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COVID-19 in Long-Term Care Facilities

COVID-19 Homepage    Visitation

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Recent News & Resources:
* Read our updated information on the current status of visitation in nursing homes.
* CMS has updated its Nursing Home Visitation Guidance and provided answers to Frequently Asked Questions.
* Fill out our survey to share your experience visiting a loved one in a nursing home.

CMS COVID-19 Data for Nursing Homes including vaccination rates, COVID-19 cases, and deaths.  Watch a video walkthrough of how to find information on the CMS website.

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Consumer Voice Resources for Advocacy & Families

The resources below will help you advocate for yourself or your loved one in a long-term care facility:

Part of being a good advocate is taking care of yourself, read our fact sheets for tips on how family caregivers and residents can take care of themselves during the COVID-19 pandemic:

Resource Archive

Resource Archive


How Vaccinations Affect Visitation

On November 12, the Centers for Medicare & Medicaid Services (CMS) updated their Nursing Home Visitation Guidance. Because of the high rates of vaccination among residents and the new vaccine requirement for staff, as well as the reduced number of new COVID-19 cases each week, visitation is now allowed at all times for all residents, this includes indoor visitation. All visitors must continue to adhere to infection prevention practices.

Learn more about what this visitation guidance means.

CDC Guidance on Quarantine

The Centers for Disease Control and Prevention (CDC) updated their guidance (3/29/21) regarding infection prevention and control to prevent COVID-19 spread in nursing homes. It includes important information about when nursing home residents are required to quarantine.  Whether a resident should be quarantined depends on factors such as vaccination status, exposure to someone with COVID-19, and length of time outside of the facility. Read the summary from Consumer Voice providing basic information about quarantine and indicating when quarantine is necessary.

Learn more in our Frequently Asked Questions.

Accessing COVID-19 Vaccines in Long-Term Care Facilities

Until early April, the Pharmacy Partnership for Long-Term Care Program facilitated on-site COVID-19 vaccination of residents and staff at participating long-term care facilities through three on-site vaccination clinics. Although these vaccination clinics have concluded, all nursing home and assisted living facility residents and staff can receive a COVID-19 vaccine from the long-term care facility where they live or work.  Read our information sheet to learn more.

COVID-19-Related Webinars

Using CMS Guidance to Open Nursing Home Doors (4/30/2021) - A conversation with Consumer Voice's Robyn Grant and Jocelyn Bogdan about how residents, families and advocates can use guidance from the Centers for Medicare and Medicaid Services (CMS) to facilitate in-person visitation. 

Revised Nursing Home Guidance Webinar (3/12/2021) - This webinar provided an overview of the revised CMS visitation guidance, presented by Evan Shulman, CMS Director, Division of Nursing Homes. We also shared Consumer Voice’s initial thoughts about the guidance and next advocacy steps.

See more webinars about issues related to COVID-19 in long-term care facilities.

CMS Guidance

The Centers for Medicare & Medicaid Services (CMS) updated their nursing home visitation guidance (QSO-20-39-NH Revised) on November 12, 2021.

CMS updated their visitation (QSO-20-39-NH Revised) and testing (QSO-20-38-NH Revised) guidance (4/27/21) to reflect the newest guidance from the Centers for Disease Control & Prevention (CDC) lifting restrictions on dining and other activities for vaccinated nursing home residents.

CMS rescinded emergency waivers related to notice prior to discharge/transfer, care planning, and submission of Minimum Data Set. Waivers related to nurse aide training remain. QSO-21-17-NH (4/8/21) Read Consumer Voice's summary.

CMS updated its guidance on visitation in nursing homes - QSO-20-39-NH REVISED (3/10/21).  Read Consumer Voice's summary, key takeaways and concerns about the guidance.

See more information about guidance issued by CMS, CDC, and ACL.

Congressional Action




Staying Connected with Family and Friends Living in Long-Term Care Facilities

With new directives placing strict limits on visitors to nursing homes and many assisted living facilities taking similar precautions, friends and families of residents living in long-term care facilities are using creative ways to stay in touch with their loved ones.  

Creative Ideas and Practices for Staying Connected While Social Distancing and Visitation is Limited

Additional Resources

Additional Resources


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