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State Ombudsman Program

Margaret Barajas , State LTC Ombudsman

Pennsylvania Department on Aging

555 Walnut Street, 5th Floor , PO Box 1089
Harrisburg, pa  17101
Work: (717) 783-7096
Fax: (717) 772-3382
Website: http://www.aging.state.pa.us

Local Ombudsman Programs

Rodney D. Williams , President

Philadelphia Cop
LTC Ombudsman Program

642 North Broad Street , The Wallace Building
Philadelphia, PA  19130-3409
Work: (215) 765-9000
Website: http://www.pcaphl.org/ombud.html
Area Served: Philadelphia County

Randy Davis

Jefferson County AAA
LTC Ombudsman Program

186 Main Street
Brookville, PA  15825
Work: (814)849-3096
Fax: (814)849-3096
Website: http://www.jcaaa.org

Margaret Cook , Ombudsman

Monahan Center
LTC Ombudsman Program

129 DePaul Center Road
Greensburg, PA  15601
Work: (724) 837-3437
Area Served: Westmoreland County

Susan Zeigler , Ombudsman

Carbon County AAA
LTC Ombudsman Program

401 Delaware Avenue, Third Floor
Palmerton, pa  18071
Work: (610) 824-7830 or (800) 441-1315
Fax: (610) 824-7836

Debbi Willi , Ombudsman Supervisor

Perry County AAA
LTC Ombudsman Program

Rhinesmith Building, Center Square , P.O. Box 725
New Bloomfield , pa  17068
Work: (717) 582-5128
Fax: (717) 582-5160
Area Served: Perry County

Becky Wilkinson , Ombudsman Supervisor

Active Aging, Inc.
LTC Ombudsman Program

1034 Park Avenue
Meadville, pa  16335
Work: (814) 336-1792
Fax: (814) 336-1705
Area Served: Crawford County

Judy Weimer , Regional Ombudsman Coordinator

Mid Penn Legal Services

513 Chestnut Street
Lebanon, pa  17042
Work: (717) 274-2834
Fax: (717) 274-0379
Area Served: Schuylkill County

Amanda Trenn , Ombudsman Supervisor

Greater Erie Community Action Committee
LTC Ombudsman Program

18 West Ninth Street
Erie , pa  16501
Work: (814) 459-4581 x593
Fax: (814) 456-0161
Website: http://www.gecac.org

Laurel Tinsmith , Ombudsman

AAA of Somerset County
LTC Ombudsman Program

1338 South Edgewood Avenue
Somerset, pa  15501
Work: (814) 443-2681 or (800) 452-0825
Fax: (814) 443-0557

Judith Stanczak , Ombudsman Supervisor

Lehigh County Office of Aging and Adult Services
LTC Ombudsman Program

17 South Seventh Street, Room 230
Allentown, pa  18101-2400
Work: (610) 782-3034
Fax: (610) 820-2028
Website: http://www.lehighCounty.org

Danell Sowers , Ombudsman

Experience, Inc. - AAA
LTC Ombudsman Program

905 West Fourth Avenue , P.O. Box 886
Warren , pa  16365
Work: (814) 723-3763 or (800) 281-6545
Fax: (814) 723-6433
Website: http://www.experienceinc.org

Sheri H. Snyder , Ombudsman Supervisor

Lancaster County Area Agency on Aging
LTC Ombudsman Program

150 North Queen St. , Suite 415
Lancaster , pa  17603
Work: (717) 299-7979
Fax: (717) 293-7234
Website: http://www.co.lancaster.pa.us/lanco_aging
Area Served: Lancaster County

Frederick L. Shrimp , Director

STEP Office of Aging
LTC Ombudsman Program

2138 Lincoln Street , P.O. Box 3156
Williamsport, pa  17701
Work: (570) 323-3096
Fax: (570) 322-6869
Area Served: Lycoming and Clinton Counties

