Specialized Information for:

Long-Term Care ConsumersFamily MembersAdvocates

2023 Consumer Voice Conference

Join us at the 2023 Consumer Voice Conference to:

  • Listen to key experts and discuss policy updates;
  • Hear from long-term care consumers;
  • Connect with advocates nationwide and learn best practices;
  • Gain skills relevant to your work; and
  • Leave revitalized and equipped with new tools to put your systems and individual advocacy into action!

Conference Agenda

View agenda as a PDF

View the conference agenda with speakers and session descriptions.


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Visit Baltimore, Charm City

Baltimore is where art lovers, history buffs, sports fanatics, and foodies can come together to enjoy authentic experiences - whether that means exploring the diverse array of culinary options, uncovering the cutting-edge history of its most storied neighborhoods, or getting out on the water.  Baltimore is a vibrant city where you can see the largest public collection of Matisse in the world (for free!), sip a craft beer in the sanctuary of a converted church, or explore the neighborhood that was the inspiration for John Waters' iconic film, Hairspray. Learn more about all Baltimore has to offer.

We hope you'll join us in exciting Charm City! 

Hotel Information

The Hilton Baltimore Inner Harbor is directly next to Oriole Stadium at Camden Yards.  The expansive hotel, renovated in 2019, features an on-site bar/restaurant serving breakfast, lunch and dinner; a Coffee Bean & Tea Leaf and Jimmy John's located inside the hotel; and easy walking access to several nearby restaurants.  

Who is the conference for?

Many individuals and organizations will find the conference useful, including:

  • Long-term care consumers
  • Family members of long-term care consumers
  • Long-Term Care Ombudsman programs
  • Long-term care providers and staff
  • Attorneys
  • Advocates
  • Anyone interested in the quality care and quality of life of long-term care consumers

Registration Discounts

  • Individuals receiving long-term care are eligible for free registration. Email info@theconsumervoice.org for the discount code.
  • Consumer Voice Members are able to register for the conference at a reduced rate.
    • If you are an active member, simply choose the Consumer Voice Member ticket type on the registration form.
    • If you would like to add or renew your membership at the time of registration, choose the Consumer Voice Member ticket type then add-on a membership.
    • If you are unsure about your membership status, email csteier@theconsumervoice.org before registering.
  • Groups of 5 or more individuals are able to register for the conference at a reduced rate. To register as a group, email the names of the individuals in your group to csteier@theconsumervoice.org before registering.

Sponsor & Exhibit Opportunities

Sponsorship offers multiple ways to increase your visibility with our attendees and publicly promote your alignment with Consumer Voice. Learn more about becoming a sponsor and exhibiting during the conference.

Thank you to this year's sponsors!