner from the Lord Baltimore Hotel, a one minute walk.  The special room rate of $169/night is available until October 21st, or until the group block is sold out, whichever comes first.  Reservations can be made online.
  • Participants will need to book their own rooms in Consumer Voice’s room block (rather than Consumer Voice booking your room for you).

Sponsor & Exhibitor Opportunities

By joining us as a sponsor, you will have the opportunity to reach more people than ever before with the in-person and virtual components to the conference. Past conference attendees represented long-term care Ombudsman programs, citizen advocates, long-term care residents, family members, government officials, policy experts, attorneys, direct care staff, and others who came together for the latest information on national policy issues, skills-based training, best practices, and advocacy strategies. Our numbers have been rising every year, and we expect the same this year. 

Learn more about sponsor and exhibitor opportunities.