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News Article

We’re fighting the good fight … and we need your help!

May 09, 2017

During these past few months, there has been an unprecedented assault on the policies that support access to quality long-term care and protect the rights of long-term care consumers.  We are fighting back.

News Article

Toolkit To Reduce CAUTI and Other HAIs in Long-Term Care Facilities

May 09, 2017

The Agency for Healthcare Research and Quality released a Toolkit to Reduce CAUTI and Other HAIs in Long-Term Care Facilities.  Consumer Voice was a partner on this project.

News Article

Join the Resident's Voice Challenge

April 25, 2017

All long-term care consumers are invited to get creative and share their thoughts on this year’s Residents’ Rights Month theme - “It’s All About Me: My Life, My Care, My Choices.”

News Article

Call for Medicaid Stories

April 23, 2017

Consumer Voice needs your stories about why Medicaid is so important to you and your family.

News Article

Consumer Voice Issues Joint Statement on Abuse and Neglect in Nursing Homes

April 12, 2017

Consumer Voice, with the Long Term Care Community Coalition, Center for Medicare Advocacy, and California Advocates for Nursing Home Reform, issued a joint statement in response to the recent reports exposing abuse and neglect in nursing homes across the country.

News Article

Revised Nursing Home Regulations Are Safe!

March 31, 2017

The revised federal nursing home regulations are here to stay.

News Article

Announcing Residents' Rights Month 2017

March 28, 2017

The theme for Residents’ Rights Month 2017 is “It’s All About Me: My Life, My Care, My Choices.”

News Article

New Issue Brief on Admissions in Revised Federal Nursing Home Regulations

March 15, 2017

Consumer Voice, Justice in Aging, and the Center for Medicare Advocacy have released a new issue brief in their series on the revised federal nursing home regulations.

News Article

Consumer Voice Issues Statement on American Health Care Act

March 10, 2017

The American Health Care Act is harmful for long-term care consumers and those who care for them.

News Article

Senator Franken Reintroduces Arbitration Fairness Act

March 03, 2017

Consumer Voice sent a letter to Senator Al Franken in support of his reintroduction of the Arbitration Fairness Act.

News Article

Sexual Abuse in Nursing Homes - Joint Statement from CV, NCEA, and NOVA

February 24, 2017

Consumer Voice, along with the National Center on Elder Abuse and the National Organization for Victim Assistance, have issued a statement in light of the recent CNN investigation on sexual abuse.

News Article

Consumer Voice Issues Statement on CNN Report on Sexual Abuse in Nursing Homes

February 23, 2017

Consumer Voice is outraged and horrified in response to the findings of the CNN investigative report on sexual abuse in nursing homes, “Sick, Dying and Raped in America’s Nursing Homes.”

News Article

New Issue Brief on Nursing Services

February 21, 2017

Consumer Voice, along with the Center for Medicare Advocacy and Justice in Aging, has released a new issue brief in their issue brief series, “A Closer Look at the Revised Nursing Facility Regulations.”

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Article - "Long-Term Care Ombudsman Program Offers Trust and Solutions"

February 14, 2017

ACL’s Becky Kurtz has written an article in the Society of Certified Senior Advisors Journal on the long-term care ombudsman program.

News Article

New Fact Sheets on Revised Federal Nursing Home Regulations

February 08, 2017

New fact sheets include information on involuntary transfer and discharge and unnecessary drugs and antipsychotic medications.

News Article

Family Caregivers Speak at Senate Forum

January 19, 2017

Family caregivers testified at a Senate Forum on Health Care, Medicare, and Medicaid.

News Article

Part II of Summary of Key Changes Now Available

December 22, 2016

This summary presents an overview of key changes in the revised federal nursing home regulations for the sections on Resident Assessment (§483.20) – Training Requirements (§483.95).  It is designed to highlight what is different between the prior rule and the final rule and includes only those parts of the rule that went into effect in Phase 1 on November 28, 2016.

