Resources in AR

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State Ombudsman Program

Charlotte Bishop , State LTC Ombudsman

AR Division of Aging and Adult Services

P.O. Box 1437, Slot S530 , 700 Main Street
Little Rock, ar 72203
Work: 501-508-8857
Fax: 501-404-4640

Local Ombudsman Programs

Jim Stephens , Ombudsman

Northwest Arkansas AAA

P.O. Box 1567 , P.o. Box 1567
Bentonville, ar 72712
Work: (479) 273-9424 or 1 (888) 268-3610
Area Served: Baxter, Benton, Boone, Carroll, Madison, Marion, Newton, Searcy and Washington

Elvin Smith , Ombudsman

East Arkansas Area Agency on Aging

P.O. Box 5035 , 1100 North University
Jonesboro, ar 72401
Work: (870) 336-2260 or 1 (888) 311-2238
Fax: (870) 930-2234
Area Served: Clay, Craighead, Crittenden, Cross, Greene, Lawrence, Lee, Mississippi, Phillips, Poinsett Randolph and St. Francis

Amy Rodola , Ombudsman

White River Arkansas AAA

3998 Harrison Street , P.O. Box 2637
Batesville, ar 72503
Work: (870) 612-3041 or 1 (800) 382-3205
Area Served: Cleburne, Fulton, Independence, Izard, Jackson, Sharp, Stone, Van Buren, White and Woodruff

Stacy Pearson , Ombudsman

West Central Arkansas AAA

915 S Arkansas Ave.
Russellville, ar 72801
Work: (479) 967-9300 or 1 (800) 467-2171
Area Served: Conway, Johnson, Perry, Pope, and Yell

Jamie Owen , Ombudsman

West Central Arkansas AAA

905 West Grand Avenue
Hot Springs, ar 71913
Work: (501) 321-2811 or 1 (800) 467-2170
Area Served: Clark, Garland, Hot Spring, Montgomery, and Pike

Mary Mary Askew , Ombudsman

Northwest Arkansas AAA

1508 Rock Springs Road , P.O. Box 1847
Harrison, ar 72602
Work: (870) 743-1623 or (877) 286-3621
Area Served: Baxter, Benton, Boone, Carroll, Madison, Marion, Newton, Searcy and Washington

Cherry Jo Long , Ombudsman

Western Arkansas AAA

524 Garrison Avenue , P.O. Box 1724
Fort Smith, ar 72902
Work: (479) 783-5550 or 1 (800) 320-6667
Area Served: Crawford, Franklin, Logan, Polk, Scott and Sebastian

Deborah Hanson and Doris Chaney , Ombudsman

Southwest Arkansas AAA

600 Colombia , P.O. Box 1863
Magnolia, ar 71753
Work: (870) 234-7410 or 1 (800) 272-2127
Area Served: Calhoun, Columbia, Dallas, Hempstead, Howard, Lafayette, Little River, Miller, Nevada, Ouachita, Sevier and Union

Brenda Brown , Ombudsman

Southeast Arkansas AAA

P.O. Box 8569 709 East 8th
Pine Bluff, ar 71611
Work: (870) 543-6311 or 1 (800) 264-3260
Area Served: Arkansas, Ashley, Bradley, Chicot, Cleveland, Desha, Drew Grant, Jefferson and Lincoln

Monica Tyler and Regina Joyner , Ombudsman

Central Arkansas AAA - Carelink

706 West 4th Street , P.O. Box 5988
North Little Rock, ar 72119
Work: (501) 372-5300 or 1 (800) 482-6359
Area Served: Lonoke, Monroe, Prairie, and Pulaski

Citizen Advocacy Groups

Arkansas Advocates for Nursing Home Residents

Martha Deaver , President

1631 Wills Drive
Conway, AR 72032
Work: (501) 450-9619
Website: http://www.aanhr.org

Other

AFMC

Kimberly Tackett

1020 West 4th Street, Suite 300
Little Rock, ar
Work: 501-212-8630
Website: https://afmc.org/
Area Served: Nursing Home Quality Improvement

Beneficiary and Family Centered Care QIO

KePro Arkansas

, ar
Work: (844) 430-9504
Website: http://www.keproqio.com/bene/statelisting.aspx?state=Arkansas
Area Served: Medicare beneficiary complaints, discharge appeals from Medicare certified beds

Medicaid Fraud Control Unit of Arkansas

Jay Shue , Director
Office of the Attorney General

323 Center Street, Suite 200
Little Rock, ar 72201
Work: (501) 682-8104
Fax: (501) 682-8350

State Attorneys General

Leslie Rutledge , Attorney

200 Tower Building, Suite 200 , 323 Center Street
Little Rock, ar 72201-2610
Work: (800) 482-8982
Website: http://www.ag.arkansas.gov/

Division of Aging and Adult Services

Ann Spencer-Cole , Ombudsman Program Coordinator

P.O. Box 1437 , Slot S-530
Little Rock, ar 72203
Work: 501-508-8858
Fax: (501) 682-8155

Office of Long-Term Care

Carol Shockley , Director
Department of Human Services Medical Services

P.O. Box 8059, Slot S402
Little Rock, ar 72203-1437
Work: (501) 320-6145
Fax: (501) 682-1197

Adult Protective Service Agency

Adult Protective Services

P.O. Box 1437, Slot 530
Little Rock, ar 72203-1437
Work: (800) 482-8049

AR Foundation for Medical Care

Julia Kettlewell , Assistant VP

1020 West 4th Street, Suite 300
Little Rock, ar 72201
Work: (501) 375-5700
Fax: (501) 375-5705

Disability Rights Center, Inc.

Nan Ellen East , Executive Director

1100 North University Ave, Suite 201
Little Rock, ar 72207
Work: (501) 296-1775

Division of Aging & Adult Services - VI

Craig Cloud , Director
Arkansas Department of Human Services

P.O. Box 1437 , 700 Main Street, 5th Floor, Slot-S530
Little Rock, ar 72203-1437
Work: (501) 682-2441
Fax: (501) 682-8155

Division of Medical Services

Andrew Allision , Director
AR Department of Human Services

112 West 8th Street, Slot S401 , P.O. Box 1437
Little Rock, ar 72201
Work: (501) 682-8292
Fax: (501) 682-1197

Office of Long-Term Care

Jean Adams

P.O. Box 8059, Slot 409
Little Rock, ar 72203-8059
Work: (501) 320-6411

AR Foundation for Medical Care

Scott Simmons, MD , President
UAMS

16 Deauville Circle
Little Rock, ar 72223
Work: (501) 526-6860
Fax: (501) 686-5212

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