Specialized Information for:

Long-Term Care ConsumersFamily MembersAdvocatesCOVID-19

News

News Article

Support our work advocating to make life better for long-term care consumers

November 23, 2021

Together, we can pursue and promote policies that support residents, caregivers, and staff; improve transparency and accountability for public funds; and upend the long-term care system to be more consumer centered.

News Article

Consumer Voice Applauds New Protections for Nursing Home Residents in House-passed Build Back Better Act

November 19, 2021

The United States House of Representatives passed the Build Back Better Act which includes the most significant increase in protections for nursing home residents in decades.

News Article

Key Takeaways in the Recently Updated Nursing Home Visitation Guidance

November 18, 2021

Read our summary of the main takeaways in the Centers for Medicare & Medicaid Service’s recently updated Nursing Home Visitation Guidance.

News Article

CMS Updates Guidance Related to the State Survey Process

November 16, 2021

The guidance relaxes requirements regarding infection control surveys, clarifies timing on annual recertification surveys, addresses the complaint backlog, and announces increased survey scrutiny in particular areas of care quality.

News Article

CMS Releases Latest List of Special Focus Facilities and Candidates

November 16, 2021

The Centers for Medicare & Medicaid Services (CMS) has released the latest list of Special Focus Facilities (SFF) and candidates (October 27, 2021).  CMS oversees the SFF program, which places special scrutiny on select nursing homes with a documented pattern of providing poor care.

News Article

Updated Nursing Home Visitation Guidance from CMS

November 15, 2021

The Centers for Medicare & Medicaid Services have updated their nursing home visitation guidance to now allow visitation at all times for all residents.

News Article

CMS Requires All Staff of Long-Term Care Facilities to be Vaccinated

November 09, 2021

The Centers for Medicare & Medicaid Services (CMS) issued an emergency regulation requiring long term care facilities to develop and implement policies to ensure all staff are fully vaccinated against COVID-19.

News Article

Consumer Voice Sends Letter Urging Congressional Leaders to Ensure Inclusion of Protections for Nursing Home Residents in Reconciliation Bill

October 29, 2021

Consumer Voice sent a letter asking Congressional leaders to ensure that protections for nursing home residents continue to be included in the Build Back Better reconciliation bill.

News Article

New Podcast Episode on Residents' Rights

October 19, 2021

In this episode of the Pursuing Quality Long-Term Care podcast, we are sharing with you a discussion that was held on Facebook Live around residents’ rights in nursing homes.

News Article

Consumer Voice Executive Director Writes Article on Antipsychotic Drug Use in Nursing Homes

October 19, 2021

Consumer Voice Executive Director Lori Smetanka wrote an article for American Society on Aging’s Generations publication highlighting the spike in misuse of antipsychotic drugs in nursing homes.

News Article

New Issue of the Resident Advocate Newsletter

October 18, 2021

The October 2021 issue of the Resident Advocate Newsletter is now available.

News Article

Consumer Voice and Other Organizations Send Letter to Retain Nursing Home Protections in House Bill

October 13, 2021

Consumer Voice and 68 national and state organizations sent a letter to House leadership urging them to retain critical protections for nursing home residents in the Budget Reconciliation bill.

News Article

New Residents' Rights Education Materials

October 12, 2021

NORC and Consumer Voice published new consumer education materials regarding nursing home residents’ rights.

News Article

CMS Announces New Tool to View Nursing Home Vaccination Rates

September 21, 2021

The Centers for Medicare & Medicaid Services (CMS) announced today a new feature on Medicare Care Compare that will make it easier to check COVID-19 vaccination rates for nursing home staff and residents.

News Article

Consumer Voice Submits Comments to Pennsylvania DOH in Support of Minimum Staffing Standard

September 01, 2021

Consumer Voice submitted comments to the Pennsylvania Department of Health (DOH) in support of the proposed regulations mandating a minimum staffing standard of 4.1 hours of resident care per day.

