Specialized Information for:

Long-Term Care ConsumersFamily MembersAdvocates

Archived Events and Meetings

Please feel free to look through our past events for materials, notes, and awards. Thank you!

2017 Consumer Voice Annual Conference

November 05, 2017 - November 08, 2017 Arlington, VA

The Consumer Voice’s 41st Annual Conference will be held on November 5th through 8th, 2017 at the Renaissance Arlington Capital View Hotel in Arlington, Virginia.

Residents' Rights Month 2017

October 01, 2017 - October 31, 2017

Residents’ Rights Month is an annual event designated by the Consumer Voice and is celebrated in October to honor residents living in all long-term care facilities and consumers receiving services in their home or community. It is a time for celebration and recognition offering an opportunity for every facility to focus on and celebrate awareness of dignity, respect and the value of each individual resident.  The theme for this year is “It’s All About Me: My Life, My Care, My Choices.”

2016 Consumer Voice Annual Conference

November 02, 2016 - November 05, 2016 Arlington, VA

The Consumer Voice’s 40th Annual Conference will be held on November 2nd through 5th, 2016 at the Renaissance Arlington Capital View Hotel in Arlington, Virginia.

Residents' Rights Month 2016: My Vote Matters

October 01, 2016 - October 31, 2016

Residents’ Rights Month is an annual event designated by the Consumer Voice and is celebrated in October to honor residents living in all long-term care facilities and consumers receiving services in their home or community. It is a time for celebration and recognition offering an opportunity for every facility to focus on and celebrate awareness of dignity, respect and the value of each individual resident. The theme for Residents’ Rights Month 2016 is, “My Vote Matters” highlighting residents’ right to vote and participate in the political process.

2016 Webinar Series

August 09, 2016 - October 11, 2016

Join us for a series of three webinars on a wide range of long-term care issues featuring expert speakers.

2016 Older Americans Month

May 01, 2016 - May 31, 2016

May is Older Americans Month, and this year’s OAM theme is “Blaze a Trail.”

National Healthcare Decisions Day

April 16, 2016 - April 16, 2016

National Healthcare Decisions Day is an event supporting the importance of advance care planning.  This year’s theme is: “It always seems too early, until it’s too late.”

2015 Consumer Voice Annual Conference

November 04, 2015 - November 07, 2015

The Consumer Voice’s 39th Annual Conference was held on November 4th through 7th, 2015 at the Renaissance Arlington Capital View Hotel in Arlington, Virginia.  Click above for more information, including links to conference materials.

Residents' Rights Month 2015: CARE Matters

October 01, 2015 - October 31, 2015

Residents’ Rights Month is an annual event designated by the Consumer Voice and is celebrated in October to honor residents living in all long-term care facilities and consumers receiving services in their home or community. It is a time for celebration and recognition offering an opportunity for every facility to focus on and celebrate awareness of dignity, respect and the value of each individual resident. The theme for Residents’ Rights Month 2015 is, “CARE Matters” highlighting quality care in long-term care.

Webinar: How to Grow, Support, and Activate Your Network

August 27, 2015 - August 27, 2015

As part of our Consumers for Quality Care, No Matter Where initiative, Consumer Voice will be conducting FREE advocacy skills training webinars throughout the year.

Webinar: Delivering Your Message: Utilizing Both Traditional Approaches and Social Media

June 30, 2015 - June 30, 2015

As part of our Consumers for Quality Care, No Matter Where initiative, the Consumer Voice will be conducting FREE advocacy skills training webinars throughout the year.

Webinar: Delivering Your Message in Person: The Nuts and Bolts of Meeting with a Key Decision Maker

April 29, 2015 - April 29, 2015

As part of our Consumers for Quality Care, No Matter Where initiative, Consumer Voice will be conducting FREE advocacy skills training webinars throughout the year.

Webinar: Long-Term Care Ombudsman Final Rule

March 02, 2015 - March 02, 2015

Save the date, March 2, at 3:00 p.m. ET for a webinar on the Long-Term Care Ombudsman final rule. This rule guides implementation of the portions of the Older Americans Act governing grants to states for operation of Long-Term Care (LTC) Ombudsman programs.

Consumer Voice's 40th Anniversary

January 01, 2015 - December 31, 2015

We are pleased to announce that 2015 marks our 40th anniversary, and we invite you to join us in celebrating “40 years of making quality care matter!”

2014 Consumer Voice Annual Conference

November 15, 2014 - November 18, 2014 Arlington, Virginia

The Consumer Voice’s 38th Annual Conference will be held on November 15th through the 18th, 2014 at the Hilton Crystal City at Washington Reagan National Airport, 2399 Jefferson Davis Highway, Arlington, Virginia 22202. We hope to see you there!

Click here for more information on the conference including the program, hotel reservations, sponsorship, resource tables, awards and more!

Residents' Rights Month 2014 - Better Staffing: The Key to Better Care

October 01, 2014 - October 31, 2014

Residents’ Rights Month is an annual event designated by the Consumer Voice and is celebrated in October to honor residents living in all long-term care facilities, including nursing homes, sub acute units, assisted living, board and care and retirement communities. It is a time for celebration and recognition offering an opportunity for every facility to focus on and celebrate awareness of dignity, respect and the value of each individual resident. The theme for Residents’ Rights Month 2014 is, “Better Staffing: The Key to Better Care” with the goal of encouraging residents and others to be educated about staffing and long-term care.


Consumer Voice Annual Meetings 2008-2013

​Residents' Rights Month 2005-2013

  • 2013 - Speak Out Against Elder Abuse!
  • 2012 - My Voice, My Vote, My Right
  • 2011 - Welcome Home: Creating Connections Between Residents and the Community
  • 2010 - Defining Dining...It's About Me
  • 2009 - Hear Our Voice: Residents of Long-Term Care Facilities Speak Out About Residents' Rights
  • 2007 - Advancing Excellence: A Resident's Perspective on Quality
  • 2005 - Together We Can...Achieve Resident-Directed Care

Jackie Koenig Memorial Program & Fundraiser

Many Consumer Voice members, advocates and colleagues remember a treasured friend and co-worker, Jackie Koenig. Jackie was the first Communications Director of Consumer Voice and later became Director of the National Long-Term Care Ombudsman Resource Center. Jackie met an untimely death in 1998 but memories of her unique brand of heartening advocacy live on. In honor of her legacy, Jackie’s friends and family established a special fund to support the Jackie Koenig Memorial Summer Internship Program. Each summer, a fundraiser is held in Washington, DC, to build a fund to sustain our internship program throughout the year. Interns make a special contribution to the Consumer Voice's advocacy through specific projects.


2013 Consumer Voice 37th Annual Meeting & Conference


October 24-27, 2013
Hilton Crystal City at Washington Reagan National Airport
Washington, DC

2011 Consumer Voice 36th Annual Meeting & Conference


October 25-28, 2011
Amway Grand Plaza Hotel
Grand Rapids, MI

2010 Consumer Voice 35th Annual Meeting & Conference


 October 19-22, 2010
Caribe Royale All-Suite Hotel and Convention Center
Orlando, FL

2009 Consumer Voice 34th Annual Meeting & Conference: Quality Care, No Matter Where


October 22-25, 2009
Hamilton Crowne Plaza Hotel
Washington, DC

2008 Consumer Voice 33rd Annual Meeting & Conference: Making It Happen 


October 15-17, 2008
Hilton Indianapolis
Indianapolis, IN

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