Specialized Information for:

Long-Term Care ConsumersFamily MembersAdvocatesCOVID-19

Policy Issues

  • COVID-19:
    Guidance and Resources

    As the novel coronavirus 2019 (COVID-19) outbreak continues to evolve, it is important to take precautions to prevent the spread.

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  • Forced Pre-Dispute
    Arbitration Agreements

    Forced pre-dispute arbitration takes advantage of long-term care consumers at their most vulnerable.

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  • Nursing Home

    Nursing home residents may suffer harm when their nursing home closes.

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  • Revised Federal
    Nursing Home Regulations

    CMS has published its revised regulations for nursing homes participating in the Medicare and/or Medicaid programs.

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The Consumer Voice envisions a world in which all consumers of long-term care, services and supports are treated with respect and dignity and have a wide range of affordable, quality options across all settings. These options will make it possible for individuals to receive care and services in the location and manner of their choice and to attain a high quality of life.

Consumer Voice's public policy priorities stem directly from our mission. We take action on these issues through our advocacy activities, which include educating and influencing policy makers, educating and empowering consumers and their families to advocate for themselves, and supporting the work of long-term care ombudsmen, citizen advocacy groups and independent advocates. 

Click Here for Information on COVID-19


Click the links below for information on some of our current policy priorities. For information on additional policy topics please visit: Other Long-Term Care Issues and Resources.

Policy Issues

Oppose Immunity for Long-Term Care Facilities During the COVID-19 Pandemic
Emergency Preparedness
Protecting Medicaid, Americans' Only Long-Term Care Safety Net
Preserving Access to Civil Justice for Long-Term Care
Nursing Home Closures
Round-the-Clock RN Coverage: A Step towards Better Nursing Home Care
Federal Nursing Home Regulations
HCBS Settings Final Rule
Strengthening the Older Americans Act's Long-Term Care Ombudsman Provisions
Forced Arbitration Agreements in Long-Term Care Facility Admission Contracts

Our organization also participates in several coalitions dedicated to advancing long-term care and aging policy at the national level, which include:

See More Consumer Voice Policy Issues