News Article

New Fact Sheet on Importance of Revised Nursing Home Regulations for Nursing Home Residents

December 20, 2016

Consumer Voice and Justice in Aging have released a new fact sheet entitled “Why the Recently-Revised Nursing Home Regulations are Vital for Nursing Home Residents.”

News Article

New Fact Sheet on Assessment, Care Planning, and Discharge Planning

December 05, 2016

Consumer Voice, Center for Medicare Advocacy and Justice in Aging have released a new fact sheet providing a closer look at the revised nursing facility regulations on assessment, care planning and discharge planning.

News Article

New Guides on How New HCBS Rules Affect Adult Day Services and Assisted Living

November 23, 2016

Consumer Voice and Justice in Aging created guides on how the HCBS rules can be used to improve services for older persons.

News Article

New Fact Sheet on the Long-Term Care Ombudsman Program

November 15, 2016

This new resource from Consumer Voice and NCEA provides an overview of the Long-Term Care Ombudsman Program.

News Article

Consumer Voice Releases Report on Nursing Home Closures

November 08, 2016

Consumer Voice has released a new report on why nursing home residents may suffer harm when their nursing home closes and how to reduce such harm.

News Article

Webinar Recording Available for "Piecing Together Quality Long-Term Care"

October 12, 2016

This informative webinar gives consumers, family and advocates the tools to obtain quality long-term services and supports.

News Article

CMS Prohibits Pre-Dispute Arbitration in Newly Released Federal Nursing Home Regulations

September 30, 2016

After recommendations from Consumer Voice, the Centers for Medicare & Medicaid Services has prohibited pre-dispute arbitration agreements in nursing home contracts as a part of the newly released federal nursing facility regulations.

News Article

Consumer Voice Sends Comments to CMS on Special Focus Facilities

September 15, 2016

Consumer Voice sent comments to the Centers for Medicare and Medicaid Services in support of the Special Focus Facility program.

News Article

Consumer Voice Featured in Philanthropy Journal News

September 09, 2016

Consumer Voice has been highlighted in the September issue of the Philanthropy Journal News, a publication of NC State University.

News Article

CFPB Releases Report and Resource Guide on How Community Partnerships Can Help Fight Elder Financial Abuse

August 24, 2016

CFPB’s report found that strong collaboration among community stakeholders can effectively protect older adults from financial exploitation.

News Article

ACL Awards $2.2 Million to Adult Protective Services Systems

August 23, 2016

The Administration for Community Living’s Administration on Aging awarded grants to 13 states to address abuse of older adults and people with disabilities.

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CFPB Creates Placemats to Help Prevent Elder Fraud

August 18, 2016

The Consumer Financial Protection Bureau has created placemats with simple tips for avoiding common predatory consumer scams.

News Article

Infographic About Detecting and Preventing Bullying Among Older Adults

August 17, 2016

An infographic created by the Health Professionals Press shows the factors that lead to bullying and how to prevent it.

News Article

CMS Adds New Quality Measures to Nursing Home Compare

August 16, 2016

The Centers for Medicare & Medicaid Services updated the Nursing Home Compare Five-Star Quality Ratings to incorporate new measures that look at successful discharges, emergency visits, and re-hospitalizations.

News Article

Participate in the 2016 Consumer Voice Webinar Series!

July 11, 2016

Join us for a series of three webinars on a wide range of long-term care issues featuring expert speakers.

News Article

Prevent and Protect Residents from Financial Exploitation

June 29, 2016

Resources on prevention, detection and reporting financial exploitation in nursing homes and assisted living.

News Article

June 15th is World Elder Abuse Awareness Day

June 15, 2016

WEADD is an opportunity to share information and spread awareness about abuse, neglect, and exploitation in later life.  Check out the new elder abuse issue page for further resources.

News Article

OAA Reauthorization Summary, FAQs, and More

June 13, 2016

Information regarding the recent reauthorization of the Older Americans Act is now available on the ACL website.

