Specialized Information for:

Long-Term Care ConsumersFamily MembersAdvocates

Resources in ND

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State Ombudsman Program

Karla Backman , State LTC Ombudsman

Aging Services Division
LTC Ombudsman Program

1237 W. Divide Avenue, Suite 6
Bismarck, nd  58501-1208
Work: (701) 328-4601
Fax: (701) 328-8744
Website: http://www.nd.gov/dhs/services/adultsaging/ombudsman.html

Local Ombudsman Programs

Jessica Stockert , Local Ombudsman

Badlands Human Service Center
LTC Ombudsman Program

300 13th Avenue W
Dickinson, nd  58601
Fax: (701)227-7557
Area Served: Mercer, Oliver, western Morton, Grant Dunn, Stark, Hettinger, Adams, Golden Valley, Bowman

Shannon Nieuwsman

West Central Human Service Center

1237 W. Divide Avenue, Sutie 5
Bismarck, nd  58501
Work: (701)328-8972
Fax: (701)328-8900
Area Served: Kidder, Logan, McIntosh, Burleigh, Emmons, urban Morton

Debbie Kraft , Regional Ombudsman

North Central Human Service Center

1015 S. Broadway, Ste. 18
Minot, nd  58701-4667
Work: 701-857-8582
Area Served: Bottineau, McHenry, Mountrail, Pierce, Renville, Ward, Divide, McKenzie and Williams counties

Mark Jesser , Local Ombudsman

Southeast Human Service Center
LTC Ombudsman Program

2624 9th Avenue S , Suite 325
Fargo, nd  58103-2350
Work: (701)298-4413
Fax: (701)857-8555
Area Served: Stutsman, LaMoure, Dickey, Barns, Ransom, Sargent, Southern Cass, Richland

Laura Fischer

Southeast Human Service Center

2624 9th Avenue S
Fargo, nd  58103-2350
Work: (701) 298-4480
Area Served: urban Grand Folks, Griggs, Traill, Northern Cass

Sandra Brandvold , Local Ombudsman

Lake Region Human Service Center
LTC Ombudsman Program

200 Highway 2 S.W.
Devils Lake, nd  58301
Work: (701)665-2256
Fax: (701)665-2200
Area Served: Benson, Cavalier, Eddy, Ramsey, Rolette, Towner, Rural Grand Forks, Nelson, Pierce, Pembina and Walsh counties

Citizen Advocacy Groups


Protection and Advocacy Project

Teresa Larsen , Executive Director
Advocacy Project

400 East Broadway , Suite 409
Bismarck, nd  58501
Work: (701)328-2950
Fax: (701) 328-3934

Beneficiary and Family Centered Care QIO

KePro North Dakota

, nd  
Work: (844) 430-9504
Area Served: Medicare beneficiary complaints, discharge appeals from Medicare certified beds

Quality Health Associates of North Dakota

Michelle Lauckner

Minot, nd  
Work: 701-852-4231
Website: http://greatplainsqin.org
Area Served: Nursing Home Quality Improvement

Quality Health Associates of North Dakota

Barbara Groutt , Chief Executive Officer
ND Health Care Review, Inc.

3520 North Broadway
Minot, nd  58703
Work: (701) 852-4231
Fax: (701) 838-6009

State Attorneys General

Wayne Stenehjem , State Capitol

600 E. Boulevard Avenue , Dept. 125
Bismarck, nd  58505-0040
Work: (701) 328-2210
Fax: (701) 328-2226
Website: http://www.ag.state.nd.us

Division of Aging Services

Sheryl Pfliger , Acting Director
Dept. of Human Services

1237 West Divide Ave , #6
Bismarck, nd  58501
Work: (701)328-2310
Fax: (701)328-8744

Division of Aging Services

Michelle Gayette , Program Administrator
Department of Human Services

1237 W Divide Ave., Ste. 6
Bismarck, nd  58501
Work: 701-328-4613

Medial Services Division

Karen Trescher , Assistant Director of Long Term Care Services
Department of Human Services

600 East Boulevard Avenue, Dept. 325
Bismarck, nd  58501
Work: 701-328-2324

Division of Health Facilities

Darleen Bartz , Health Resources Section - Section Chief
North Dakota Department of Health

600 East Boulevard Avenue, Dept. 325
Bismarck, nd  58501
Work: 701-328-4819

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