Specialized Information for:

Long-Term Care ConsumersFamily MembersAdvocatesCOVID-19
  • Registration is Open
    for the 2021 Annual Conference

    Join us virtually November 3-5, 2021!

    Learn More & Register
  • Visitation in
    Long-Term Care Facilities

    Residents of long-term care have been subject to strict visitation policies for months since the beginning of the COVID-19 pandemic. Our visitation page provides info on the most recent guidelines, tips for when visits resume, what to do if you are denied entry, and more.

    Learn More
  • COVID-19 in
    Long-Term Care Facilities

    Find the latest policy announcements, resources, tools, and tips for advocates, families and residents of long-term care facilities.

    Learn More
  • A Consumer Education Campaign Avoiding Drugs as
    Chemical Restraints

    While medicine is important for healthcare, in some cases it can cause more harm than good.

    Learn More & Find Resources
New Podcast Episode on Resuming In-Person Ombudsman Visits During COVID-19 June 18, 2021

A new episode of the Pursuing Quality Long-Term Care podcast is now available. In this episode we are sharing with you a presentation held by the National Long-Term Care Ombudsman Resource Center (NORC) on how to identify and respond to signs of trauma and potential abuse or neglect and support residents as Ombudsman programs resume in-person visits during the COVID-19 pandemic.

News Article
Accessing COVID-19 Vaccines in Long-Term Care Facilities June 16, 2021

All nursing home and assisted living facility residents and staff can receive a COVID-19 vaccine from the long-term care facility where they live or work.  Read our information sheet to learn more.

News Article
Advocates Call on CMS to Restore Full Visitation Rights June 15, 2021

Consumer Voice, along with partner advocates, have sent a letter calling on the Centers for Medicare and Medicaid Services to fully restore the visitation rights of nursing home residents.

News Article
Reunite Nursing Home Residents with Their Loved Ones Now! - Sign the Petition February 15, 2021

On March 13, 2021, it will be one year since state and federal officials banned visits in nursing homes. Sign the petition to reunite residents with their familes.

Take Action
Join Us This Friday for a Twitter Storm to Open Nursing Home Doors February 10, 2021

It’s been almost one year since nursing homes shut their doors on March 13, 2020. Join Consumer Voice this Friday, February 12th to urge Congress and CMS to #OpenNursingHomeDoors.

Take Action
Tell Congress to Say NO to Immunity for Nursing Homes and Other Long-Term Care Facilities July 31, 2020

The recently introduced Senate bill - the Safe to Work Act (S 4317) - would remove a nursing home’s liability for all negligent care that harms or results in the death of residents from 2019 until 2024 - including harm totally unrelated to COVID-19.  Please act now to urge your members of Congress to strongly oppose this bill.

Take Action
Thank You for Tweeting! February 12, 2021

Thank you to all those who participated in the Twitter Storm to ask CMS and Congress to #OpenNursingHomeDoors. Be sure you’ve signed the petition.

Action Update
Update on Immunity September 15, 2020

It is now unclear whether Congress will pass any COVID-19 relief legislation, including any provisions related to immunity for nursing homes from liability for COVID-related care.

Action Update
Older Americans Act Reauthorization Passes House March 12, 2020

HR 4334 passed the House and will now go to the President to sign.

Action Update
Questions or concerns about visiting a loved one in a long-term care facility?
Read FAQs and Advocacy Tips.