Specialized Information for:

Long-Term Care ConsumersFamily MembersAdvocatesCOVID-19
  • Join us Friday, March 12th A Virtual Rally
    to Lift the Lockdown

    Join Consumer Voice Friday, March 12th at 12:00pm ET for a rally commemorating the one year anniversary of the nursing home visitation ban.

    Learn More & Register
  • Visitation in
    Long-Term Care Facilities

    Residents of long-term care have been subject to strict visitation policies for months since the beginning of the COVID-19 pandemic. Our visitation page provides info on the most recent guidelines, tips for when visits resume, what to do if you are denied entry, and more.

    Learn More
  • Information for Advocates COVID-19 in
    Long-Term Care Facilities

    Find the latest policy announcements, resources, tools, and tips for advocates, families and residents of long-term care facilities.

    Learn More
  • A Consumer Education Campaign Avoiding Drugs as
    Chemical Restraints

    While medicine is important for healthcare, in some cases it can cause more harm than good.

    Learn More & Find Resources
New Podcast on the Impact of Social Isolation on Nursing Home Residents During COVID-19 February 19, 2021

Episode 10 of the Pursuing Quality Long-Term Care Podcast is now available on Apple Podcasts. In March of 2020, as COVID-19 was spreading through nursing homes at alarming rates, nursing home doors were closed to outside visitors, keeping out families, friends and other members of the community. At the same time, most residents were required to stay in their rooms, doors often shut, having little contact with others. A survey of nursing home residents by Altarum provides a look at the impact of these restrictions on those living in the facilities, and the toll it has taken on their physical and emotional health.

News Article
Statement on the New York Attorney General's Report on the Effect of COVID-19 on Nursing Homes in New York February 05, 2021

The New York Attorney General released a preliminary report on the effect of COVID-19 on nursing homes in New York.

News Article
New Podcast Episode on Advocating for Resident’s Rights and the Long-Term Care Ombudsman Program January 28, 2021

Episode 9 of the Pursuing Quality Long-Term Care Podcast is now available on Apple Podcasts. In this conversation with Bev Laubert, Ohio State Long-Term Care Ombudsman, and Patty Ducayet, Texas State Long-Term Care Ombudsman, we discuss resident rights, the role of the Ombudsman program, and how residents can advocate for their rights in their facility.

News Article
Reunite Nursing Home Residents with Their Loved Ones Now! - Sign the Petition February 15, 2021

On March 13, 2021, it will be one year since state and federal officials banned visits in nursing homes. Sign the petition to reunite residents with their familes.

Take Action
Join Us This Friday for a Twitter Storm to Open Nursing Home Doors February 10, 2021

It’s been almost one year since nursing homes shut their doors on March 13, 2020. Join Consumer Voice this Friday, February 12th to urge Congress and CMS to #OpenNursingHomeDoors.

Take Action
Tell Congress to Say NO to Immunity for Nursing Homes and Other Long-Term Care Facilities July 31, 2020

The recently introduced Senate bill - the Safe to Work Act (S 4317) - would remove a nursing home’s liability for all negligent care that harms or results in the death of residents from 2019 until 2024 - including harm totally unrelated to COVID-19.  Please act now to urge your members of Congress to strongly oppose this bill.

Take Action
Thank You for Tweeting! February 12, 2021

Thank you to all those who participated in the Twitter Storm to ask CMS and Congress to #OpenNursingHomeDoors. Be sure you’ve signed the petition.

Action Update
Update on Immunity September 15, 2020

It is now unclear whether Congress will pass any COVID-19 relief legislation, including any provisions related to immunity for nursing homes from liability for COVID-related care.

Action Update
Older Americans Act Reauthorization Passes House March 12, 2020

HR 4334 passed the House and will now go to the President to sign.

Action Update
Sign the petition
to reunite nursing home residents with their families. Learn more.