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Resources in VA

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State Ombudsman Program

Joani Latimer , State LTC Ombudsman

VA Dept. for Aging & Rehabilitative Services

8004 Franklin Farms Drive
Richmond, va  23229
Work: (804) 726-6624
Website: http://www.elderrightsva.org

Local Ombudsman Programs

Daphne Van Tiem , MS, CIRS-A Ombudsman

Prince William Area Agency on Aging
Long-Term Care Ombudsman Prog

5 County Complex Street , Suite 240
Woodbridge, VA  22192-9201
Work: 703-792-7662 Cell: 571-722-8996
Fax: 703-792-7155

Pam Adams and Whitney St. Clair , Ombudsman

LOA- Area Agency on Aging
Long-Term Care Ombudsman Prog

PO Box 14205
Roanoke, va  24038-4205
Work: 540-345-0451 x.3041 (Pam) or 540-345-0451 (Whitney)
Fax: 540-345-0002
Website: http://www.loaa.org
Area Served: Roanoke, Craig, Botetourt, & Allegany, Cities: Salem, Roanoke, Clifton Forge & Covington

Kathi Walker , Ombudsman

Rappahannock/ Rapidan Community Services Board
Long-Term Care Ombudsman Prog

15361 Bradford Road , PO Box 1568
Culpeper, va  22701
Work: 540-825-3100 x.3416
Fax: 540-825-0392
Area Served: Orange, Madison, Culpeper, Rappahannock & Fauquier Counties

Lisa Walker , Ombudsman

Bay Aging

PO Box 610
Urbanna, va  23175
Work: 804-758-2386 x. 1234
Fax: 804-758-5773
Website: http://www.bayaging.org
Area Served: Westmoreland, Northumberland, Richmond, Lancaster, Essex, Middlesex, Mathews, King & Queen, King William and Gloucester Counties

Carol Turner , Ombudsman

Bay Aging

100 Parker View Court
Williamsburg, va  23188
Work: 757-220-1577
Fax: 757-220-1577
Area Served: James City & York Counties, Wiliamsburg, Newport News, Hampton & Poquoson cities

Linda Hamrick and Tiffany Roman , Ombudsman

Rappahannock AAA
Long-Term Care Ombudsman Prog

460 Lenell Lane
Fredericksburg, va  22405
Work: 540-371-3375 or 800-262-4012
Fax: 540-371-3384
Area Served: Caroline, King George, Spotsylvania, Stafford Counties/Fredericksburg city

Brenda Thompson , Ombudsman

Appalachian Agency for Senior Citizens, Inc.
LTC Ombudsman Program

PO Box 765
Cedar Bluff, va  24609-0765
Work: (276) 964-7127 or (800) 656-2272
Fax: 276-963-0130
Area Served: Dickenson, Buchanan, Tazewell & Russell Counties

Chris Stone , Ombudsman

District 3 - Governmental Cooperative
Long-Term Care Ombudsman Prog

4453 Lee Highway , Suite 1300
Marion, va  24354-4270
Work: 276-783-8157 x.3131 or 800-541-0933
Fax: 276-783-3003
Area Served: Bland, Bristol City, Carroll, Galax City, Grayson, Smyth, Washington, Wythe Counties

Serena Roberts , Ombudsman

Lake County AAA
Long-Term Care Ombudsman Prog

1105 West Danville Street
South Hill, va  23970-3501
Work: 434-447-7661 x.57 or 800-252-4464
Fax: 434-447-8760
Website: http://lcaaa.org
Area Served: Halifax, Mecklenburg, Brunswick Counties/South Boston city

Angela Peters , Ombudsman

Mountain Empire for Senior Citizens, Inc.
Long-Term Care Ombudsman Program

PO Box 888
Big Stone Gap, va  24219-0888
Work: 276-523-4202 or 800-252-6362
Fax: 276-523-4208
Website: http://meoc.org
Area Served: Lee, Wise, Scott counties/Norton city

Laura Nichols , Ombudsman

Northern Virginia LTC Ombudsman Program
12011 Government Center Pkwy

Suite 708
Fairfax, va  22035-1104
Work: 703-324-5861
Fax: 703-324-3575 or 703-653-1796
Website: http://www.fairfaxcounty.gov/ltcombudsman
Area Served: Alexandria, Arlington, Fairfax, Loudoun, Fairfax, Falls Church

Beth McGlothlin , Ombudsman

Eastern Shore Area Agency on Aging
Long-Term Care Ombudsman Prog

5432 Bayside Road
Exmore, va  23350
Work: 757-442-9652 or 800-452-5977
Fax: 757-442-9303

Linda Hogan and Malcolm Tillerson , RN Ombudsman

Piedmont Senior Resources AAA
Long-Term Care Ombudsman Prog

PO Box 398
Burkeville, va  23922-0398
Work: L. Hogan 434-767-5588
Fax: 434-767-4608
Area Served: Amelia, Buckingham, Charlotte, Cumberland, Lunenburg, Nottoway and Prince Edward Counties

Leslie King , Ombudsman

Central Virginia Alliance for Community Living
Long-Term Care Ombudsman Prog

PO Box 1390 , 501 12th Street Suite A
Lynchburg, va  24505
Work: 434-385-9070
Fax: 434-385-9209
Area Served: Bedford, Amherst, Campbell, Appomattox Counties/ Bedford, Lynchburg (cities)

Toni Browning and Kathi Walker

Rappahannock AAA
LTC Ombudsman Program

15361 Bradford Road , PO Box 1568
Culpeper, va  22701
Work: (540) 825-3100 ext: 3416

Christine Stoneman and Jan Bellard , Ombudsman

Southern AAA, Inc.
Long-Term Care Ombudsman Prog

204 Cleveland Avenue
Martinsville, va  24112
Work: 276-632-6442
Fax: 276-632-6252
Website: http://www.southernaaa.org
Area Served: Patrick, Henry, Franklin, Pittsylvania counties/ Marinsville, Danville (cities)

