Specialized Information for:

Long-Term Care ConsumersFamily MembersAdvocates
  • Consumer Voice and NORC On-Demand
    Training Center

    This on-demand education platform allows you to delve into important topics through our online courses.

    Learn More
  • Protecting Medicaid:
    Americans' Long-Term Care Safety Net

    The Medicaid program plays a critical role in providing long-term services and supports in our nation.

    Learn More
  • Revised
    Nursing Facility Regulations

    Get the latest resources and information about the revised nursing facility regulations.

    Learn More
  • The Misuse of Antipsychotics
    Among Nursing Home Residents

    The Consumer Voice is actively fighting to end the misuse of antipsychotic drugs as chemical restraints among residents with dementia.

    Learn More

Consumer Voice ClearinghouseYour one-stop destination for long-term care information

New Consumer Voice and NORC On-Demand Training Center April 16, 2018

Consumer Voice and NORC have created an online learning center for all individuals interested in achieving quality long-term care.

News Article
New Training Materials on Abuse and Revised Nursing Home Regulations April 10, 2018

Consumer Voice and NORC have created several new training materials on the topic of abuse, neglect, exploitation and misappropriation of property.  The materials are based on the revised nursing home regulations.

News Article
New Nursing Home Discharge Fact Sheet April 10, 2018

A new fact sheet on nursing home discharges is now available from Consumer Voice and NORC.

News Article
Tell Congress to Increase Funding for the Ombudsman Program March 20, 2018

Urge your member of Congress to request increased funding for the long-term care ombudsman program.

Take Action
ACT NOW: Contact Congress Again to Fund MFP! March 06, 2018

Your actions in early February to ask the Senate to fund the Money Follows the Person (MFP) program (#FundMFP) made a big impact.  Now it is time to go all out and make a big push to pass the EMPOWER Care Act!

Take Action
Urge Congress to continue the Money Follows the Person Program! January 30, 2018

The future of the Money Follows the Person program is at risk. Urge your Senators to co-sponsor the bill to improve and extend the program for five years.

Take Action
Spending Bill for Remainder of 2018: The Good and the Sad March 27, 2018

Congress has passed and the President has signed a $1.3 trillion spending bill to fund the federal government through September 2018.

Action Update
Thank You to Those Who Signed Our Letter to CMS on Arbitration August 05, 2016

Thank you to all the individuals and organizations who signed onto our letter to CMS calling for the agency to ban pre-dispute arbitration clauses in nursing home agreements once and for all.

Action Update
U.S. Senate Approves Older Americans Act Reauthorization April 08, 2016

Yesterday, the U.S. Senate unanimously approved a bill to reauthorize the Older Americans Act!  House-amended S. 192, the Older Americans Act Reauthorization Act of 2015, will now be sent to President Obama to sign.

Action Update

Read the recent article on Advocating for Nursing Facility Residents Under the Revised Federal Requirements.