Specialized Information for:

Long-Term Care ConsumersFamily MembersAdvocatesCOVID-19

Policy Issues

  • How Private Equity Nursing Home Ownership
    Harms Residents

    Private equity ownership of nursing homes increased the short-term mortality of residents by 10%.

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  • Oppose Immunity for Long-Term Care Facilities
    During the COVID-19 Pandemic

    Congress is considering allowing long-term care facilities to escape accountability for harm their negligent actions have caused during COVID-19.

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  • COVID-19:
    Guidance and Resources

    Find the latest policy announcements, resources, tools, and tips for advocates, families and residents of long-term care facilities.

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  • The Misuse of Antipsychotics
    Among Nursing Home Residents

    The Consumer Voice is actively fighting to end the misuse of antipsychotic drugs as chemical restraints among residents with dementia.

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The Consumer Voice envisions a world in which all consumers of long-term care, services and supports are treated with respect and dignity and have a wide range of affordable, quality options across all settings. These options will make it possible for individuals to receive care and services in the location and manner of their choice and to attain a high quality of life. Consumer Voice's public policy priorities stem directly from our mission. We take action on these issues through our advocacy activities, which include educating and influencing policy makers, educating and empowering consumers and their families to advocate for themselves, and supporting the work of long-term care ombudsmen, citizen advocacy groups and independent advocates.

COVID-19 Related Information    Legislative Initiatives

Consumer Voice Statements, Letters, & Comments

In June 2021, Consumer Voice, along with other advocacy organizations, created a framework for nursing home reform post COVID-19.  To address the longstanding problems in the long-term care system, as well as those exposed by the COVID-19 pandemic, we provide a baseline framework with recommendations in six critical areas that need reform:

  1. Staffing and workforce;

  2. Regulation and enforcement;

  3. Ownership and management standards, transparency, and accountability for quality;

  4. Government payment systems, financial transparency, and accountability;

  5. Structural changes in the long-term care delivery system; and

  6. Nursing home redesign and rebuilding.

Click the links below for information on some of our current policy priorities. For information on additional policy topics please visit: Other Long-Term Care Issues and Resources.

Policy Issues

How Private Equity Firms and Other Nursing Home Owners Harm Residents
Staffing in Nursing Homes
Oppose Immunity for Long-Term Care Facilities During the COVID-19 Pandemic
Forced Arbitration Agreements in Long-Term Care Facility Admission Contracts
The Misuse of Antipsychotics Among Nursing Home Residents
See More Consumer Voice Policy Issues