Suzanne Grubb , Ombudsman

Shenandoah Area Agency on Aging, Inc.
Long-Term Care Ombudsman Prog

207 Mosby Lane
Front Royal, va  22630-2611
Work: 540-635-7141 x.1008
Fax: 540-636-7810
Area Served: Page, Shenandoah, Warren, Clarke, Frederick Counties, Winchester (city)

Debbie Kopacki and Gretchen Francis , Ombudsman

Senior Connections/ The Capital Area Agency on Aging
Long-Term Care Ombudsman Prog

24 East Cary Street
Richmond , va  23219-3796
Work: 804-343-3000 (D. Kopacki) 804-343-3038 (G. Francis)
Fax: 804-649-2258
Website: http://seniorconnections-va.org
Area Served: Charles City, Chesterfield, Goochland, Hanover, Henrico & Powhatan. City of Richmond

Sue Drumm , Ombudsman

Jefferson Area Board for Aging
Long-Term Care Ombudsman Program

674 Hillsdale Drive , Suite 9
Charlottesville, va  22901
Work: 434-817-5241
Fax: 434-817-5230
Area Served: Nelson, Albemarle, Louisa, Fluvana & Greene Counties, City of Charlottesville

Fletcher A Cooke , Director of Legal Services/ Public Policy

Crater District AAA
Long-Term Care Ombudsman Prog

23 Seyler Drive
Petersburg, va  23805
Work: 804-732-7020
Fax: 804-732-7232
Area Served: Dinwiddie, Sussex, Greensville, Surry & Prince George, Cities: Petersburg, Hopewell, Emporia & Colonial Heights

Janet Brennend , Ombudsman

New River Valley Area on Aging

141 E Main Street , Suite 500
Pulaski, va  24301
Work: 540-980-7720 or 866-260-4417
Fax: 540-980-7724
Area Served: Giles, Floyd, Pulaski, Montgomery, City of Radford

Mary Helen Brainard , Ombudsman

Valley Program for Aging Services c/o Maury River Senior Center

P.O Box 415
Buena Vista, va  24416
Work: (540) 261-2553 or (800) 816-9020
Fax: (540) 561-7477
Area Served: Rockingham, Rockbridge, Augusta, Highland, Bath counties/ Buena Vista, Lexington, Staunton, Waynesboro, Harrisonburg (cities)

Willie Alston , Ombudsman

Senior Services of Southeastern Virginia

6350 Center Drive, Suite 101 , Suite 101
Norfolk, va  23502-4121
Work: 757-461-9481 or 757-461-9481
Fax: 757-461-1068
Area Served: Southampton, Isle of Wight, Franklin, Chesapeake, VA Beach, Norfolk, Suffolk, Portsmouth

Citizen Advocacy Groups

Citizens' Committee to Protect the Elderly

Judith Stevens , Director

PO Box 10100
Virginia Beach, va  23450
Work: 757-518-8500
Fax: 757-518-8501

Friends & Relatives of NH Residents

Anne Scott See , President

P.O. Box 551
Harrisonburg, va  22803
Work: 540-433-1830
Fax: 540-433-2202

Virginia Friends & Relatives of NH Residents

Joani Latimer

1426 Claremount Avenue
Richmond, va  23227
Work: (804) 644-2804
Fax: (804) 644-2923

Other

Office on Aging

James Rothrock , Commissioner
VA Dept for Aging and Rehabilitative Services

8004 Franklin Farms Drive
Henrico, va  23229
Work: 804-662-7010
Fax: 804-662-7644

Protection and Advocacy System

Colleen Miller , Executive Director

1512 Willow Lawn Drive , Suite 100
Richmond , va  23230
Work: 804-225-2042
Fax: 804-662-7057
Website: http://disabilitylawva.org/

Quality Improvement Organization

KePro Virginia


, va  
Work: (844) 455-8708

State Attorneys General

Mark R. Herring , Attorney General

900 East Main Street
Richmond , va  23219
Work: 804-786-2071
Fax: 804-786-1991
Website: http://www.oag.state.va.us/

Adult Protective Services Agency

Gail Nardi , Program Manager
Division of Family Services

7 North Eighth Street , 4th Floor
Richmond , va  23219
Work: 804-726-7537
Fax: 804-726-7895

Division of Licensing Programs

Judy McGreal , Licensing Consultant
Virginia Department of Social Services

9960 Maryland Drive , Suite 401
Richmond, va  23230
Work: 804-726-7157
Fax: 804-726-7132

Board of Examiners for Nursing Home Administrator

Elizabeth A. Carter , Executive Director
Dept. of Health Professions

Perimeter Center , 9960 Maryland Drive Ste. 300
Richmond , va  23233-1463
Work: 804-662-9111
Fax: 804-527-4413

Licensure and Certfication

Erik G. Bodin III , Director
Virginia Department of Health

9960 Maryland Drive , Suite 401
Richmond , va  23230
Work: 804-367-2102
Fax: 804-367-2149

Medicaid Agency

Cindi B. Jones , Director
Virginia Dept. of Medical Assistance Services

600 East Broad Street , Suite 1300
Richmond , va  23219
Work: 804-786-8099

Medicaid Fraud Control Unit

Randall L Clouse Jr. , Director, MFCU
Office of the Attorney General

900 E Main Street , 5th Floor
Richmond , va  23219-3524
Work: 804-786-2071
Fax: 804-786-3509

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