News Article

Remembering Lou O'Reilly

June 08, 2016

Consumer Voice is saddened by the passing of long-time member and former Consumer Voice Board Member Lou O’Reilly.

News Article

Now Accepting Nominations for 2016 Consumer Voice Leadership Awards!

June 03, 2016

Consumer Voice recognizes individuals who have demonstrated exceptional commitment to improving the lives of long-term care consumers.  Submit your nominations now!

News Article

Get a Resident's Voice Activity Toolkit

May 26, 2016

Join the Resident’s Voice Challenge and share why you should be the “Resident President.”

News Article

Watch a Video on Long-Term Care Ombudsmen

May 23, 2016

What is an ombudsman? Ombudsmen advocate for residents’ rights and quality care; educate consumers and providers; resolve residents’ complaints; and provide information.

News Article

It's Hurricane Preparedness Week!

May 16, 2016

Hurricane Preparedness Week is a time to prepare for a potential land-fall tropical storm or hurricane.  If you live in an area prone to these types of storms or even areas threatened by dangerous flooding or destructive winds, it’s important to take this time to prepare for a dangerous weather event.

News Article

Tips for Residents on Theft and Loss in Nursing Homes

May 13, 2016

Residents have the right to retain possession of their personal belongings and are entitled to a safe environment free of theft and loss.  This Consumer Voice fact sheet provides preventative measures and remedies for a resident’s deprivation of their personal effects.

News Article

CMS Publishes Guidance on Providing Services to Justice-Involved Individuals

May 05, 2016

CMS published guidance to surveyors clarifying federal requirements for providing services to justice-involved individuals (e.g. those on probation or parole) in skilled nursing facilities.

News Article

Nursing homes starting to offer more individualized menus

May 04, 2016

CV in the News! - More nursing homes are including individualized menus for the specific preference of their residents.

News Article

CMS Publishes Final Rule on Fire Safety

May 04, 2016

CMS announced a final rule to update health care facilities’ fire protection guidelines to improve protections for all Medicare beneficiaries in facilities.

News Article

DOJ Report Finds that South Dakota Unnecessarily Relies on Nursing Facilities to Provide Services for People with Disabilities

May 03, 2016

Department of Justice report finds that South Dakota is in violation of the Americans with Disabilities Act and the Supreme Court’s Olmstead v. L.C. ruling.

News Article

CMS Adds Six New Quality Measures to Nursing Home Compare

April 28, 2016

CMS has added six new quality measures to the consumer-based Nursing Home Compare website.  For the first time, CMS has included three quality measures that are not based solely on data that are self-reported by nursing homes.

News Article

ASPE Releases Report on Function and Characteristics of Unlicensed Care Homes

April 27, 2016

HHS Office of the Assistant Secretary for Planning and Evaluation (ASPE) has released a report entitled “Understanding Unlicensed Care Homes.”

News Article

New York Times Series on Arbitration Finalist for Pulitzer Prize

April 19, 2016

The New York Times series on arbitration, authored by Jessica Silver-Greenberg, Michael Corkery, and Robert Gebeloff, is a finalist for the Pulitzer Prize in Investigative Reporting

News Article

National Healthcare Decisions Day is April 16th

April 15, 2016

National Healthcare Decisions Day Is Tomorrow April 16. Join Consumer Voice and Americans across the country in making future healthcare decisions known to family, friends and healthcare providers.

News Article

Call for Session Proposals for the 2016 Consumer Voice Annual Conference

April 11, 2016

We invite you to submit a proposal for a concurrent session at the 2016 Consumer Voice Annual Conference. Sessions that include more than one perspective or speakers from more than one program are encouraged.

News Article

Department of Labor Releases Guide for Consumers and Families on the Fair Labor Standards Act

April 07, 2016

The Department of Labor has developed a user-friendly guide entitled “Paying Minimum Wage and Overtime to Home Care Workers: A Guide for Consumers and their Families to the Fair Labor Standards Act.”