Sara Shambach , Ombudsman

Union/Snyder Counties Office for the Aging
LTC Ombudsman Program

116 North Second Street
Lewisburg, pa  17837
Work: (570) 524-2100
Fax: (570) 524-5999
Area Served: Union and Snyder Counties

Don Seifert , Ombudsman Supervisor

Centre County Office on Aging
LTC Ombudsman Program

Willowbank Building , 420 Holmes Streets
Bellefonte, pa  16823-1488
Work: (814)355-6716
Fax: (814) 355-6757
Website: http://centrecountypa.gov

Sheila Seas , Ombudsman Supervisor

Monroe County AAA
LTC Ombudsman Program

724 Phillips Street, Suite 102
Stroudsburg, pa  18360
Work: (570) 420-3735
Fax: (570) 420-3734

Rene Rising , Ombudsman

Aging Services Inc.
LTC Ombudsman Program

1055 Oak Street , P.O. Box 519
Indiana, pa  15701-0519
Work: (724) 349-4500 or (800) 442-8016
Fax: (724) 349-4527

Melissa Raley , Supervisor

Blair Senior Services, Inc.
LTC Ombudsman Program

1320 Twelfth Avenue, 5th Floor
Altoona, pa  16601-3308
Work: (800) 245-3282 or (814) 946-1235
Fax: (814) 949-4857
Website: http://www.blairsenior.org

Lynda Pickett , Ombudsman Project Manager

Philadelphia Corporation for the Aging
LTC Ombudsman Program

642 North Broad Street, 5th floor , The Wallace Building
Philadelphia, pa  19130-3409
Work: (215) 765-9000 ext.3109
Fax: (215) 765-9066
Area Served: Philadelphia County

Barb Paul , Ombudsman Supervisor

Office of Human Services
LTC Ombudsman Program

108 Center St. , P.O. Box A
Ridgway, pa  15853
Work: (800) 672-7145 or (814) 776-2191
Fax: (814) 776-1074
Area Served: Cameron, Elk and McKean Counties

Dawn Napora , Ombudsman

Wayne County Area Agency on Aging

323 Tenth Street
Honesdale, pa  18431
Work: (570) 253-4262 or (800) 648-9620
Fax: (570) 253-9115
Area Served: Wayne County

Andrea Z. Murphy , Supervisor

Montgomery Co. Human Service Center/ Aging and Adult Svcs
Aging and LTC Ombudsman Program

1430 DeKalb Street, 2nd floor , P.O. Box 311
Norristown, pa  19404-0311
Work: (610) 278-5921
Fax: (610) 278-3769

Sandy Murphy , Ombudsman

Department of Aging Services Chester County
LTC Ombudsman Program

601 Westtown Road, Suite 320 , P.O. Box 2747
West Chester, pa  19380-0990
Work: (610) 344-6350
Fax: (610) 344-5288
Area Served: Chester County

Cherl Muders , Ombudsman

Jefferson County AAA
LTC Ombudsman Program

186 Main Street
Brookville, pa  15825
Work: (814)849-3096
Fax: (814) 849-4655
Website: http://jcaaa.org/

Delores Miller , Ombudsman

Northampton County AAA
LTC Ombudsman Program

2801 Emrick Boulevard
Bethlehem , pa  18020
Work: (800) 322-9269 or (610) 829-4540
Fax: (610) 559-3297
Website: http://www.northamptoncounty.org
Area Served: Northampton County

Marisa McAnnaney , Ombudsman Supervisor

Northumberland County AAA

322 North Second Street
Sanbury, pa  17801
Work: (877) 622-2251 or (570) 495-2395
Fax: (570) 495-2396
Area Served: Northumberland County

Rebecca May-Cole , Executive Director

PA Association of Area Agencies on Aging

525 South 29th Street
Harrisburg, pa  17104
Work: (717) 541-4214
Fax: (717) 541-4217
Website: http://www.p4a.org

Mary Ann May , Ombudsman

North Penn Legal
LTC Ombudsman Program

410 Bicentennial Bldg. , 15 Public Square Suite 410
Wilkes-Barre, pa  18701
Work: (800) 252-1512
Area Served: Luzerne and Wyoming Counties

