Our Staff

Lori O. Smetanka, Executive Director

Sam Brooks, Director, Public Policy

Amity Overall Laib, Director, National Ombudsman Resource Center, 

Jocelyn Bogdan, Senior Program & Policy Specialist

Katie O'Hearn, Manager, Program & Outreach

Libby Laubert, Program Specialist

Alejandra Ona, Manager, Finance & Operations

Carol Scott, Manager, LTC Ombudsman Program & Policy

Tina Steier, Manager, Communications, Membership & Events

Lori Walsh, Policy & Program Specialist

Jamie Freschi, Consultant

Maria Greene, Consultant