News Article

CMS Releases Latest List of Special Focus Facilities and Candidates

August 31, 2021

The Centers for Medicare & Medicaid Services has released the latest list of Special Focus Facilities, which places special scrutiny on select nursing homes with a documented pattern of providing poor care.

News Article

New Podcast on Advocating for Essential Caregivers

August 26, 2021

A new episode of the Pursuing Quality Long-Term Care podcast is now available. In this episode we will hear Mary Daniel’s story about how she advocated to be reunited with her husband, the national movement she founded, and talk about what we all can do to make a difference today.

News Article

Consumer Voice Statement on Vaccination of Staff

August 20, 2021

The National Consumer Voice for Quality Long-Term Care commends the Biden Administration for its recent announcement that all nursing home staff must be fully vaccinated.

News Article

How to Find COVID-19 Vaccination Rates in Nursing Homes

August 19, 2021

Watch the video walkthrough of the CMS website to find vaccination data for nursing homes.

News Article

CMS COVID-19 Data for Nursing Homes including vaccination rates, COVID-19 cases and deaths for each nursing home

August 12, 2021

The Centers for Medicare & Medicaid Services publishes COVID-19 nursing home data on their site Data.CMS.gov.

News Article

Senate Introduces Nursing Home Improvement and Accountability Act

August 11, 2021

The Nursing Home Improvement and Accountability Act of 2021 was introduced in the Senate.  This legislation would increase transparency, accountability, and oversight in nursing homes, improve staffing, and support innovation in the structure and culture of these facilities.

News Article

New Podcast Episode on How to Advocate for Your Loved One When they are Labeled a "Bad Fit"

August 05, 2021

A new episode of the Pursuing Quality Long-Term Care podcast is now available. When facilities tell residents and their families that they are “not a good fit” or encourage antipsychotic medications, often families feel pressured and aren’t sure how to advocate for their loved ones.

News Article

CMS Reinstitutes Tougher Penalties for Past Nursing Home Deficiencies

July 28, 2021

Earlier this year, Consumer Voice and CANHR filed, with the assistance of counsel AARP Foundation and Constantine Cannon LLP, a lawsuit challenging a CMS 2017 directive that weakened the enforcement standards of the Nursing Home Reform Act and put residents at risk of harm.  Last week, CMS reversed course, rescinding the directive and reinstituting stronger penalties for nursing home violations.

News Article

New Issue Brief on Training of Temporary Nurse Aides

July 20, 2021

The new issue brief provides details on why temporary nurse aides need to be required to receive full training and certification.

News Article

Consumer Voice Awarded Grant to Continue Operating National Long-Term Care Ombudsman Resource Center

July 20, 2021

The National Consumer Voice for Quality Long-Term Care has been awarded a five-year Cooperative Agreement from the Administration for Community Living (ACL) to continue to operate the National Long-Term Care Ombudsman Resource Center (NORC).

News Article

Reports Show Limits on Visitation Continue to Harm Residents

July 01, 2021

Consumer Voice has released two reports with findings from surveys of residents of long-term care facilities and their families.

News Article

A Consumer Driven Research Agenda to Study Nursing Homes/Assisted Living Facilities and the COVID-19 Pandemic

June 30, 2021

Advocates identified four major research areas based on what they heard from consumers and witnessed themselves prior to and during the early months of the pandemic.

News Article

OIG on the Impact of COVID-19 on Nursing Home Residents

June 25, 2021

The U.S. Department of Health and Human Service’s Office of the Inspector General (OIG) released a data snapshot detailing the devastating impact of COVID-19 on Medicare beneficiaries in nursing homes.

News Article

A Framework for Nursing Home Reform Post COVID-19

June 24, 2021

To address the longstanding problems in the long-term care system, as well as those exposed by the COVID-19 pandemic, Consumer Voice, with other advocacy organizations, have created a baseline framework with recommendations in six critical areas that need reform.

News Article

New Consumer Voice Report on Nursing Home Immunity

June 22, 2021

Many Governors and State Legislatures have signed executive orders or passed laws that prevent residents from holding nursing homes accountable in court.  Consumer Voice has created a report detailing the status of nursing home immunity in every state.