Mary Anne Maloney-Evans , Ombudsman

Serving Seniors, Inc.
LTC Ombudsman Program

Scranton Life Building , Suite 408-410, 538 Spruce Street
Scranton, pa  18503-1816
Work: (570) 344-7190
Fax: (570) 344-2770
Area Served: Lackawanna County

Carolyn Lockwood , Ombudsman Supervisor

Franklin County AAA
LTC Ombudsman Program

600 Norland Avenue, Suite 111
Chambersburg, pa  17201-3098
Work: (717) 263-2153
Fax: (711) 261-3198
Area Served: Franklin County

Amanda LeGars , Supervisor

Clearfield County AAA
LTC Ombudsman Program

103 North Front Street , P.O. Box 550
Clearingfield, pa  16830
Work: (814) 765-2696 or 1(800) 225-8571
Fax: (814) 765-2760
Website: http://www.ccaaa.net

Gayle Landis , Ombudsman

Mifflin/Juniata AAA, Inc.
LTC Ombudsman Program

249 West Third Street
Lewistown, pa  17044-0750
Work: (717) 242-0315 or (800) 348-2277
Fax: (866) 349-0858
Website: http://www.mjaaa.com
Area Served: Mifflin and Juanita Counties

Leslie Kibathi , Supervisor

Dauphin County AAA
LTC Ombudsman Program

2 South Second Street , P.O. Box 1295
Harrisburg, pa  17101-2025
Work: (717) 780-6130
Fax: (717) 255-2792
Website: http://www.dauphinc.org
Area Served: Dauphin County

Carol Israel , Ombudsman

Butler County AAA
LTC Ombudsman Program

111 Sunnyview Circle , Suite 101
Butler, pa  16001-3547
Work: (888) 367-2434 or (724) 282-3008
Fax: (724) 282-1466
Area Served: Butler County

Nancy Irons , Ombudsman

Columbia/Montour AAA
LTC Ombudsman Program

702 Saw Mill Road, Suite 201
Bloomsburg, pa  17815-7727
Work: (800) 598-5001 or (570) 784-9272
Fax: (570) 784-3678
Website: http://www.cmaaa15.org
Area Served: Columbia and Montour Counties

Vicki Huffaker , Ombudsman

Adams County Office for Aging, Inc.
LTC Ombudsman Program

318 West Middle Street
Gettysburg, pa  17325
Website: http://www.acofa.org

Marlea Hoyt , Supervisor

AAA For Tioga/Bradford/Sullivan Susquehanna
LTC Ombudsman Program

220 Main Street, Unit 2
Towanda, pa  18848-1822
Work: (570) 265-6122 or (800) 982-4346
Fax: (570) 265-5680
Area Served: Bradford, Sullivan, Susquehanna and Tioga

Sherry Hoffman , Ombudsman Supervisor

Potter County AAA
LTC Ombudsman Program

P.O. Box 241 , 62 North Street
Roulette, pa  16746-0241
Work: (800) 800-2560 or (814) 544-7315
Fax: (814) 544-9026
Website: http://www.pottercountyhumansvcs.org
Area Served: Potter County

Debra Hilliard , Ombudsman Supervisor

Clarion County AAA
LTC Ombudsman Program

12 Grant Street
Clarion, pa  16214
Work: (814) 226-4640
Fax: (814) 226-6744

Sandra Gurreri , Ombudsman Supervisor

Cumberland County Office of Aging
LTC Ombudsman Program

1100 Claremont St.
Carlisle, pa  17015
Work: (717) 240-6110
Fax: (717) 240-6118
Website: http://www.ccpa.net

Tesi Dye , Ombudsman

Beaver County Office on Aging
LTC Ombudsman Program

1020 Eighth Avenue
Beaver Falls, pa  15010
Work: (724) 847-2262 or (888) 548-2262
Fax: (724) 847-3490

Brian Dombroske

AAA of Westmoreland County
LTC Ombudsman Program

200 South Main Street
Greensburg, pa  15601
Work: (800) 442-8000 or (724) 830-4444
Fax: (724) 853-4610
Website: http://www.co.westmoreland.pa.us/index.aspx?NID=409
Area Served: Westmoreland County