News Article

National Center on Elder Abuse Releases Report on State Elder Abuse Working Groups

April 07, 2016

NCEA has released a report entitled “State Elder Abuse Working Groups: A Review and Comparison of 15 State Working Groups”, which compares existing elder abuse working groups from 15 states based on their establishment, purpose, and current status.

News Article

The Department of Justice Launches 10 Regional Elder Justice Task Forces

March 31, 2016

On March 30, 2016, the Department of Justice announced the launch of 10 regional Elder Justice Task Forces. These teams will bring together federal, state and local prosecutors, law enforcement, and agencies that provide services to the elderly to coordinate and enhance efforts to pursue nursing homes that provide grossly substandard care.

News Article

CMS Memorandum on Implementation of required electronic submission of staffing data

March 22, 2016

CMS issued a memorandum related to Electronic Staffing Data Submission (Payroll-Based Journal – PBJ).

News Article

New Podcast Series on Dying in America

March 15, 2016

A new podcast series, sponsored by the National Academy of Medicine, will review the 2015 Institute of Medicine report “Dying in America: Improving Quality and Honoring Individual Preferences Near the End of Life.”

News Article

NY State Comptroller's Office Report Finds that Improvements Are Needed in Nursing Home Enforcement

March 08, 2016

Laurie Kash’s experience with her mother’s poor care at a nursing home led her to take her case the New York State Comptroller’s Office.  The Office performed a subsequent audit that called for improvements in the enforcement of nursing home violations in New York.

News Article

NPR Covers Nursing Home Evictions

February 25, 2016

On Thursday, February 25, NPR’s Morning Edition included a story about nursing home evictions, including cases when facilities refuse to take back residents who were hospitalized. Consumer Voice’s Robyn Grant, Director of Public Policy & Advocacy, was interviewed for the story.

News Article

New Issue Page on Transfer-Discharge

February 25, 2016

Looking for information on transfer, discharge or transitions from a nursing home?  Visit the new issue page for resources including reports, tips, and fact sheets.

News Article

Announcing New Leadership at Consumer Voice

February 18, 2016

Consumer Voice is pleased to announce Lori Smetanka, JD, as the Executive Director of Consumer Voice and Amity Overall Laib as Director of the National Long-Term Care Ombudsman Resource Center.

News Article

Resident-to-Resident Elder Mistreatment in Nursing Homes: Findings from the First Prevalence Study

February 03, 2016

This webinar, hosted by Consumer Voice in collaboration with the National Center on Elder Abuse (NCEA), discusses resident-to-resident mistreatment and how to prevent and respond to these incidents.

News Article

Consumer Voice Provides Comments to CMS on Revised Requirements for Discharge Planning

January 06, 2016

On January 14th, Consumer Voice provided comments on a proposed rule to revise the federal requirements for discharge planning. This proposed rule was issued by the Centers for Medicare & Medicaid Services (CMS) and concerns discharge planning requirements for hospitals, critical access hospitals and home health agencies. Click below to learn more and read our comments.

News Article

2015 White House Conference on Aging Publishes Report

January 04, 2016

A final report on the 2015 White House Conference on Aging (WHCOA) -  summarizing the July conference and the events leading up to it - is now accessible online.

News Article

Consumer Voice Interim Executive Director Lori Smetanka Quoted in New York Times Article on Residential Care for Elderly

November 24, 2015

A recent article in The New York Times highlighted the rise of small residential homes, like Green House, as an alternative to nursing homes. Consumer Voice Interim Executive Director Lori Smetanka was interviewed for the article.

News Article

Increase in Federal Fines Nursing Facilities Pay for Violating Nursing Home Reform Law

November 23, 2015

A provision of the Bipartisan Budget Act of 2015 (signed by President Obama on November 2nd) will increase the amounts of federal fines that nursing facilities may be required to pay for violating the Nursing Home Reform Law.