News Article

New Podcast Episode on Resuming In-Person Ombudsman Visits During COVID-19

June 18, 2021

A new episode of the Pursuing Quality Long-Term Care podcast is now available. In this episode we are sharing with you a presentation held by the National Long-Term Care Ombudsman Resource Center (NORC) on how to identify and respond to signs of trauma and potential abuse or neglect and support residents as Ombudsman programs resume in-person visits during the COVID-19 pandemic.

News Article

Accessing COVID-19 Vaccines in Long-Term Care Facilities

June 16, 2021

All nursing home and assisted living facility residents and staff can receive a COVID-19 vaccine from the long-term care facility where they live or work.  Read our information sheet to learn more.

News Article

Advocates Call on CMS to Restore Full Visitation Rights

June 15, 2021

Consumer Voice, along with partner advocates, have sent a letter calling on the Centers for Medicare and Medicaid Services to fully restore the visitation rights of nursing home residents.

News Article

The time is now to make change.

May 20, 2021

2020 was a life-changing and traumatic year for nursing home residents. We have an opportunity to make major strides on behalf of residents. Will you help us now, so that we can seize this opportunity to achieve real reforms?

News Article

Nursing Home Visitation and Quarantine: Frequently Asked Questions & Advocacy Strategies for Families

May 14, 2021

This new document reviews some of the most frequent questions we are asked by family members.

News Article

Tribute to Those Impacted by COVID-19

May 13, 2021

Consumer Voice has created a special webpage to honor and remember those we’ve lost during the lockdown.

News Article

New Issue of the Resident Advocate Newsletter

May 04, 2021

The May 2021 issue of The Resident Advocate, a newsletter for residents of long-term care facilities, is now available.

News Article

Consumer Voice Seeking Feedback on Resident and Family Member Experiences

May 04, 2021

Consumer Voice is seeking feedback from residents of long-term care facilities and their family members and friends about their experiences with visitation in the facility.

News Article

New Podcast Episode on Using the CMS Guidance to Open Nursing Home Doors

April 30, 2021

A new episode of the Pursuing Quality Long-Term Care podcast is now available. In this conversation with Robyn Grant and Jocelyn Bogdan of Consumer Voice, learn about how residents, families, and advocates can use guidance from the Centers for Medicare and Medicaid Services (CMS) to facilitate in-person visitation.

News Article

New CDC, CMS Guidance on Dining and Other Activities for Vaccinated Nursing Home Residents

April 27, 2021

The Centers for Disease Control and Prevention (CDC) released new guidance today that lifts restrictions on dining and other activities for fully vaccinated nursing home residents.

News Article

CMS Rescinds Emergency Waivers

April 09, 2021

CMS rescinds emergency waivers related to notice prior to discharge/transfer, care planning, and submission of Minimum Data Set. Waivers related to nurse aide training remain.

News Article

Summary of CDC Guidance on Quarantine for Residents of Long-Term Care Facilities

April 07, 2021

On March 29, 2021, the CDC issued updated guidance regarding quarantining nursing home residents.

News Article

Most Recent CMS Guidance on Visitation: Summary and Key Takeaways

April 01, 2021

On March 10, 2021, the Centers for Medicare and Medicaid Services (CMS) issued revised visitation guidance.  Read our full summary along with our key takeaways and concerns.

News Article

New Podcast Episode on Caring for Individuals with Dementia

March 31, 2021

Episode 12 of the Pursuing Quality Long-Term Care podcast is now available and features Dr. Jonathan Evans as he talks about caring for human beings with dementia.

News Article

Call for Session Proposals for the 2021 Consumer Voice Virtual Conference

March 31, 2021

Consumer Voice is now accepting proposals for sessions at the 2021 Consumer Voice Virtual Conference, November 3-5, 2021.

