Specialized Information for:

Long-Term Care ConsumersFamily MembersAdvocatesCOVID-19
  • Consumer Voice Reports Reveal How
    Inadequate Staffing Affects Residents

    Chronic understaffing has been a serious problem in nursing homes for decades and has been exacerbated by the COVID-19 pandemic.

    Learn More
  • Registration is Open
    for the 2022 Annual Conference

    Join us virtually December 8-9, 2022.

    Learn More & Register
  • A Consumer Education Campaign Avoiding Drugs as
    Chemical Restraints

    While medicine is important for healthcare, in some cases it can cause more harm than good.

    Learn More & Find Resources
OIG Report Shows Failures to Stop Illegal Drugging November 18, 2022

Report from Office of Inspector General (OIG) reveals that CMS’s ten-year effort to stop illegal drugging of nursing home residents has failed.

News Article
CMS Relaxes Enforcement of Nursing Home Staff Vaccination Mandate November 01, 2022

Despite noting its success, the Centers for Medicare & Medicaid Services (CMS) announced that it was relaxing enforcement practices regarding its mandate that all nursing home staff be vaccinated against COVID-19.

News Article
New Fact Sheet on Community Engagement within Long-Term Care Facilities October 26, 2022

A new fact sheet, Inspiring Community Engagement with Long-Term Care Facilities, provides ideas for building community within a long-term care facility and becoming a part of the larger community outside of the facility.

News Article
Use Our Advocacy Toolkit to Set Up a Visit to Urge Your Member of Congress to Support Policies that Hold Nursing Homes Accountable June 21, 2022

Nursing homes have been telling Members of Congress why they can’t provide quality care and hire staff.  Your Members need to hear from YOU to say “Yes, they can” and to support policies that will hold the nursing homes accountable.

Take Action
Submit Detailed Responses to CMS Regarding Staffing May 26, 2022

Get our detailed model responses to submit to the Centers for Medicare & Medicaid Services regarding a minimum staffing standard in nursing homes.

Take Action
Quick & Easy: Submit Suggested Responses to CMS Regarding Staffing May 24, 2022

Using our quick suggested response it only takes a couple of minutes to make your voice heard!

Take Action
Tell Your Member of Congress to Hold Nursing Homes Accountable July 12, 2022

Have you taken all three of our recent actions? 1) Schedule a Visit; 2) Send a Message; 3) Make a Phone Call

Action Update
CALLING ALL ADVOCATES - ACTION NEEDED NOW November 05, 2021

A provision to require at least one registered nurse 24 hours a day has been added to the four critical provisions included in the most recent version of the Build Back Better Act.  Contact your members of Congress to ensure all provisions will be included.

Action Update
Your Advocacy Is Working! However, Nursing Home Residents Still Need Your Help October 29, 2021

Congress has heard your voice! Important nursing home provisions were included in the most recent version of the Build Back Better Act.  However, the inclusion of the provisions in the final bill is not ensured.

Action Update
Consumer Voice has partnered with award-winning filmmaker Susie Singer Carter to help produce this important documentary.
Support the film.