Specialized Information for:

Long-Term Care ConsumersFamily MembersAdvocatesCOVID-19

Policy Issues

Policy Issues

How Private Equity Firms and Other Nursing Home Owners Harm Residents
Staffing in Nursing Homes
Forced Arbitration Agreements in Long-Term Care Facility Admission Contracts
The Misuse of Antipsychotics Among Nursing Home Residents

Find information on additional issues.

Consumer Voice Policy Framework

In June 2021, Consumer Voice, along with other advocacy organizations, created a framework for nursing home reform post COVID-19.  To address the longstanding problems in the long-term care system, as well as those exposed by the COVID-19 pandemic, we provide a baseline framework with recommendations in six critical areas that need reform:

  1. Staffing and workforce;

  2. Regulation and enforcement;

  3. Ownership and management standards, transparency, and accountability for quality;

  4. Government payment systems, financial transparency, and accountability;

  5. Structural changes in the long-term care delivery system; and

  6. Nursing home redesign and rebuilding.