News Article

Consumer Voice Submits Statement for Record for Senate Committee on Finance Hearing on COVID-19 in Nursing Homes

March 30, 2021

Consumer Voice submitted a statement for the record for the March 17, 2021 Senate Committee on Finance hearing “A National Tragedy: COVID-19 in the Nations’ Nursing Homes.”

News Article

American Rescue Plan Act of 2021 Signed Into Law

March 11, 2021

Today, President Biden signed into law the American Rescue Plan Act of 2021. The law includes funding for long-term care ombudsman programs, Medicaid Home and Community-Based Services, funding for COVID-19 vaccines, funding for the Elder Justice Act, and more.

News Article

CMS Releases New Guidance Around Visitation for Nursing Homes

March 10, 2021

CMS released new guidance around visitation for nursing homes.  It is effective immediately.

News Article

New Podcast Episode on the Effect of Lockdowns on Residents of Long-Term Care

March 05, 2021

A new episode of the Pursuing Quality Long-Term Care podcast features Consumer Voice’s Sam Brooks and Lori Smetanka discussing the devastating effects of lockdowns on residents of long-term care facilities during the COVID-19 pandemic.

News Article

Consumer Voice, Other Advocates Call on CMS to Safely Open Nursing Home Doors

March 04, 2021

Consumer Voice, along with a number of other organizations and individuals, sent a letter with a detailed set of recommendations to CMS requesting that the agency take immediate measures to safely open the doors of nursing homes.

News Article

New Podcast Episode on the Impact of Social Isolation on Nursing Home Residents During COVID-19

February 19, 2021

Episode 10 of the Pursuing Quality Long-Term Care Podcast is now available on Apple Podcasts. In March of 2020, as COVID-19 was spreading through nursing homes at alarming rates, nursing home doors were closed to outside visitors, keeping out families, friends and other members of the community. At the same time, most residents were required to stay in their rooms, doors often shut, having little contact with others. A survey of nursing home residents by Altarum provides a look at the impact of these restrictions on those living in the facilities, and the toll it has taken on their physical and emotional health.

News Article

Statement on the New York Attorney General's Report on the Effect of COVID-19 on Nursing Homes in New York

February 05, 2021

The New York Attorney General released a preliminary report on the effect of COVID-19 on nursing homes in New York.

News Article

New Podcast Episode on Advocating for Resident’s Rights and the Long-Term Care Ombudsman Program

January 28, 2021

Episode 9 of the Pursuing Quality Long-Term Care Podcast is now available on Apple Podcasts. In this conversation with Bev Laubert, Ohio State Long-Term Care Ombudsman, and Patty Ducayet, Texas State Long-Term Care Ombudsman, we discuss resident rights, the role of the Ombudsman program, and how residents can advocate for their rights in their facility.

News Article

Lawsuit Alleges CMS Violated Enforcement Provisions

January 19, 2021

Consumer Voice joined a lawsuit filed by AARP Foundation and Constantine Cannon LLP alleging that CMS put residents at risk by limiting enforcement penalties.

News Article

Consumer Voice Report on Effects of Lockdown on Long-Term Care Residents

January 19, 2021

Consumer Voice has published a report, The Devastating Effect of Lockdowns on Residents of Long-Term Care Facilities During COVID-19, based on responses from family members of residents of long-term care facilities.

News Article

New Podcast Episode on Finding Real Solutions for Behavioral Health Needs in Persons with Dementia

January 15, 2021

Episode 8 of the Pursuing Quality Long-Term Care Podcast is now available on Apple Podcasts. Too often, caregivers are ill-equipped to address the needs of persons living with dementia, especially those related to behavioral health. In this episode we are sharing with you a presentation held at the 2020 Consumer Voice Virtual Conference. Listen as we explore strategies, effective treatments, and support for residents and families who often need help understanding their rights and how to get good care.

News Article

CMS Revises Guidance about Infection Control Surveys

January 06, 2021

On January 4, 2021, the Centers for Medicare & Medicaid Services (CMS) revised a June 1, 2020 memo to State Survey Agency Directors regarding survey activities and issued a set of Frequently Asked Questions (FAQs) about the resumption of survey activities (QSO-20-31-ALL).

