Specialized Information for:

Long-Term Care ConsumersFamily MembersAdvocates
  • Tips for Residents and Families Advocating for Rights
    and Better Care in Nursing Homes

    Too often residents' rights are being violated and residents' needs are not being met. Learn how to advocate for yourself or your family member.

    Learn More
  • Consumer Voice Comments on the
    Proposed Staffing Standard in Nursing Homes

    Consumer Voice submitted comments in response to the Centers for Medicare & Medicaid Services (CMS)‘s proposed nursing home staffing rule.

    Read Our Comments
  • A Consumer Education Campaign Avoiding Drugs as
    Chemical Restraints

    While medicine is important for healthcare, in some cases it can cause more harm than good.

    Learn More & Find Resources
New Podcast Episode on Family Caregivers and Family Councils February 22, 2024

Marcella Goheen, a family member and advocate, discusses how families can individually and collectively, through family councils, be a strong voice for quality and for change in nursing homes.

News Article
Call for Proposals: Financial Transparency in Nursing Homes Project February 15, 2024

Consumer Voice has received a two-year grant from Arnold Ventures to provide direct support, technical assistance, and training to two states interested in advocating at the state level for increased transparency and accountability in nursing home finances and ownership.

News Article
New Reference Guide on Related Party Transactions February 06, 2024

Each year, nursing homes funnel Medicare and Medicaid dollars meant for nursing home resident care through companies they own with little to no scrutiny on how this money is used.

News Article
Comment on the Proposed Minimum Staffing Standard in Nursing Homes September 27, 2023

Use our step-by-step instructions to submit simple comments on CMS’s proposed minimum staffing rule in nursing homes.

Take Action
Tell Congress to Support a Strong Minimum Staffing Standard in Nursing Homes July 27, 2023

Contact your member of Congress to urge them to stand with nursing home residents, their families, and nursing home workers and support a strong minimum staffing standard in nursing homes.

Take Action
Tell Congress to Support Standards for Nursing Home Staffing and Transparency April 06, 2023

Urge your Members of Congress to support proposals that would require staffing standards in nursing homes and increase transparency and accountability for owners and use of public money.

Take Action
Tell Your Member of Congress to Hold Nursing Homes Accountable July 12, 2022

Have you taken all three of our recent actions? 1) Schedule a Visit; 2) Send a Message; 3) Make a Phone Call

Action Update

A provision to require at least one registered nurse 24 hours a day has been added to the four critical provisions included in the most recent version of the Build Back Better Act.  Contact your members of Congress to ensure all provisions will be included.

Action Update
Your Advocacy Is Working! However, Nursing Home Residents Still Need Your Help October 29, 2021

Congress has heard your voice! Important nursing home provisions were included in the most recent version of the Build Back Better Act.  However, the inclusion of the provisions in the final bill is not ensured.

Action Update
Consumer Voice has partnered with award-winning filmmaker Susie Singer Carter to help produce this important documentary.
Support the film.