News Article

Consumer Voice and the National Center on Elder Abuse Host Put a STOP to Poor Care Webinar

November 20, 2015

This Consumer Voice webinar was held in collaboration with the National Center on Elder Abuse (NCEA ) on November 19th, 2015 in order to provide a basic framework to help long-term care residents, their family members, and other advocates identify quality care and potential issues. Click below for further information and to view this webinar.

News Article

Consumer Voice and NASOP Send Letter to Congress Requesting Funds to Support LTC Ombudsman Program and Adult Protective Services

November 18, 2015

Consumer Voice and the National Association of State Long-Term Care Ombudsman Programs (NASOP) sent a letter to the Senate and House Subcommittees on Labor/HHS/Education requesting to focus on residents of nursing homes and assisted living facilities and those who have been victims of elder abuse, when determining appropriate funding levels for the remainder of fiscal year 2016.

News Article

Consumer Voice Submits Comments on Proposed Adult Protective Services Guidelines

November 13, 2015

Consumer Voice has submitted comments on proposed voluntary Adult Protective Services (APS) guidelines developed by the Administration for Community Living.

News Article

Consumer Voice Joins Alzheimer's Workplace Alliance

October 23, 2015

Consumer Voice has joined Alzheimer’s Association’s Alzheimer’s Workplace Alliance (AWA).

News Article

Consumer Voice and NCEA Produce "Put a STOP to Poor Care" Brochure

October 20, 2015

Consumer Voice, along with the National Center on Elder Abuse, have created a new brochure entitled “Put a STOP to Poor Care.” This helpful brochure for residents, family members, facility staff and advocates includes indicators of quality care, warning signs, red flags of potential abuse, and advocacy tips to address concerns.

News Article

Consumer Voice & Others Urge CMS to Ban Forced Arbitration Agreements in Nursing Home Contracts

October 16, 2015

Consumer Voice, along with 38 other national advocacy organizations, sent a letter to CMS on Wednesday, October 14th, asking the agency to ban the use of pre-dispute, forced arbitration agreements in nursing home contracts as part of its revisions to the federal nursing home regulations.

News Article

CMS Extends Comment Period for Federal Nursing Home Regulations

September 11, 2015

The Centers for Medicare and Medicaid Services (CMS) announced today that the agency will be extending the comment period 30 days for the proposed nursing home regulations. Individuals and organizations will now have until October 14th at 5 PM ET to submit their comments to CMS on the proposed rule.

News Article

New Report on Nursing Home Deficiencies, Staffing and Resident/Facility Characteristics Released

August 11, 2015

The Kaiser Commission on Medicaid and the Uninsured has released a new report by Charlene Harrington and Helen Carrillo of the University of California San Francisco analyzing nursing home data from 2009 to 2014, including rates of facility deficiencies and staffing levels. Click below to learn more.

News Article

Breaking: Proposed Revisions to the Federal Nursing Home Regulations Now Published

July 21, 2015

The Centers for Medicare and Medicaid Services (CMS) has officially published its proposed revisions to the current regulations (also known as the Requirements of Participation) for nursing homes participating in the Medicare and/or Medicaid programs. Click below to learn more and read Consumer Voice’s initial statement on the proposed rule.

News Article

Consumer Voice Responds to WHCOA Brief on Long-Term Services and Supports

June 15, 2015

Consumer Voice has submitted a response to several discussion questions posed by the 2015 White House Conference on Aging (WHCOA) in their policy brief on Long-Term Services and Supports (LTSS).  Consumer Voice responded by making five recommendations to complement the WHCOA’s brief on the topic.

News Article

Consumer Voice Executive Director Speaks at White House Forum on Antibiotic Stewardship

June 09, 2015

Last week, CDC helped organize the first White House Forum on Antibiotic Stewardship which included representatives from both human health and animal health sectors.  At a session on long-term care, Consumer Voice executive director Richard Gelula provided a brief presentation.

News Article

Call for Session Proposals for Consumer Voice Annual Conference

May 26, 2015

We invite you to submit a proposal for a concurrent session at the 2015 Consumer Voice Annual Conference. All proposals must be received by June 26, 2015 to be considered.

