Specialized Information for:

Long-Term Care Consumers Family Members Advocates

Financial Exploitation

Tips and Tools for Preventing and Responding to Financial Exploitation in Long-Term Care Facilities 

Wednesday, March 5, 2014, 3:00-4:30 ET

This webinar discusses financial exploitation in long-term care facilities and provides tips and resources for preventing, detecting and reporting financial abuse. Naomi Karp, Policy Advisor, Consumer Financial Protection Bureau (CFPB) Office of Older Americans, explains CFPB’s role in the financial protection and education of older adults and shares new resources attendees can use with residents, family members and providers to increase financial literacy and prevent financial exploitation. Ann-Maria Beard, Deputy Director, Office of Supplemental Security Income and Representative Payment Policy of the Social Security Administration discusses the Representative Payee Program, providing an overview of the responsibilities and oversight of representative payees and how attendees can support the rights of Social Security and Supplemental Security Income (SSI) beneficiaries and report suspicion of misuse of benefits by a representative payee. Additionally, webinar participants discussed a scenario involving potential financial exploitation and shared challenges and best practices related to responding to allegations of financial exploitation. New consumer facts sheets regarding the prevention, detection and reporting of financial exploitation in nursing home and assisted living facilities produced by the National Consumer Voice for Quality Long-Term Care (Consumer Voice) for the National Center on Elder Abuse (NCEA) were introduced.

Scenario and Discussion Questions


Financial Exploitation Fact Sheets

Developed in part through a grant from the Administration on Aging for the National Center on Elder Abuse (NCEA), these fact sheets discuss the prevention, detection and reporting of financial exploitation in assisted living and nursing homes. There are separate fact sheets for residents of assisted living facilities and nursing homes and their family members. The consumer fact sheets provide an overview of residents’ rights and facility responsibilities related to resident finances, tips for protecting themselves and how to report incidents of financial abuse. The fact sheets for family and friends of residents also review residents’ rights and facility responsibilities, highlight warning signs and how to report incidents of financial exploitation.


Assisted Living Facilities

How to Prevent

Protecting Your Loved One 

Nursing Homes

How to Prevent

Protect Your Loved One

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