Specialized Information for:
Long-Term Care ConsumersFamily MembersAdvocatesCharlotte Bishop , State LTC Ombudsman
AR Division of Aging and Adult Services
P.O. Box 1437, Slot S530
, 700 Main Street
Little Rock, ar 72203
Work: 501-508-8857
Fax: 501-404-4640
Jim Stephens , Ombudsman
Northwest Arkansas AAA
P.O. Box 1567
, P.o. Box 1567
Bentonville, ar 72712
Work: (479) 273-9424 or 1 (888) 268-3610
Area Served: Baxter, Benton, Boone, Carroll, Madison, Marion, Newton, Searcy and Washington
Elvin Smith , Ombudsman
East Arkansas Area Agency on Aging
P.O. Box 5035
, 1100 North University
Jonesboro, ar 72401
Work: (870) 336-2260 or 1 (888) 311-2238
Fax: (870) 930-2234
Area Served: Clay, Craighead, Crittenden, Cross, Greene, Lawrence, Lee, Mississippi, Phillips, Poinsett Randolph and St. Francis
Amy Rodola , Ombudsman
White River Arkansas AAA
3998 Harrison Street
, P.O. Box 2637
Batesville, ar 72503
Work: (870) 612-3041 or 1 (800) 382-3205
Area Served: Cleburne, Fulton, Independence, Izard, Jackson, Sharp, Stone, Van Buren, White and Woodruff
Stacy Pearson , Ombudsman
West Central Arkansas AAA
915 S Arkansas Ave.
Russellville, ar 72801
Work: (479) 967-9300 or 1 (800) 467-2171
Area Served: Conway, Johnson, Perry, Pope, and Yell
Jamie Owen , Ombudsman
West Central Arkansas AAA
905 West Grand Avenue
Hot Springs, ar 71913
Work: (501) 321-2811 or 1 (800) 467-2170
Area Served: Clark, Garland, Hot Spring, Montgomery, and Pike
Mary Mary Askew , Ombudsman
Northwest Arkansas AAA
1508 Rock Springs Road , P.O. Box 1847
Harrison, ar 72602
Work: (870) 743-1623 or (877) 286-3621
Area Served: Baxter, Benton, Boone, Carroll, Madison, Marion, Newton, Searcy and Washington
Cherry Jo Long , Ombudsman
Western Arkansas AAA
524 Garrison Avenue
, P.O. Box 1724
Fort Smith, ar 72902
Work: (479) 783-5550 or 1 (800) 320-6667
Area Served: Crawford, Franklin, Logan, Polk, Scott and Sebastian
Deborah Hanson and Doris Chaney , Ombudsman
Southwest Arkansas AAA
600 Colombia
, P.O. Box 1863
Magnolia, ar 71753
Work: (870) 234-7410 or 1 (800) 272-2127
Area Served: Calhoun, Columbia, Dallas, Hempstead, Howard, Lafayette, Little River, Miller, Nevada, Ouachita, Sevier and Union
Brenda Brown , Ombudsman
Southeast Arkansas AAA
P.O. Box 8569 709 East 8th
Pine Bluff, ar 71611
Work: (870) 543-6311 or 1 (800) 264-3260
Area Served: Arkansas, Ashley, Bradley, Chicot, Cleveland, Desha, Drew Grant, Jefferson and Lincoln
Monica Tyler and Regina Joyner , Ombudsman
Central Arkansas AAA - Carelink
706 West 4th Street
, P.O. Box 5988
North Little Rock, ar 72119
Work: (501) 372-5300 or 1 (800) 482-6359
Area Served: Lonoke, Monroe, Prairie, and Pulaski
Arkansas Advocates for Nursing Home Residents
Martha Deaver
, President
1631 Wills Drive
Conway, AR 72032
Work: (501) 450-9619
Website: http://www.aanhr.org
AFMC
Kimberly Tackett
1020 West 4th Street, Suite 300
Little Rock, ar
Work: 501-212-8630
Website: https://afmc.org/
Area Served: Nursing Home Quality Improvement
Beneficiary and Family Centered Care QIO
KePro Arkansas
, ar
Work: (844) 430-9504
Website: http://www.keproqio.com/bene/statelisting.aspx?state=Arkansas
Area Served: Medicare beneficiary complaints, discharge appeals from Medicare certified beds
Medicaid Fraud Control Unit of Arkansas
Jay Shue
, Director
Office of the Attorney General
323 Center Street, Suite 200
Little Rock, ar 72201
Work: (501) 682-8104
Fax: (501) 682-8350
State Attorneys General
Leslie Rutledge
, Attorney
200 Tower Building, Suite 200
, 323 Center Street
Little Rock, ar 72201-2610
Work: (800) 482-8982
Website: http://www.ag.arkansas.gov/
Division of Aging and Adult Services
Rebecca Winkle
, Ombudsman Administrative Specialists
Division of Aging and Adult Services
100 Weaver Avenue
Batesville, ar 72501
Work: 870-698-4367
Fax: (501) 404-4640
Division of Aging and Adult Services
Ann Spencer-Cole
, Ombudsman Program Coordinator
P.O. Box 1437
, Slot S-530
Little Rock, ar 72203
Work: 501-508-8858
Fax: (501) 682-8155
Office of Long-Term Care
Carol Shockley
, Director
Department of Human Services Medical Services
P.O. Box 8059, Slot S402
Little Rock, ar 72203-1437
Work: (501) 320-6145
Fax: (501) 682-1197
Adult Protective Service Agency
Adult Protective Services
P.O. Box 1437, Slot 530
Little Rock, ar 72203-1437
Work: (800) 482-8049
AR Foundation for Medical Care
Julia Kettlewell
, Assistant VP
1020 West 4th Street, Suite 300
Little Rock, ar 72201
Work: (501) 375-5700
Fax: (501) 375-5705
Disability Rights Center, Inc.
Nan Ellen East
, Executive Director
1100 North University Ave, Suite 201
Little Rock, ar 72207
Work: (501) 296-1775
Website: http://www.advocacyservices.org
Division of Aging & Adult Services - VI
Craig Cloud
, Director
Arkansas Department of Human Services
P.O. Box 1437
, 700 Main Street, 5th Floor, Slot-S530
Little Rock, ar 72203-1437
Work: (501) 682-2441
Fax: (501) 682-8155
Division of Medical Services
Andrew Allision
, Director
AR Department of Human Services
112 West 8th Street, Slot S401
, P.O. Box 1437
Little Rock, ar 72201
Work: (501) 682-8292
Fax: (501) 682-1197
Office of Long-Term Care
Jean Adams
P.O. Box 8059, Slot 409
Little Rock, ar 72203-8059
Work: (501) 320-6411
AR Foundation for Medical Care
Scott Simmons, MD
, President
UAMS
16 Deauville Circle
Little Rock, ar 72223
Work: (501) 526-6860
Fax: (501) 686-5212