Elizabeth DiLuigi , Ombudsman Supervisor

York County AAA
LTC Ombudsman Program

100 West Market Street
York, pa  17401
Work: (800) 632-9073 or (717) 771-9610
Fax: (717) 771-9044
Website: http://yorkcountypa.gov/health-human-services/agency-on-aging

Ann Devine , Ombudsman

Lebanon County Area Agency on Aging
LTC Ombudsman Program

710 Maple Street, 2nd Floor
Lebanon, pa  17046
Work: (717) 273-9262 or (717) 274-2834
Fax: (717) 274-3882
Website: http://www.lebcounty.org
Area Served: Lebanon County

Vicky Cypher , Supervisor

Armstrong County AAA
LTC Ombudsman Program

326 South Water Street
Kittanning, pa  16201
Work: (724) 548-3290 or (800) 368-1066
Fax: (724) 548-3296

Marylouise Costa , Ombudsman

Bucks County AAA
LTC Ombudsman Program

30 East Oakland Avenue
Doylestown, pa  18901
Work: (267) 880-5706
Fax: (215) 348-3146
Area Served: Bucks County

Amy Cervone , Supervisor

Lawrence County AAA
LTC Ombudsman Program

2706 Mercer Road , Shenley Square
New Castle, pa  16105
Work: (724) 658-3729
Fax: (724) 658-7532
Website: http://www.ccpgh.org/challenges
Area Served: Lawrence County

Theresa Butts , Supervisor

Delaware County Services of the Aging
LTC Ombudsman Program

206 Eddystone Avenue , Second Floor
Eddystone, pa  19022-1594
Work: (610) 872-1215
Fax: (610) 490-1500
Area Served: Delaware County

Elizabeth Burgwin , Ombudsman

Southwestern PA AAA
LTC Ombudsman Program

305 Chamber Plaza
Charleroi, pa  15022-1607
Work: (888) 300-2704 or (724) 489-8080
Fax: (742) 483-9360
Area Served: Washington, Fayette and Greene Counties

Mary Jo Brzana-Byriade , Supervisor

Cambria County AAA
LTC Ombudsman Program

Central Park Complex , 110 Franklin Street, Suite 400
Johnstown, pa  15901-1831
Work: (814) 539-5595
Fax: (814) 539-9656
Area Served: Cambria County

William Browning , Ombudsman

Lackawanna County AAA - Serving Seniors
LTC Ombudsman Program

Lackawanna Co. Office Bldg. , 538 Spruce Street
Scranton, pa  18503
Work: (570) 963-6740
Fax: (570) 963-6401
Website: http://www.lackawannaCounty.org
Area Served: Lackawanna County

Connie Brode , Ombudsman Supervisor

Bedford/Fulton/Huntingdon AAA
LTC Ombudsman Program

240 Wood Street , P.O. Box 46
Bedford, pa  15522
Work: (814) 623-8148 or (800) 637-0315
Fax: (814) 623-5929
Website: http://www.nb.net/

Rene Bernatzky , Ombudsman Supervisor

Pike County AAA
LTC Ombudsman Program

150 Pike County Boulevard
Hawley , pa  18428-9039
Work: (570) 775-5550
Fax: (570) 775-5558
Website: http://www.pikeaaa.org
Area Served: Pike County

Sam Bellich , Ombudsman Supervisor

Mercer County AAA, Inc.
LTC Ombudsman Program

133 North Pitt Street
Mercer, pa  16137-1206
Work: (800) 570-6222 or (724) 662-6222
Fax: (724) 662-0611
Website: http://www.mercercountyaging.org
Area Served: Mercer County