News Article

Information on COVID-19 Vaccination Process

December 21, 2020

Visit our new webpage on the COVID-19 vaccination process for what we know so far, what consumers and advocates can do, and additional resources.

News Article

CDC Panel Prioritizes Long-Term Care Residents and Workers for COVID-19 Vaccine

December 02, 2020

The immunization advisory panel for the Centers for Disease Control and Prevention (CDC) affirmed that long-term care residents and healthcare workers will be given first access to a COVID-19 vaccine once authorized by the federal government.

News Article

Consumer Voice and Other Advocates Send Letter to Senate Leaders Advocating for Better Protections for Nursing Home Residents

December 01, 2020

Consumer Voice, along with several other state and national advocacy organizations, sent a letter urging Leader McConnell and Minority Leader Schumer to pass a COVID-19 relief package that would better protect nursing home residents.

News Article

Holiday Visits and COVID-19

November 24, 2020

As COVID-19 rates are increasing throughout the country, the CDC and CMS have published recommendations for visiting with families and friends.  See our fact sheet summarizing these tips.

News Article

Support Advocacy for Residents During COVID-19

November 24, 2020

Throughout the challenges of the past nine months, the Consumer Voice has steadfastly advocated for residents, educated and empowered families, and supported the advocacy of ombudsmen and citizen advocates. Help us continue our important work.

News Article

New Podcast Episode on Understanding Person-Centered Care

November 20, 2020

Episode 7 of the Pursuing Quality Long-Term Care Podcast is now available on Apple Podcasts. During this discussion with Sonya Barsness, a Masters-prepared Gerontologist, and Lori Smetanka, Consumer Voice Executive Director, they talk about a philosophy that honors the needs, preferences, and goals of elders by emphasizing choice, self-determination, relationships, purposeful living, and other similar values.

News Article

Consumer Voice Statement in Response to Associated Press's Article on Nursing Home Neglect Deaths

November 19, 2020

The Associated Press published an article today detailing the devastating effects short-staffing and facility lockdowns have had on residents of long-term care facilities since the pandemic began.

News Article

New Podcast Episode on Family Advocacy During COVID-19

November 05, 2020

Episode 6 of the Pursuing Quality Long-Term Care Podcast is now available on Apple Podcasts. During this discussion with Robyn Grant and Jocelyn Bogdan of Consumer Voice, we talk about about how families can advocate for their loved ones and for all residents, both on the local level and nationwide during the COVID-19 pandemic.

News Article

Consumer Voice Submits Comments to CMS Regarding COVID-19 Testing of Staff and Residents in Nursing Homes

November 03, 2020

While Consumer Voice commends the Centers for Medicare & Medicaid Services (CMS) for implementing routine and mandatory testing in the proposed Interim Final Rule CMS-3401, we urged CMS to strengthen the rule in order to better protect nursing home residents.

News Article

CMS Administrator Writes Letter on Voting Rights to Residents and Families

October 22, 2020

The Centers for Medicare & Medicaid Services (CMS) Administrator Seema Verma published a letter to nursing home residents and their families highlighting that long-term care facilities may not limit residents’ right to vote.

News Article

New Podcast Episode on What to Look for and Questions to Ask as You Resume Visits in a Long-Term Care Facility

October 22, 2020

Episode 5 of the Pursuing Quality Long-Term Care Podcast is now available on iTunes. During this discussion with Steven Levin and Michael Bonamarte of Levin & Perconti law firm we talk about what you should be looking for and questions you should be asking as you resume in-person visits in a long-term care facility.

News Article

New Resource - Reuniting Residents and Families: What to Look for and Questions to Ask as You Resume Visits in a Long-Term Care Facility

October 22, 2020

This resource provides suggestions of what to look for, questions to ask, and what you can do if you have concerns about their condition

News Article

CMS Issues Memo Reaffirming Nursing Home Residents' Right to Vote

October 07, 2020

The Centers for Medicare & Medicaid Services issued a memo “affirming the continued right of nursing home residents to exercise their right to vote.”