News Article

Consumer Voice & Other Advocates Tell Congress to Change Harmful Provision in SGR Fix Legislation

April 01, 2015

Consumer Voice, along with seventeen other national organizations and more than sixty state and local groups, has submitted a letter to Congress asking for the exclusion of nursing homes from a harmful “standard of care” provision in the Medicare Sustainable Growth Rate (SGR) fix legislation.

News Article

Consumer Voice Urges End of Forced Arbitration in Long-Term Care Contracts in Response to CFPB Study

March 19, 2015

The Consumer Financial Protection Bureau (CFPB) recently released a study and held a hearing on the use of forced, pre-dispute arbitration agreements in consumer financial contracts. These type of agreements are also commonly found in nursing home and other long-term care facility admission contracts. In light of the CFPB’s actions, Consumer Voice calls for further steps to be taken to protect consumers from forced arbitration clauses.

News Article

Government Releases New Report on Antipsychotic Use Among Older Adults with Dementia

March 06, 2015

A new report was released by the U.S. Government Accountability Office (GAO) on the use of antipsychotic medications among older adults with dementia, including information on the use of these drugs in home-and-community based and assisted living settings.

News Article

Consumer Voice & Other Advocates Support Changes in Federal Nursing Home Rating System

March 04, 2015

In response to statements from the nursing home industry that the government’s changes to the nursing home Five-Star Quality Rating System are unfair, Consumer Voice and four other consumer groups issued a statement on Monday, March 4th, 2015 in support of the federal government’s improvements and its plans to continue to improve the system with more reliable data for consumers.

News Article

Resources and Recording Now Available from First National Advocacy Webinar

February 23, 2015

Resources are now available from the February 12th webinar - Strategizing and Crafting an Effective Advocacy Message - the first in a series of four free national advocacy webinars to be hosted by the Consumer Voice.

News Article

Federal Government Announces Changes to Nursing Home Rating System

February 20, 2015

The Centers for Medicare and Medicaid Services (CMS) has made changes to its Nursing Home Compare 5-Star Quality Rating System, which is the system the public relies upon when determining nursing home care for themselves or their loved ones. These revisions became active on February 20th, 2015. Click below to learn more and read Consumer Voice’s press release on this matter.

News Article

White House Conference on Aging to Hold Regional Forums

February 11, 2015

The White House Conference on Aging (WHCOA) is launching a series of regional forums to engage with older Americans, their families, caregivers, leaders in the aging field, and others on the key issues affecting older Americans. To learn more, click below.

News Article

Final Long-Term Care Ombudsman Regulations Published in Federal Register

February 10, 2015

The Administration on Aging at the Administration for Community Living (ACL) has announced the Long-Term Care Ombudsman program (LTCOP) final rule has been published in the federal register. This rule includes important clarify ambiguties and resolve long-standing issues within the LTCOP.

News Article

Consumer Voice Supports Equal Rights for Same Sex Spouses of Nursing Home Residents

February 10, 2015

Consumer Voice has submitted comments of support for proposed federal regulations that would guarantee equal rights for same sex couples in Medicare and/or Medicaid participating nursing homes.

News Article

Help Wanted in Identifying Nursing Home Residents that have Transitioned Back into the Community!

January 27, 2015

Consumer Voice is currently working on a project to identify ways in which the nursing home transition process can be improved for individuals moving out of the nursing home and back into the community. A key part of this project entails interviewing former nursing home residents from across the country who have transitioned (either successfully or unsuccessfully) out of a facility, and we need your help in identifying such individuals!

News Article

Consumer Voice Submits Comments on HUD Proposed Rules

January 20, 2015

Consumer Voice recently submitted comments on the Department of Housing and Urban Development’s proposed rules regarding Supportive Housing and Services for the Elderly and Persons with Disabilities.

News Article

Consumer Voice to Offer FREE Advocacy Skills Training Webinars

January 12, 2015

As part of our Consumers for Quality Care, No Matter Where initiative, the Consumer Voice will be conducting four FREE advocacy skills training webinars throughout the year.