Julie Beichner , Ombudsman Supervisor

Venango County AAA
LTC Ombudsman Program

1 Dale Avenue
Franklin, pa  16323
Work: (814) 432-9711
Fax: (814) 432-9759
Website: http://www.vencohsnetwork.com/older-adults/
Area Served: Venango County

Eileen Barlow , Ombudsman

Schuykill County Office of Senior Services
Mid Penn Legal Services

110 East Laurel Boulevard
Pottsville, pa  17901-2527
Work: (570) 628-3931
Fax: (570) 628-9697
Area Served: Schuylkill County

Ann Barlet , Ombudsman

Berks County Office on Aging
LTC Ombudsman Program

633 Court Street, 8th Floor
Reading , pa  19601-4303
Work: (610) 478-6500
Fax: (610) 478-6886
Website: http://www.berksaging.org

Toni Allen , Bureau Chief

Allegheny County Department of Aging
LTC Ombudsman Program

441 Smithfield St, 2nd Floor
Pittsburgh, pa  15222-2219
Work: (412) 350-4697 or (412) 350-4032
Fax: (412) 350-4330

Citizen Advocacy Groups

CARIE

Lori Walsh , Executive Director

2 Penn Center Plaza , 1500 JFK Blvd., Suite 1500
Philadelphia, pa  19102-1718
Work: (267) 546-3434 or (800) 356-3606
Fax: (215) 545-5372
Website: http://www.carie.org
Area Served: Philadelphia County

Other

Teresa Osborne , Secretary
Pennsylvania Department of Aging

555 Walnut Street, 5th Floor , P.O. Box 1089
Harrisburg, pa  17101
Work: (717) 783-8975
Website: http://www.aging.state.pa.us

Protection and Advocacy System

Rocco Iacullo , Staff Attorney/Team Leader
Disabilities Right Network

The Philadelphia Building , 1315 Walnut Street, Suite 500
Philadelphia, pa  19107-4798
Work: (215) 238-8070
Fax: (215) 772-3126

Quality Improvement Organization

Livanta, LLC Pennsylvania


, pa  
Work: (866) 815-5440

State Attorneys General

Kathleen Kane

1600 Strawberry Square
Harrisburg, pa  17120
Work: (717) 787-3391
Fax: (717) 787-8242
Website: http://www.attorneygeneral.gov/

Adult Protective Services Agency

Division Chief , Department of Aging
Office of Chief Counsel

555 Walnut Street, 5th Floor
Harrisburg, pa  17101-1919
Work: (717) 772-0184

Board of Examiners for Nursing Home Administrator

Chris Stuckey , Board Administrator
State Board of Examiners for NHA

P.O. Box 2649
Harrisburg, pa  17105-2649
Work: (717) 783-7155
Fax: (717)783-5431

Licensure and Certifications

Ann Chronister , Director
Pennsylvania Department on Aging Bureau of Facility Licensure and Certification

625 Forster Street , Room 528 - Health and Welfare Building
Harrisburg, pa  17120
Work: (717) 783-8015
Fax: (717) 705-7298
Website: http://www.portal.health.state.pa.us/

Medicaid Agency

Brendan Harris , Executive Deputy Secretary
PA Dept. of Public Welfare

331 Health and Welfare Building , P.O. Box 2675
Harrisburg, pa  17105
Work: (717) 787-1870

Commonwealth of Pennsylvania

Leesa M. Allen , Executive Medicaid Director
Department of Human Services (Public Welfare)

331 Health and Welfare Building
Harrisburg, pa  17120
Work: (717) 787-2600
Fax: (717) 772-2062

Medicaid Fraud Unit Control

Andrew Demarest , Director
Office of the Attorney General

1600 Strawberry Square
Harrisburg, pa  17120
Work: (717) 783-1481
Fax: (717) 705-7247

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