News Article

Resident's Voice Challenge Postcard Artwork Selected

October 01, 2020

Congratulations to the long-term care consumers whose artwork has been chosen to be featured on a series of postcards.

News Article

It's Residents' Rights Month

October 01, 2020

October is Residents’ Rights Month an annual event to honor individuals receiving long-term care.

News Article

Understanding Trauma and Ensuring Person-Centered Care During the COVID-19 Pandemic Training Series

September 22, 2020

The National Ombudsman Resource Center released trainings for facility administrators, direct care staff, and family members of individuals living in long-term care facilities, as part of the training series, Understanding Trauma and Ensuring Person-Centered Care During the COVID-19 Pandemic.

News Article

CMS Issues Revised Guidance on Visitation in Nursing Homes

September 18, 2020

Consumer Voice is very pleased to announce that yesterday, after six months of strict visitation restrictions in nursing homes, the Centers for Medicare & Medicaid Services released a memo significantly easing those restrictions.

News Article

Coronavirus Commission Report Released – More is Needed to Protect and Support Residents and Staff

September 17, 2020

Read the statement from Lori Smetanka, Executive Director of the National Consumer Voice for Quality Long-Term Care on the report released by the Coronavirus Commission.

News Article

Consumer Voice and Other Advocates Release Statement Opposing Immunity for Long-Term Care Facilities During COVID-19

September 15, 2020

Consumer Voice, along with a coalition of other advocates, released a statement opposing Safe to Work Act provisions.

News Article

New Resources to Help Families of Nursing Home Residents

September 15, 2020

To help family members facing many new issues as they support and care for their loved ones in long-term care facilities during the COVID-19 pandemic, Consumer Voice has released new fact sheets on family advocacy and family councils.

News Article

Taking Care of You: Tips for Residents and Family Caregivers

September 10, 2020

Two new fact sheets from Consumer Voice and the National Center on Elder Abuse provide self-care tips specifically for residents of long-term care facilities and for family caregivers.

News Article

Visitation Recommendations Sent to CMS

September 08, 2020

Consumer Voice worked collaboratively with advocates and State Long-Term Care Ombudsmen throughout the country on visitation recommendations which were sent to the Centers for Medicare & Medicaid Services (CMS).

News Article

CMS Issues Interim Final Rule on COVID-19 Testing Requirements for Nursing Home Residents and Staff

September 01, 2020

On August 25, 2020, the Centers for Medicare & Medicaid services issued an interim final rule that includes new COVID-19 testing requirements for nursing home residents and staff.

News Article

New Resources Available on Arbitration Agreements

September 01, 2020

A new consumer fact sheet and podcast episode are available on pre-dispute arbitration agreements and the dangers they pose to long-term care consumers.

News Article

Policy Break: CMS Expands Survey Activities

August 24, 2020

The Centers for Medicare and Medicaid services released a memo on August 17, 2020 announcing revisions in guidance related to survey activities and enforcement.

News Article

Residents: Join the 2020 Resident's Voice Challenge

August 13, 2020

Get creative for the Postcard Artwork Contest and reflect on this year’s Residents’ Rights Month theme, Connection Matters.

News Article

Consumer Voice and Other Advocates Send Letter to Congress Opposing Safe to Work Act

August 03, 2020

Consumer Voice, along with other organizations, sent a letter to Congressional leaders opposing the Safe to Work Act, which would grant immunity to nursing homes.

News Article

Consumer Voice's Sam Brooks Speaks at Press Conference Regarding COVID-19, Immunity, and Nursing Homes

July 31, 2020

The press conference included information about the negative effects immunity would have on nursing home residents and staff and stories from family members of residents.

News Article

Consumer Voice and Other Advocates Oppose Immunity for Long-Term Care Facilities; New Issue Brief Available

July 21, 2020

The Consumer Voice along with other resident advocates oppose immunity for facilities, as it removes necessary protections for residents, and will result in the further harm to residents.