News Article

New Brochure and Fact Sheet on Resident to Resident Aggression

January 05, 2015

The Consumer Voice and the National Center for Elder Abuse have released a new brochure and large print fact sheet on the topic of resident to resident aggression. Click above to learn more.

News Article

Thank You to Our Partners and Supporters

December 19, 2014

Without your contributions long-term consumers would not have had these efforts on their behalf.  Here is a partial list of what we have accomplished by working together throughout 2014.

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Congratulations 2014 Consumer Voice Leadership Award Winners!

November 04, 2014

Congratulations to the recipients of the 2014 Consumer Voice Leadership Awards.  The recipients will receive their awards during our Annual Conference in November.

News Article

Consumer Voice, Others Applaud Congress & President for Funding Improvements in Nursing Home Staffing Information

October 07, 2014

Late yesterday afternoon, President Obama signed into law the Improving Medicare Post-Acute Care Transformation (IMPACT) Act of 2014 - post acute care reform legislation - which included $11 million to fund the development of a system for collection of nursing home staffing levels through verifiable payroll data.

News Article

Government Goals Do Too Little to End Rampant Misuse of Antipsychotic Drugs in Nursing Homes

September 22, 2014

The Consumer Voice press release states that the government’s incremental goals to reduce rampant misuse of antipsychotic drugs in nursing homes are doing too little to protect elderly residents.

News Article

Consumer Voice Calls on CMS to Strengthen Nursing Home Enforcement

September 16, 2014

Consumer Voice has called upon the Centers for Medicare and Medicaid Services (CMS) to enforce the nation’s laws and regulations that require nursing homes to ensure the provision of quality and humane care. In a letter sent to CMS Administrator Marilyn Tavenner, Consumer Voice has identified key problems with the enforcement system that negatively impact the health, safety and well-being of residents and put forth specific recommendations to strengthen the current system.

News Article

Support the Consumer Voice while you shop on Amazon!

August 27, 2014

Shop on Amazon Smile and the Consumer Voice receives a portion of the purchase price as a donation.

News Article

Six Months on the Job at Consumer Voice

August 20, 2014

Consumer Voice Executive Director Richard Gelula marked his nearly six months at Consumer Voice by writing a blog highlighting a number of observations he has about our organization, our efforts to achieve quality long-term care and the the broad efforts of our field to achieve it.

News Article

24 hour RN Bill, Consumer Voice Director of Public Policy and Advocacy Receive Coverage in the New York Times

August 13, 2014

A recent piece in the New York Times’ Old Age Blog, authored by Paula Span, highlights legislation introduced in the U.S. House of Representatives by Congresswoman Schakowsky to require the 24 hour presence of a RN within our nation’s nursing homes.


News Article

Consumer Voice Applauds Introduction of Federal Legislation to Increase RN Staffing Levels

August 05, 2014

The Consumer Voice applauds the introduction of H.R. 5373, the Put a Registered Nurse in the Nursing Home Act, introduced in the U.S. House of Representatives by Congresswoman Jan Schakowsky on July 31st. The bill would require all nursing homes receiving Medicare and/or Medicaid reimbursement to have a registered nurse (RN) on duty twenty-four hours per day, seven days a week.

News Article

Executive Order Barring Forced Arbitration in Government Contracts Highlights Need to Prohibit Similar Clauses in Long-Term Care Facility Agreements

July 31, 2014

President Obama has issued an Executive Order barring the use of forced, pre-dispute arbitration clauses in certain government contracts. Consumer Voice has released a statement in response urging for the Administration and Congress to address the use of such clauses in long-term care facility contracts.

News Article

DOJ, HHS Release Elder Justice Roadmap

July 09, 2014

Today, the Department of Justice and the Department of Health and Human Services released the Elder Justice Roadmap - a detailed, practical guide “by the field, for the field” to engage in strategic planning to create coordinated approaches to addressing elder abuse.