Specialized Information for:

Long-Term Care ConsumersFamily MembersAdvocatesCOVID-19

Consumer Voice Tributes

 The Consumer Voice would like to honor and remember fellow advocates.

In Memory... 

  • Daniel Niemczynski - remembered by Sara Mason and Jenny Miller
  • Norma Pecora Holzer - remembered by Lori & Dan Steinberg, Richard Singer, Mark Bakshi, Debra Fisher, Nancy Capers, Roxane & Alex Papas, and Maria Elena Rodriguez 
  • Shirley Thorpe - remembered by Carol Feikin
  • Dennis Owen - remembered by Arlene Germain and Barbara Frank

Heather Bruemmer, Wisconsin State Long-Term Care Ombudsman

"Heather was one of the kindest, most generous people I have met, and she was a strong advocate.  I am privileged to have called her my friend.  She will be greatly missed." - Lori Smetanka, Executive Director, Consumer Voice

"She was such a beautiful, kind, soul and she made everyone feel valued and seen. She had infectious optimism and always held space for others, despite whatever health challenges she was experiencing. When thinking about her, I am reminded of the saying about how people won’t remember your actions, rather they will remember how you made them feel. Heather did both – and will be remembered by her genuine, heartfelt actions as well as how special she made others feel." - Amity Overall-Laib, Director, National Long-Term Care Ombudsman Resource Center

Read more messages remembering Heather.

"When I first met Heather, it was hard to imagine that someone could be so sincerely sweet, kind, and engaging.  Of course, she was completely genuine and not just kind, but smart, strong, loyal, funny, and as we saw in recent years, a person of both courage and faith.  She just knew how to be a wonderful human being and went about doing it every day." - Brian Lindberg, Public Policy Advisor, NASOP

"I do not have the words to express how much Heather meant to all of us and how deeply we will miss her presence among us." - Mark Miller, DC State LTC Ombudsman

"Heather was most definitely a beautiful soul and a ray of sunshine." - Charlotte Bishop, Arkansas State LTC Ombudsman

"There are some people with whom we are blessed to share life's path - people who leave footprints filled with light and hope. That's our dear Heather." - Joani Latimer, Virginia State LTC Ombudsman

"Heather was kind, thoughtful and full of light." - Dale Watson, South Carolina State LTC Ombudsman

"She was one of the most positive people I have ever known.  The ombudsman program has lost a real gem." - Salli Pung

"She was indeed a strong and dedicated advocate." Virginia Moore-Bell, Alabama State LTC Ombudsman

"She was the most kind, blessed, genuine, patient, sweet, dedicated, encouraging……. and the list goes on and on. I will miss her laugh, smile, genuine interest in everyone’s life, her ability to remember every little detail about my life and the lives of so many SLTCO’s, our conversations, our text exchanges and so much more." - Donna Fischer, South Dakota State LTC Ombudsman 

"For Heather the glass was always half full, never half empty. Don’t dwell on the negatives, give off only positive vibes....She was real, genuine, sincere. Nothing phony about her and someone who made you feel “special” and part of her intimate circle – which I’m sure was very large. So warm and loving – and I have no doubt now watching over us.  We are here on this planet for such a short time. Those who are remembered are those we love because they loved, because they tried to make a difference, because they cared. Heather will always be remembered." - John McDermott, Hawaii State LTC Ombudsman

Hide text


In Honor...

Robyn Grant

After 32 years of advocacy, Robyn Grant retired from working as the Policy Director at Consumer Voice.  Her work was honored by Erica Wood, Barbara Frank, Janet Wells and Amy Paul.


Other Tributes of Honor:

  • Ann Dillon - honored by Mary Jane Koren
  • Mary Edwards - honored by Tilden Edwards
  • Lois Lynch - honored by Terri Lynch-Kenyon