News Article

What are your state's COVID-19 nursing home policies?

July 13, 2020

Consumer Voice is tracking various policies and practices regarding each state’s response to the COVID-19 crisis in nursing homes and assisted living facilities. Find your state’s information.

News Article

Update on 2020 Consumer Voice Conference

July 13, 2020

The 2020 Consumer Voice Conference will be an all-virtual event. Stay tuned for more details.

News Article

Residents' Rights Fact Sheet Available in Multiple Languages

July 08, 2020

The Residents’ Rights fact sheet is now available in English, Arabic, Chinese, French, German, Greek, Japanese, Korean, Polish, Russian, Spanish, and Tagalog.

News Article

New Information Cards Available: Know Your Drugs & Know Your Rights

June 25, 2020

As a part of our consumer education campaign, Avoiding Drugs as Chemical Restraints: Changing the Culture of Care, Consumer Voice created expandable information cards: Know Your Drugs & Know Your Rights.

News Article

COVID-19 Essential Checklists for Moving Home

June 25, 2020

Two new checklists - “Keeping Family Together During COVID-19: A Checklist” and “Should I Take My Loved One Home During the COVID-19 Crisis?” - are available from the National Center on Elder Abuse and the National Consumer Voice for Quality Long-Term Care.

News Article

Consumer Voice Executive Director Lori Smetanka Named to Coronavirus Commission on Safety and Quality in Nursing Homes

June 22, 2020

The Centers for Medicare & Medicaid Services announced the membership of the independent Coronavirus Commission on Safety and Quality in Nursing Homes, including Consumer Voice Executive Director Lori Smetanka.

News Article

Today is World Elder Abuse Awareness Day

June 15, 2020

Learn more about our resources for preventing, identifying, and reporting elder abuse, neglect, exploitation, and misappropriation of property.

News Article

Join us for a webinar: Family Advocacy for Residents during COVID-19

June 12, 2020

Join Consumer Voice on Thursday, June 18th at 2:00pm ET to gain information and tips on how to advocate individually and through family councils for quality care.

News Article

Residents' Rights Month 2020: Connection Matters

June 11, 2020

Residents’ Rights Month is an annual event designated by the Consumer Voice and is celebrated in October to honor all long-term care consumers. This year’s theme is “Connection Matters.”

News Article

Senate Hearing on Combating Social Isolation and Loneliness During the COVID-19 Pandemic

June 10, 2020

The Senate Special Committee on Aging is holding a hearing on Thursday, June 11th at 9:30am ET. Consumer Voice Board Member Peter Reed will testify.

News Article

Senators Grassley and Wyden Send Letter to HHS OIG Requesting Assistance in Stopping Nursing Homes from Taking Medicaid Recipients' Economic Impact Payments

June 10, 2020

Senators Chuck Grassley (R-IA) and Ron Wyden (D-OR) have sent a letter to the Department of Health and Human Services Office of Inspector General (HHS OIG) to request alerts be sent to providers and the public about the unlawful practice of nursing homes taking Medicaid recipients’ economic impact payments.

News Article

CMS Information Related to COVID-19 Released June 1, 2020

June 04, 2020

The Centers for Medicare & Medicaid Services (CMS) has issued three documents pertaining to COVID activities: CMS Memo to State Survey Agency Directors, QSO-20-31-All; CMS Letter to Governors; and Nursing Home COVID-19 Data.

News Article

Racial Inequities in Nursing Home Care

June 04, 2020

Consumer Voice is committed to using our voice to break down all forms of oppression, including inequities in healthcare, and continuing our work of fighting for quality of life and care for long-term care consumers nationwide.

News Article

CMS Releases Nursing Home COVID-19 Data

June 03, 2020

CMS released Nursing Home COVID-19 Data, a chart that provides facility-reported information for each State under CMS’s new reporting requirements, along with a memo addressing several issues and a letter to Governors related to COVID-19.