Specialized Information for:

Long-Term Care ConsumersFamily MembersAdvocatesCOVID-19
  • Registration is Open
    for the 2021 Annual Conference

    Join us virtually November 3-5, 2021!

    Learn More & Register
  • COVID-19 in
    Long-Term Care Facilities

    Find the latest information about visitation, policy announcements, resources, tools, and tips for advocates, families and residents of long-term care facilities.

    Learn More
  • Residents: Get Creative! 2021 Resident's
    Voice Challenge

    Residents of long-term care facilities are invited to creatively respond to the 2021 Residents’ Rights Month theme "Reclaiming My Rights, My Home, My Life."

    Learn More
  • A Consumer Education Campaign Avoiding Drugs as
    Chemical Restraints

    While medicine is important for healthcare, in some cases it can cause more harm than good.

    Learn More & Find Resources
New Issue Brief on Training of Temporary Nurse Aides July 20, 2021

The new issue brief provides details on why temporary nurse aides need to be required to receive full training and certification.

News Article
Consumer Voice Awarded Grant to Continue Operating National Long-Term Care Ombudsman Resource Center July 20, 2021

The National Consumer Voice for Quality Long-Term Care has been awarded a five-year Cooperative Agreement from the Administration for Community Living (ACL) to continue to operate the National Long-Term Care Ombudsman Resource Center (NORC).

News Article
Reports Show Limits on Visitation Continue to Harm Residents July 01, 2021

Consumer Voice has released two reports with findings from surveys of residents of long-term care facilities and their families.

News Article
Reunite Nursing Home Residents with Their Loved Ones Now! - Sign the Petition February 15, 2021

On March 13, 2021, it will be one year since state and federal officials banned visits in nursing homes. Sign the petition to reunite residents with their familes.

Take Action
Join Us This Friday for a Twitter Storm to Open Nursing Home Doors February 10, 2021

It’s been almost one year since nursing homes shut their doors on March 13, 2020. Join Consumer Voice this Friday, February 12th to urge Congress and CMS to #OpenNursingHomeDoors.

Take Action
Tell Congress to Say NO to Immunity for Nursing Homes and Other Long-Term Care Facilities July 31, 2020

The recently introduced Senate bill - the Safe to Work Act (S 4317) - would remove a nursing home’s liability for all negligent care that harms or results in the death of residents from 2019 until 2024 - including harm totally unrelated to COVID-19.  Please act now to urge your members of Congress to strongly oppose this bill.

Take Action
Thank You for Tweeting! February 12, 2021

Thank you to all those who participated in the Twitter Storm to ask CMS and Congress to #OpenNursingHomeDoors. Be sure you’ve signed the petition.

Action Update
Update on Immunity September 15, 2020

It is now unclear whether Congress will pass any COVID-19 relief legislation, including any provisions related to immunity for nursing homes from liability for COVID-related care.

Action Update
Older Americans Act Reauthorization Passes House March 12, 2020

HR 4334 passed the House and will now go to the President to sign.

Action Update
Questions or concerns about visiting a loved one in a long-term care facility?
Read FAQs and Advocacy Tips.