Specialized Information for:

Long-Term Care ConsumersFamily MembersAdvocatesCOVID-19
  • Dignity for All:
    Staffing Standards Now!

    Join us in a campaign to uplift nursing home residents and workers and center their voices in the conversation on staffing standards.

    Learn More
  • Consumer Voice Reports Reveal How
    Inadequate Staffing Affects Residents

    Chronic understaffing has been a serious problem in nursing homes for decades and has been exacerbated by the COVID-19 pandemic.

    Learn More
  • A Consumer Education Campaign Avoiding Drugs as
    Chemical Restraints

    While medicine is important for healthcare, in some cases it can cause more harm than good.

    Learn More & Find Resources
Members of Congress Send Letter to CMS Urging Enactment of a Minimum Staffing Standard in Nursing Ho March 21, 2023

In a March 13, 2023 letter to the Centers for Medicare & Medicaid Services (CMS) Administrator Chiquita Brooks-LaSure, 113 members of Congress urged CMS to propose strong mandatory minimum staffing standards in the proposed Fiscal Year 2024 Medicare payment rule.

News Article
New Podcast Episode on Staffing Standards Benefitting Residents and Workers March 15, 2023

Hear from a nursing home worker and resident about what it’s like to work and live in a nursing home without adequate staff.

News Article
Avoiding Drugs Used as Chemical Restraints: Residents' Rights and Facility Responsibilities March 08, 2023

A new booklet as a part of the Avoiding Drugs as Chemical Restraints campaign provides information and tips on having clear communication with long-term care providers, ensuring that resident needs are met, how to provide nonpharmacological interventions, what to do if an antipsychotic drug has been prescribed, and residents’ rights regarding antipsychotic drugs.

News Article
Urge Your Members of Congress to Include Provisions that Support and Protect Nursing Home Residents in End of Year Appropriations Bill December 06, 2022

Nursing home residents need your help! Contact your members of Congress today and tell them to stand with nursing home residents and include nursing home provisions in an end of year appropriations bill.

Take Action
Use Our Advocacy Toolkit to Set Up a Visit to Urge Your Member of Congress to Support Policies that Hold Nursing Homes Accountable June 21, 2022

Nursing homes have been telling Members of Congress why they can’t provide quality care and hire staff.  Your Members need to hear from YOU to say “Yes, they can” and to support policies that will hold the nursing homes accountable.

Take Action
Submit Detailed Responses to CMS Regarding Staffing May 26, 2022

Get our detailed model responses to submit to the Centers for Medicare & Medicaid Services regarding a minimum staffing standard in nursing homes.

Take Action
Tell Your Member of Congress to Hold Nursing Homes Accountable July 12, 2022

Have you taken all three of our recent actions? 1) Schedule a Visit; 2) Send a Message; 3) Make a Phone Call

Action Update

A provision to require at least one registered nurse 24 hours a day has been added to the four critical provisions included in the most recent version of the Build Back Better Act.  Contact your members of Congress to ensure all provisions will be included.

Action Update
Your Advocacy Is Working! However, Nursing Home Residents Still Need Your Help October 29, 2021

Congress has heard your voice! Important nursing home provisions were included in the most recent version of the Build Back Better Act.  However, the inclusion of the provisions in the final bill is not ensured.

Action Update
Consumer Voice has partnered with award-winning filmmaker Susie Singer Carter to help produce this important documentary.
Support the film.