Specialized Information for:

Long-Term Care ConsumersFamily MembersAdvocates
  • A Consumer Education Campaign Avoiding Drugs Used as
    Chemical Restraints

    While medicine is important for healthcare, in some cases it can cause more harm than good.

    Learn More & Find Resources
  • Forced Pre-Dispute
    Arbitration Agreements

    Forced pre-dispute arbitration takes advantage of long-term care consumers at their most vulnerable, stacks the deck against them, restricts consumer choice, hides poor care, and lessens provider accountability.

    Learn More & Take Action
  • Nursing Facility
    Regulations

    Get the latest resources and information about the nursing facility regulations.

    Learn More
Phase 3 Nursing Home Regulations Go Into Effect Without Guidance December 05, 2019

On October 26, 2016, CMS published the final revised federal nursing home regulations for nursing homes participating in Medicaid or Medicare programs.  Phase 3 was implemented on November 28, 2019.

News Article
Consumer Voice Executive Director Speaks at Elder Justice Coordinating Council Meeting December 03, 2019

Executive Director Lori Smetanka spoke about abuse, neglect and exploitation of long-term care consumers and provided recommendations.

News Article
Quality Care for Nursing Home Residents Act of 2019 addresses staffing, other critical issues November 22, 2019

Today, Congresswoman Jan Schakowsky and Senator Richard Blumenthal introduced H.R. 5216 and S.2943, the Quality Care for Nursing Home Residents Act of 2019. This legislation would address the lack of adequate numbers of nursing staff to care for nursing home residents.

News Article
Urge Your Representative to Support the FAIR Act to end forced arbitration September 17, 2019

The Forced Arbitration Injustice Repeal (FAIR) Act would end forced pre-dispute arbitration in contracts between consumers and corporations, including nursing homes and assisted living communities.

Take Action
Submit Comments on Proposed Revisions to the Federal Nursing Home Regulations September 04, 2019

Help protect residents by submitting comments by September 16 on proposed changes the current federal nursing home regulations.

Take Action
National Call-In Day March 6 for Money Follows the Person: Tell Your Members of Congress to fund MFP! March 05, 2019

On March 6, join with others across the country to urge Congress to continue funding MFP.

Take Action
Department of Labor Abandons Rule Allowing Teenagers to Operate Patient Lifts November 26, 2019

The Department of Labor abandoned a proposed rule that would have allowed 16- and 17-year olds to operate power patient lifts without direct supervision in health care settings, including long-term care settings.

Action Update
CMS Begins Using Icon to Identify Abuse in Nursing Homes October 23, 2019

The Centers for Medicare and Medicaid Services (CMS) has begun using a red icon to identify nursing homes with certain abuse violations on Nursing Home Compare.

Action Update
The FAIR Act has passed! September 20, 2019

This bill would end forced pre-dispute arbitration in contracts between consumers and corporations, including nursing homes and assisted living communities.

Action Update

Support Consumer Voice in Standing for Quality